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New Heaven Hôtel

4.5 star property

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Photo gallery for New Heaven Hôtel

Exterior
Front of property
Deluxe Room | Pillowtop beds, in-room safe, individually decorated
Reception
Comfort Room | Pillowtop beds, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Rte de Melen, Yaoundé, Région du Ctre
  • University of Yaounde
    ‪6 min walk‬
  • Art Museum
    ‪9 min walk‬
  • National Museum of Yaounde
    ‪3 min drive‬
  • Yaounde (YAO)
    ‪17 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | Pillowtop beds, in-room safe, individually decorated

Comfort Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Pillowtop beds, in-room safe, individually decorated

Executive Studio Suite

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Pillowtop beds, in-room safe, individually decorated

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

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Exterior

Hôtel La Falaise

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (137)
The price is $114
per night
$149 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

New Heaven Hôtel

4.5-star Yaoundé hotel with restaurant
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Change of towels is available on request.
New Heaven Hôtel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 40-inch plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and bidets.

This Yaoundé hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Fraicheur. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
New Heaven Hôtel features a full-service spa. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 2 meeting rooms. Event facilities measuring 538 square feet (50 square meters) include conference space. This luxury hotel also offers spa services, coffee/tea in a common area, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite covered self parking is complimentary.

New Heaven Hôtel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:30 AM. A hosted evening meal is available for a surcharge daily (reservations required).
New Heaven Hôtel has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 10; reservation required

Things to do

  • Full-service spa
  • Playground

Family friendly

  • Art supplies
  • Baby bath
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 538 square feet of conference space
  • Business center

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: EUR 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

New Heaven Hôtel Hotel
New Heaven Hôtel Yaoundé
New Heaven Hôtel Hotel Yaoundé

New Heaven Hôtel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 9 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Frankline

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in May 2024

4/10 Poor

Liwang

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Housekeeping sometimes is messy.
Stayed 5 nights in Jul 2024

4/10 Poor

george

Business traveler
Disliked: Staff & service, property conditions & facilities
Complete hotel before start using.
Staff was friendly and helpful but the hotel is still undergoing repairs and made my stay very uncomfortable. TV didn't work, bathroom incomplete and hotel room has little to no supplies. Outside view from the balcony is absolutely disgusting.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant time here. Very friendly and organized staff. Breakfast buffet was great!! Good pricing. Will definitely be back…
Stayed 17 nights in Jun 2024

10/10 Excellent

Jean-Baptiste

Business traveler
Liked: Cleanliness, staff & service
Excellent place to stay with a friendy and welcoming staff. It will be nice to have an improved gym.
Stayed 6 nights in Jun 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, clean and very friedly staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mohamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent services
Stayed 3 nights in Mar 2024

8/10 Good

Tambi

Stayed 1 night in Dec 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Free airport shuttle was not free when I reserved my room the day before arriving.
Stayed 1 night in Oct 2023

8/10 Good

Etchu

Stayed 1 night in Sep 2023

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai pris une suite qui était en très bon état. Belle qualité de service Equipe très réactive.
Stayed 3 nights in Jul 2024

8/10 Good

Charles Luc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
merci pour tout
Malgré la breveté du séjour, une seule nuit pour une famille de 8 personnes, nous avons profité d'un excellent accueil, nos souhaits ont tous été exaucé, la navette depuis l'aéroport très bien et un chauffeur nous a accompagné de nuit pour aller manger, petit déjeuner parfait. Nous ne pouvons que recommander cet établissement et ne manquerons pas d'y retourner à l'occasion lors de nos passages à Yaoundé
Stayed 1 night in Feb 2024

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Hotel to stay in. Wel equipped. Nice personel. Friendly people. Transport to the airport.
Stayed 6 nights in Oct 2023