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Star Hotel Yokohama

3.0 star property

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January 2025

Photo gallery for Star Hotel Yokohama

View from property
Bar (on property)
Lobby
Desk, free WiFi
2 restaurants, breakfast served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Yamashita-Cho, Naka-Ku, Yokohama, 11, Yokohama, Kanagawa Prefecture, 2310023
  • Yamashita Park
    1 min walk
  • Yokohama Marine Tower
    2 min walk
  • Kanagawa Kenmin Hall
    4 min walk
  • Tokyo (HND-Haneda)
    26 min drive

Room options

View all photos for Twin Room, Single Use, Non Smoking

Desk, free WiFi

Twin Room, Single Use, Non Smoking

  • 175 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Smoking, Bay View

Desk, free WiFi

Double Room, Smoking, Bay View

  • 167 sq ft
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, City View, Non Smoking

Desk, free WiFi

Twin Room, City View, Non Smoking

  • 175 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Bay View, Non Smoking

Desk, free WiFi

Double Room, Bay View, Non Smoking

  • 167 sq ft
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, No View

Desk, free WiFi

Twin Room, Non Smoking, No View

  • 175 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking, No View

Desk, free WiFi

Twin Room, Smoking, No View

  • 175 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Single Use, Smoking

Desk, free WiFi

Twin Room, Single Use, Smoking

  • 175 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Smoking, City View

Desk, free WiFi

Twin Room, Smoking, City View

  • 175 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Star Hotel Yokohama

3-star hotel in Yokohama City Centre
2 restaurants, a bar/lounge, and self parking are available at this hotel. Wired internet in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Star Hotel Yokohama offers 126 accommodations with slippers and hair dryers. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired Internet access. This Yokohama hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Star Hotel Yokohama has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 8:30 AM.
Star Hotel Yokohama has 2 restaurants serving breakfast, lunch, and dinner.
Eggs`n Things - Onsite restaurant.
Blue Light - Onsite bar.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 8:30 AM for a fee: JPY 1,400 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Blue Light
  • Eggs`n Things
  • Kani Fusen

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately JPY 1400 per person
  • Self parking fee: JPY 1500 per night
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Star Yokohama
Yokohama Star Hotel
Star Hotel Yokohama Hotel
Star Hotel Yokohama Yokohama
Star Hotel Yokohama Hotel Yokohama

Star Hotel Yokohama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 449 reviews" "
Rating 8 - Good. 219 out of 449 reviews" "
Rating 6 - Okay. 33 out of 449 reviews" "
Rating 4 - Poor. 10 out of 449 reviews" "
Rating 2 - Terrible. 4 out of 449 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Originally given room used by smokers which smelled disgusting then given room that was musty. Very old fashioned and shower not fixed properly
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This is a very dated hotel that wreaks of cigarette smoke. I do not understand how it has the numerous positive reviews it does. I feel this hotel had the most deceiving score of any hotel I have ever booked. We had a non-smoking room. The room had no smoking signs in it, but ash trays too?!?! We watched a woman go into her room near ours smoking. The lobby, elevators, halls and rooms smelled like smoke. This is not a hotel for non-smokers!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Star Yokohama
Check in time very strict but all other aspects good
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
The hotel location is nice, but we have some smoking smell, even we selected the non-smoking.. floor and room fragrance should be replaced with the nice one..
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Easy walking distance from the station (once you get out of the station via Exit 2). Close to the harbour. Close to Chinatown.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the small room, it used the space very well
Stayed 1 night in Aug 2019

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
Excellent location, room was small but comfortable and had everything I needed, good for a night or two before joining a cruise ship.
Stayed 1 night in May 2019

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a reasonable price.
Newly renovated. excellent !
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to waterfront, not far from cruise ship terminal, a couple of blocks to Chinatown. Laundromat nearby. Room small. Although double room, only one chair. Very small fridge, no microwave. Extra fees apply for check out extension.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost in Yokohama
My stay in April was good. I only wish the concierge spoke English to be able to ask if there are any tours I can take in area. They were very helpful but communication was not possible. The only channels were Japanese and the wifi service for their free CNN was not functioning well. Cleanliness was great. Everyone was courteous. Very close to China town, restaurants and shops. Great view from my room overlooking the water and passing ships. I WOULD STAY HERE AGAIN.
Stayed 7 nights in Apr 2019

10/10 Excellent

Kheng Choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Next to the waterfront with an excellent restaurant that is vey popular with locals.
Stayed 4 nights in Apr 2019

8/10 Good

Asiankid

Liked: Cleanliness, staff & service
Simple but cheap. Good location. Motomachi for shopping and 30 seconds away from a 24 hour convenient store.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on a rainy night. We took the limousine bus the the Grand and walked to the Star. The Star Hotel is close but the entry is on a side street. If you walk past McDonalds you have gone too far. Check in was quick. The room was small but sufficient. Bathroom was a good size with an excellent shower. We had breakfast is Eggs and Things which was ok. We were able to walk with our luggage to our ship
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It was clean and very close to cruise terminal but little facilities like a gym
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness
the property is old, I think this is one of the crowded hotels in Yokohama, probably because of that the dust and the properties are like has been used for so many times and not very clean. if you are allergic to dust or pollen this place is hell, just like I experienced. I need to take my medication during my stay.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, but good value for money. Room was a bit bigger than expected for Japan.
Stayed 1 night in Nov 2018

8/10 Good

waiman

very pleasant stay. friendly staff , clean and close to china town
Stayed 1 night in Nov 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Clean and well-staffed. Beautiful views with parks very near. Also, shopping and metro stops very near. Great restaurants within walking distance.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018