Hotel Santa Cruz

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Santa Cruz

Family Double Room | Bed sheets
Outdoor pool
Exterior
Family Room | Bed sheets
Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
13 C. de la Cruz Centro, Yautepec, MOR, 62738
  • Santo Domingo Cultural Museum
    ‪7 min walk‬
  • Six Flags Hurricane Harbor Oaxtepec
    ‪20 min walk‬
  • Universidad Dorados
    ‪3 min drive‬
  • Cuernavaca, Morelos (CVJ-General Mariano Matamoros)
    ‪59 min drive‬

Room options

Family Room

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Family Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Santa Cruz

3-star Yautepec hotel close to Six Flags Hurricane Harbor Oaxtepec
An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Santa Cruz offers 10 accommodations. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Hotel Santa Cruz features an outdoor pool. Public areas are equipped with complimentary wireless Internet access. Onsite uncovered self parking is complimentary.

Hotel Santa Cruz is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways (50 inches high)
  • Handrails in stairways (50 inches high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: noon; Check-in end time: 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 8:30 AM to 9:30 PM

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Yautepec
Hotel Santa Cruz Hotel Yautepec

Hotel Santa Cruz Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 28 out of 62 reviews
Rating 8 - Good. 17 out of 62 reviews
Rating 6 - Okay. 8 out of 62 reviews
Rating 4 - Poor. 7 out of 62 reviews
Rating 2 - Terrible. 2 out of 62 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Stayed 5 nights in Mar 2022

10/10 Excellent

Jose Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien para descansar
Stayed 1 night in Nov 2024

6/10 Okay

Agueda Betzaira

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Me parece que es un hotel antiguo, pero bastante útil solo para llegar a dormir… la zona es un poco insegura, pocos taxis, a partir de las 7pm no hay nada para transportase ni comer …. En general la ciudad esta sola
Stayed 3 nights in Oct 2024

10/10 Excellent

GABINO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de la administracion muy cordial y atenta. El punto muy negro que Expedia nunca informo que hay dos propiedades con el mismo mo nombre,Sta Cruz y elegí una que no era a través de esta plataforma. Pague una cantidad por seguridad de viaje y no me orientaron para aplicarla...o como. Gracias
Stayed 3 nights in Oct 2024

10/10 Excellent

Hiram

Stayed 1 night in Oct 2024

2/10 Terrible

Javier

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Pésima la habitación, no tuve agua caliente, sin agua en el retrete.
Stayed 1 night in Oct 2024

6/10 Okay

Joako

Liked: Staff & service
Disliked: Property conditions & facilities
No adecueda
Stayed 1 night in Aug 2024

10/10 Excellent

Joako

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ok
Stayed 4 nights in Aug 2024

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen lugar
Buena atención, buen lugar, muy recomendable.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el trato del personal fue muy bueno
Stayed 1 night in Jul 2024

8/10 Good

Esperanza Elizabeth Martínez

Business traveler
Liked: Cleanliness, staff & service, amenities
No hay suficiente lugar de estacionamiento. Deben arreglar el baño, se fuga el agua en la parte de abajo. No funciona bien el control de la TV
Stayed 1 night in Jun 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la estancia, aunque solamente fueron 2 días me encantó. No duden en reservar aquí
Stayed 1 night in May 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper bonito el hotel, la alberca, las chicas que atienda son muy lindas. Todo funciona muy bien : ) volvería a reservar aquí
Stayed 1 night in May 2024

10/10 Excellent

Diana

Liked: Staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Apr 2024

6/10 Okay

Carlos Alejandro

Casi cumple con las expectativas. Me imaginaba la alberca mucho más bonita. Por las fotos que vi
Stayed 1 night in Mar 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy lindo el hotel y muy amable el personal
Stayed 2 nights in Feb 2024

10/10 Excellent

Mariana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con instalaciones agradables con personal amable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Miguel angel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2024

10/10 Excellent

Estefania

Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

8/10 Good

Roberto Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal y atención
Stayed 1 night in Nov 2023

10/10 Excellent

SERGIO

Stayed 1 night in Nov 2023

4/10 Poor

Norma Angélica

Disliked: Cleanliness, property conditions & facilities
La atención buena pero había gotera en la bañera y fuga en el WC, además nos toco una habitación muy ruidosa al lado estaba la recepción 😒
Stayed 2 nights in Nov 2023

6/10 Okay

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El estacionamiento es afuera del hotel un poco inseguro pero tienen cámara de seguridad la cama es dura y las almohadas igual nosotros a las 3 de la mañana empezamos a escuchar un ruido muy fuerte al parecer hay un perro alado y ladra muuuu fuerte La gente es muy amable no hay agua caliente
Stayed 1 night in Oct 2023

6/10 Okay

JOSUE

Traveled with family
Liked: Cleanliness, room comfort
desequilibrante
lamentable el servicio de televisión y canales, solicitar que se haga un deposito para que no tenga uno el servicio es una lastima del lugar. la atención no fue adecuada lastima por que es un bonito hotel para descansar
Stayed 1 night in Sep 2023