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Yutorelo Yamaga

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yutorelo Yamaga

Front of property - evening/night
Interior entrance
Interior entrance
Fireplace
Hot springs

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
702 Munakatadori, Yamaga, Kumamoto, 8610518
  • Yamaga Onsen
    1 min walk
  • すき家
    4 min walk
  • Kumamoto Kita Station
    21 min drive
  • Kumamoto (KMJ)
    58 min drive

Room options

View all photos for Standard Room, Non Smoking, Refrigerator

Standard Room, Non Smoking, Refrigerator | In-room safe, desk, free WiFi, bed sheets

Standard Room, Non Smoking, Refrigerator

  • 167 sq ft
  • Sleeps 4
  • 5 Twin Futons

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About this property

Yutorelo Yamaga

3-star Yamaga hotel with coffee shop/cafe
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Yutorelo Yamaga offers 44 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Yutorelo Yamaga features hot springs. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs hotel also offers a vending machine, an arcade/game room, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Yutorelo Yamaga has designated areas for smoking.

Room service is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Hot springs
  • Karaoke

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Yutorelo Yamaga Hotel
Yutorelo Hotel
Yamaga Onsen Yamaga New Grand Hotel
Yutorelo Yamaga Hotel
Yutorelo Yamaga Yamaga
Yutorelo Yamaga Hotel Yamaga

Yutorelo Yamaga Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay, if you don’t mind it being a bit worn down which is the beauty of staying in a traditional ryokan with onsen. Night staff speaks fluent English, quite the opposite for the Day staff however. Has a fireplace in the lobby with free mashmallow offered. There is a ping pong table, and a pool table free for guests. Though I found their placement being right at the entry area of the Ryokan a bit awkward.
Stayed 1 night in Aug 2019

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
それぞれ個性のある球磨焼酎の飲み比べが、無料で用意されていたのは嬉しかった。焼酎探しの時間もないので、気にいった物を購入しようと思ったが、それは用意されておらず、又フリーコーヒーは薄く、如何にもサービス品という感じで双方残念でした。泉質はよろしいが、私には温度が少し高いかったです。
Stayed 1 night in Jun 2020

6/10 Okay

MASAKI

Business traveler
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

tsutomu

Disliked: Property conditions & facilities
共有スペースとお風呂について。
共有スペースには、宿泊者専用でしたが、焼酎（3種類）、コーヒー・カフェオレ・水のセルフ式のマシーンが設置してあり、使用時間内なら、好きなように何杯でも、飲んでもOK！　ありがたいな～と感じました。 お風呂については、お風呂の温泉が出てくる場所（お湯が出る場所）から、お湯が出ていなかったので、どこから出ているのか、気になりました。露天風呂も同様に、竹のお湯出る場所から、お湯が出ていなかった。 他の場所からお湯が出ているのであれば、この書き込みは、失礼にあたりますが。。。どこから、お湯が出ているのか、気になりました。 ※温泉は、肌にイイ感じの無色透明で、ロトロした感じの個人的には好きな、イイ温泉でした。 また、アメニティーについて、髭剃りと櫛は置いてありましたが、歯ブラシ・耳かきは、お風呂内には置いてありませんでした。（宿泊している人は、部屋に歯ブラシ・耳かきありました。）
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

たんからびき, 福岡県

Traveled with family
Liked: Cleanliness, property conditions & facilities
寝具の設定状態が快適ではなかった。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is overall clean and tidy, the check-in service is reasonably smooth except they do not open the reception for check-in until 3:00 pm even I arrived at 1:30 pm, I had to go to somewhere else to spent that 1 1/2 hours. The Japanese style breakfast is acceptable. The public hot bath is good.
Stayed 3 nights in Feb 2019

6/10 Okay

Sing Yu

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Kin Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Hide, 山口県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いた温泉ホテル
落ち着いた温泉のホテルです。夜、ロビーの囲炉裏で焼きマシュマロのサービスがあります。焼酎も500円で飲み放題です。囲炉裏端で見知らぬ人もお話し出来て楽しかったです。
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

So Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

So Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自分たちのペースでのんびり
オープンして間もないこともあり、とても綺麗な施設でした。 プライベート空間には基本的に入らないという方針は個人的によかったです。布団を自分たちのタイミングで勝手に敷けるのは悪くないと思います。 すいていたため、お風呂を家族で貸切状態にできたことはラッキーでした。とても寛ぐことができました。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
山鹿のお湯は美人風呂
大浴場のお湯は肌に良い感じでグッド！バスタオルとタオルは浴場に備え付けのものが欲しい。
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一再入住
Stayed 1 night in Jul 2018

8/10 Good

ぷく, Funabashi,Chiba

Liked: Cleanliness, property conditions & facilities, room comfort
部屋からの景色が良かったです。目の前に川が流れて、山鹿の自然を満喫できます。
素泊まりで１０畳の和室。ビジネスホテルシステム日本版。これからの旅行の主流になると思う。仲居さんもいないし朝食も夕食もないから、近くのコンビニで飲み物、つまみを大量購入。夫婦2人で盛り上がった。
Stayed 1 night in Jun 2018

6/10 Okay

nobuhiko

Liked: Cleanliness
Disliked: Staff & service
ロケーションはいい！
布団とか、セルフででした。ロビーは広々してて、全体的には清潔感あり。ロケーション、前が菊池川で散歩にもいい。 山鹿の街も近く、便利はいいです。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超乎預期的住宿經驗
1.飯店位置離老街有段距離，但附近有公車站牌，拖著大行李會比較辛苦。 2.櫃台人員親切，雖然英文不太流利，但提問時都有紙本對應，check in流程也很熟練。 3.房間備品完善，空間寬敞，近河堤側還有小陽台，有放置小沙發和茶几可以看風景。 4.和式房必須自己鋪床，不論是進房時或打開壁櫥時都沒有打噴嚏或過敏，覺得驚喜。 5.大浴場清潔，很喜歡他們溫泉的泉質。 6.早餐美味，服務人員親切熱情。 7.天黑後附近路燈不多，如果想外出要注意自身安全

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦！
環境清幽，很好！ 房間大，適合家庭遊！ 清潔！ 浴場和溫泉地區大，而且整潔！ 免費泊車，適合自駕遊！