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Rating 10 - Excellent. 574 out of 873 reviews" "
10 - Excellent
574
Rating 8 - Good. 225 out of 873 reviews" "
8 - Good
225
Rating 6 - Okay. 48 out of 873 reviews" "
6 - Okay
48
Rating 4 - Poor. 22 out of 873 reviews" "
4 - Poor
22
Rating 2 - Terrible. 4 out of 873 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Don
Aug 24, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
We went 20 years ago, its fair to say it hasnt aged well ,at least one star should be remove if not 2
So staying at Hotel Livvo Vulcan had been a real treat. We really enjoyed the poolside view from our room and would recommend this option to anybody looking to book. Facilities and the room amenities are excellent, room was cleaned/tidied and replenished daily. The only annoying thing about the room we found is that a double room ended up as two single beds that were pulled together but moved easily. Mattress was also quite hard with springs felt if lying in the same spot for too long. The spa facilities were excellent and clean throughout. Spa staff very helpful and recommended some good places to eat also. The poolside generally was pleasant but it was noticed that the pool could do with some TLC, primarily that a number of the tiles were coming off. The poolside was also slightly unkept / dirty in some areas where large families had gathered but it was cleaned on our last day so maybe a reason for this.
The restaurants had lots of options to dine in and although we only went with the breakfast option for our holiday, we did dine in at the dinner buffet one evening and found it to be excellent choice and better food than most restaurants at the marina. I would seriously consider this option in future. Good selection of entertainment, including a foam party.
I would recommend this hotel to anybody looking to stay in this area and have already shared our experiences with friends and family for future visits.
We had a club room so this review is based on that experience. Check in was quick and friendly. The room was clean and huge. The pool area was lovely and clean with no hassle getting a sun lounger. All the staff were fantastic and the food was great. Will definitely stay again.
We stayed for 1 week in the LIVVO Volcán hotel.
The staff were friendly. The location is excellent. The rooms are really nice, bright and clean but no USB ports. The TV has English channels. The buffet breakfast had good options. But please note that the dinner buffet is themed each night so it may not suit everyone.
We had family with kids using the kids club and they loved it.
The pools are big but could do with some maintenance. Plenty of sun beds but very few outdoor areas to just sit.
The hotel is well kept but on two occasions we saw a cockroach in the hallway.
And on another occasion, smelly bags of laundry were left outside our room for several hours, which we had to ring reception to remove. But this did not ruin our stay.
I would recommend this hotel.
The Volcán is a traditional hotel with exceptional service, some of the areas of the hotel look a bit dated but the room was fantastic everything you need and kept so clean amazing .
The food is of a great standard with a great daily selection. All the staff were so friendly and helpful. Would highly recommend.
Club area for adults only is a must. Breakfast served to you in the private dining area. Free afternoon tea with Prosecco 4pm. Free open bar 6.30-8pm. Fabulous hotel with lovely staff.
It is a lovely hotel in a great location but it is starting to get a bit shoddy. Our aircon was very noisy and couldnt cool the room. Staff are frosty. This was my 10th visit to this hotel. No recognition. The spa staff told us we could have a free pass for an initial visit to the indoor pool but when we asked for this at reception, not only did they deny this, they looked at us like we were low life. It was understaffed and very hard to get a drink through table service during the increasingly amateurish shows. Buffet remains nice for both breakfast and evening meal. The new Barcelo has opened next door and I might give that a try next time.
The Hotel LIVVO Volcán Lanzarote is a beautiful hotel with amazing friendly and welcoming staff and wonderful facilities. Over many years, this hotel has become my ‘second home’ where I so often say that my soul is at peace.
The restaurants in the hotel are delightful offering an array of cuisine to suite every taste and catering for many different dietary requirements.
The many restaurants, tapas bars and cocktail bars around the nearby marina, are only 5 minutes walk from the hotel and are equally delightful and varied.
The hotel offers an excellent and diverse entertainment programme during the day including aqua gym, Pilates and yoga as well as wine-tasting and paella ‘shows’. The entertainment in the evening is outstanding with a wide variety of artists and music.
I’ve only just returned from my holiday and can’t wait to go back!
Spectacular reception area with its indoor waterfall. Reception staff pleasant but lacking a bit in service: didn’t explain directions to room very well perhaps a ‘bellboy’ to show us room/help with bags? On the contrary when we entered our room we noticed a bad ‘drain smell’ - but this was fixed the time we returned from lunch. The hotel it’self was in a great position over looking the marina and everything you would need from beaches to restaurants was in easy walking distance.
From the wonderful entrance - a copy of the church in Teguise complete with Gregorian chants and incense to the beautifully attired room, we were blown away by this hotel, simply couldn’t fault it! Delicious food with ample choice, friendly staff, perfect location and 2 large swimming pools in a superb setting, we could not have been happier! I wouldn’t hesitate in recommending Hotel Livvo Volcán and sincerely hope to repeat the experience!
Very good well managed hotel spread out over a large area with well appointed rooms. Several dining options on offer, some at extra cost, & food is very good & varied. There are several swimming pools with plentiful sun loungers & pool towels provided. Evening entertainment a bit hit & miss for the standard of hotel & could be better. Overall though a very good hotel in a great location on the Rubicon Marina.