Room Deals for Hotel Mt. Fuji, Yamanakako

10/10 Excellent

Mohammed

Oct 4, 2025

Stayed 1 night in Oct 2025

4/10 Poor

Kimberly

Traveled with group, Traveled with partner

Sep 30, 2025

Disliked: Amenities, property conditions & facilities

Worse hotel I've stayed during my month trip to Japan. The only good thing about this hotel is the views. When first checked in they gave us the most atrocious room, old and horrible, I went to the front desk because that is not what I reserved and they acted like they knew and changed it without saying a word. There is a charge for everything, they make the stay a hazard instead of relaxing time. We asked the code for the pool, they provided the code and when we checked out we were charged for using the pool!!! WHAT? I'm paying for the hotel and not even the pool is included? That was a first. And the transportation to go in and out of if is horrible.

Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Traveled with family

Sep 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older hotel - could use updates (like repainting exterior). The staff was amazing, breakfast was wonderful, and the baths have incredible views! Could use more dinning options.

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Traveled with partner

Sep 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was great with a fantastic view of Mt. Fuji. Restaurant options for breakfast and dinner were top notch. We really enjoyed the food. We also appreciated the on site gift shop which was also a small market. Good selection of snacks and beverages. The staff was excellent and very helpful and accomodating. The hotel is a little remote (at the top of a steep hill). If you don't have your own car, it can be a bit of a challenge getting around, and relying on the shuttle.

Stayed 3 nights in Sep 2025

10/10 Excellent

Aaron

Sep 20, 2025

Stayed 1 night in Sep 2025

10/10 Excellent

MT

Sep 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable and clean rooms. Excellent location to enjoy onsen with the view of Mt Fuji

Stayed 1 night in Sep 2025

8/10 Good

Chi M A

Sep 17, 2025

Liked: Cleanliness, staff & service, room comfort

Hotel room little bit old , hot

Stayed 1 night in Sep 2025

6/10 Okay

HAMID

Traveled with partner

Sep 11, 2025

Liked: Staff & service

The staff were very helpful. The location is good, but the access to the property is limited. The shuttle service only operates from 8:45am to 8pm. It would be good for the hotel to explain to patrons how to access the property once you arrive by bus.

Stayed 1 night in Sep 2025

10/10 Excellent

Orlando

Traveled with family

Sep 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was very nice! We all enjoyed ourselves.

Stayed 2 nights in Sep 2025

8/10 Good

Imelda

Sep 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice place and quite and the staffs are helpful But they don’t have the shuttle that goes to different places only to the bus station and those theme places are far from the hotel aside from this everything is fine

Stayed 1 night in Sep 2025

10/10 Excellent

Vanessa

Traveled with partner

Sep 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is fantastic with an amazing view of Mt Fiji.

Stayed 1 night in Sep 2025

10/10 Excellent

Min

Aug 29, 2025

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Aug 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We stayed here after climbing Mt Fuji and really enjoyed our stay. The hotel staff was nice. We were bummed out that the onsen is a public onsen and we ended up not using it because I was traveling with kids who were uncomfortable with it. Otherwise gorgeous hotel perched on a hill.

Stayed 1 night in Aug 2025

10/10 Excellent

Kseniya

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

amazing views from the hotel grounds! Hotel provides shuttle to and from the town, breakfast had plenty of both Japanese and American breakfast - overall great stay!

Stayed 1 night in Apr 2025

10/10 Excellent

Curtis

Aug 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2025

8/10 Good

Ana

Traveled with family

Aug 4, 2025

Liked: Staff & service

Great views and service . The hotel needs a remodel of the rooms and bathrooms

Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Traveled with family

Jul 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grateful and relaxed

Beautiful place, great food and classy top notch. The best of all the staff at the front desk Yaminsha a caring gentleman that helped us with translating for transport from to train. I am very appreciative of his help. Good people are hard to find and there are plenty in this hotel. More than grateful.

Stayed 1 night in Jul 2025

10/10 Excellent

Fang

Jul 18, 2025

Wonderful place to stay

Stayed 1 night in Jul 2025

10/10 Excellent

Mayur

Jul 17, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Nadun

Jul 16, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Boyd

Traveled with family

Jul 15, 2025

Liked: Cleanliness, property conditions & facilities

Even though it probably wasn’t the best for my son and I, this is a great Hotel. We just needed a place to crash before and after climbing Mt. Fuji. This place is for families and older folks. I was drawn in by the thermal Onsen and hopefully a spa day. Post climb massage etc. Staff had zero clue as to what we needed. We walked the beautiful gardens and enjoyed Fuji sites from the Hotel, but no massage. No desire to Onsen with my kid. Brunch was nice. Bus couldn’t come fast enough to get us away from families. Was told to try the Udon but everything but Dennys was closed or full of a bus-load of kids was unloading into it. Outdoor patio was vacant.

Stayed 2 nights in Jul 2025

8/10 Good

Cameron

Traveled with family

Jul 11, 2025

Liked: Cleanliness, amenities

Hotel Mount Fuji was an absolute nightmare to get to and from Tokyo and Kyoto. There is very limited public transport to get there and back. It’s also becomes costly with all the jumping on and off trains and buses to get there. Hotel only offered to drive us down the hill to the bus stop )5 minutes down hill) and their shuttle service did not coincide with the bus timetable leaving us sitting in the hot sun for 50 minutes before our bus arrived. We met other international travellers who complained of the same issue. Very difficult to communicate with reception staff who struggled to understand us speaking English. Hotel is based in a beautiful location but is very dated and run down. We wanted to use the swimming pool but it was closed down and looked like it had been for years. Bedroom views were spectacular, rooms larger than anverage and very clean, breakfast buffet large anrray and good (though most Japanese hotels do not offer enough healthy options)). Onsen was a highlight and would recommend using whilst there, particularly the outdoor one. Loved the location but in hindsight we would never have visited had we known the travel stress

Stayed 1 night in Jul 2025

8/10 Good

Earl The Pearl

Traveled with family

Jul 11, 2025

Liked: Cleanliness

Property was fine. Definitely need car. If you have a car, don't stay here. Also, I had a minor complaint about the shower fixture and the did nothing but smile and apologize I just wanted them to fix it and they didn't.

Stayed 2 nights in Jun 2025

10/10 Excellent

Mindy

Jul 10, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

ELIAHU

Traveled with family

Jul 6, 2025

Amazing we loved it

Stayed 2 nights in Jul 2025

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