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The Westin Yokohama

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Yokohama

Property amenity
Restaurant
Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
55-inch flat-screen TV with cable channels, TV, pay movies
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Parking available

Explore the area

Map
4-2-8 MINATOMIRAI, NISHI KU, Yokohama, 2200012
  • PIA ARENA MM
    ‪2 min walk‬
  • Landmark Tower
    ‪9 min walk‬
  • Yokohama Minato Mirai Hall
    ‪11 min walk‬
  • Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Corner

Club Room, 1 King Bed, Non Smoking, Corner | Lounge

Club Room, 1 King Bed, Non Smoking, Corner

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 904 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, Corner

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Club Room, 2 Double Beds, Non Smoking | Lounge

Club Room, 2 Double Beds, Non Smoking

  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Westin Yokohama

5-star hotel in Yokohama City Centre
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Westin Yokohama offers 373 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Heavenly Spa by Westin has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, The Westin Yokohama features an indoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This luxury hotel also offers a 24-hour fitness center, spa services, and multilingual staff. For a surcharge, an airport shuttle at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station.

The Westin Yokohama is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Westin Yokohama has 4 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, German, Japanese, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 4:00 PM at scheduled times
  • Secured self parking on site (JPY 3,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; JPY 4,900 for adults and JPY 2,450 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The listed optional pool fee applies to guests age 12 and older. The pool fee for children age 4-11 is JPY 1650, and there is no fee for children age 3 and under.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Airport shuttle fee: JPY 800 per person (one-way)
  • Secured self parking fee: JPY 3000 per day
  • Pool fee: JPY 3300 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

The Westin Yokohama Hotel
The Westin Yokohama YOKOHAMA
The Westin Yokohama Hotel YOKOHAMA

The Westin Yokohama Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 194 reviews" "
Rating 8 - Good. 32 out of 194 reviews" "
Rating 6 - Okay. 8 out of 194 reviews" "
Rating 4 - Poor. 4 out of 194 reviews" "
Rating 2 - Terrible. 4 out of 194 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay at the Westin Yokohama! Staff (thank you, Andy!) was great from the moment we arrived. My family thoroughly enjoyed the room and facilities. We are looking forward to visiting again soon!
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room view! Room was very spacious and comfortable. Best stay in Yokohama!
Stayed 2 nights in Sep 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

8/10 Good

Adelis

Traveled with family
Liked: Cleanliness, property conditions & facilities
The food and services not good
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Great hotel
Excellent hotel in a great area. The hotel is beautiful and rooms are very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

HUGO ITALO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 23 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

April

Stayed 14 nights in May 2024

10/10 Excellent

Kana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
大切な日にとても素晴らしいサービスをして下さいました。 どうもありがとうございました
Stayed 1 night in Jun 2024

10/10 Excellent

Nevin, Harrisburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place for a Holiday!
Stayed 1 night in May 2024

10/10 Excellent

Leia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our stay at the Westin was amazing, great service, the rooms are beautiful and the buffet breakfast had lots of variety.
Stayed 1 night in May 2024

10/10 Excellent

Wai Yee Isabella

Stayed 3 nights in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a hotel should be.
Excellent hotel. Room was clean, spacious & had a great view! Super comfortable bed and 3 English TV news channels. Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

PI HUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good, except that food prices were very high, and the one meal we ate at the French restaurant was mediocre considering how much we paid. The Yen is weak right now, and the meals we had outside the hotel were excellent and very inexpensive. We would stay again, but would not eat the food at the hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Shi Jie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what you would expect of a 5stars hotel.
Stayed 3 nights in May 2024

10/10 Excellent

YUICHIRO

Stayed 1 night in May 2024

10/10 Excellent

Cheryl, Lewisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in May 2024

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient place, close to Train station and walkable to many good place to go in Yokohama.
Stayed 2 nights in Apr 2024

8/10 Good

Tetsuro

Stayed 1 night in Apr 2024

4/10 Poor

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was amazing, great view and spacious. Reason for low rating was due to numerous miscommunication from concierge & reception from check in. Unhelpful, unclear and different response depending on who you asked. Should also be more clear when booking there is a charge PP for using pool
Stayed 2 nights in Apr 2024

8/10 Good

RACHEL

Stayed 3 nights in Apr 2024