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Executive Suite Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Kahala Suite King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Kahala Suite Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Kahala Grand King High Floor, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

[7pm check-in] The Kahala Grand King, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Kahala Grand Twin, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from November 26 2024 to November 27 2024 (dates subject to change):

  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Property Features

In addition to a full-service spa, THE KAHALA Hotel & Resort YOKOHAMA features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1647 square feet (153 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

THE KAHALA Hotel & Resort YOKOHAMA has designated areas for smoking.

  • Number of indoor pools - 1
  • Area rugs in public areas
  • Front entrance ramp
  • Art gallery on site
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2020
  • Electric car charging station
  • Covered parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Valet parking (surcharge)
  • Safe-deposit box at front desk
  • Conference space size (meters) - 153
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Concierge services
  • Conference space size (feet) - 1647
  • Gift shops or newsstand
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 146
  • 24-hour fitness facilities
  • No accessible shuttle
  • Number of floors - 14
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Number of accessible parking spaces 1
  • Smooth flooring in public areas

Room Amenities

THE KAHALA Hotel & Resort YOKOHAMA offers 146 accommodations with minibars and espresso makers. Accommodations offer separate dining areas and include desk chairs. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Separate dining area
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size: 50
  • TV size measurement: inch
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available
  • Limited housekeeping
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Toilet with electronic bidet
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Children's dinnerware
  • Laptop-friendly workspace
  • Eco-friendly toiletries
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Desk chair
  • Office
  • Magnifying mirror
  • Thin carpet in room
  • Tile flooring in room

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

OZIO - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.

The KAHALA LOUNGE - This lobby lounge serves light fare only. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

  • Tattoo restrictions disclaimer
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Minimum age to access spa is 4
  • Couples treatment rooms
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or spa tub.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately JPY 5692 for adults and JPY 3795 for children
  • Covered valet parking fee: JPY 4000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per night
  • Pool fee: JPY 3795 per stay
  • Spa fee: JPY 3795 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Car not required

Debit cards not accepted

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

LGBTQ friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

A car is not required for transportation to and from this property.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • The Kahala & Yokohama Yokohama
  • THE KAHALA Hotel & Resort YOKOHAMA Hotel
  • THE KAHALA Hotel & Resort YOKOHAMA Yokohama
  • THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

Hotel Reviews

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