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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property

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Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Terrace/patio
Breakfast, lunch and dinner served
Front of property
Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping
$90
includes taxes & fees
Oct 23 - Oct 24

Explore the area

View in a map
45 Main Street, Fulford, York, England, YO10 4PJ
  • Place, University of York
    ‪17 min walk‬
  • Place, Shambles
    ‪4 min drive‬
  • Place, York Racecourse
    ‪5 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

10.0 out of 10
Exceptional
(1 review)
  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Poster or Canopy Bed

Bathroom | Eco-friendly toiletries, hair dryer, towels

1 Queen Bed, Non-Smoking, Poster or Canopy Bed

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

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About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star hotel in Fulford
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 0 square feet (0 square meters) include conference space. This Georgian hotel also offers a terrace, a garden, and a picnic area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

York Pavilion Hotel, Sure Hotel Collection by Best Western has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Restaurants on site

  • Langton's Brasserie

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 25 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1006 reviews
Rating 8 - Good. 356 out of 1006 reviews
Rating 6 - Okay. 124 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was rude beyond belief. Room dated,
Stayed 1 night in Jul 2025

8/10 Good

Meredith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean.
Stayed 1 night in Jul 2025

8/10 Good

Yong

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Andy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for the standard of hotel .. parking available although at a cost .. Staff welcoming and friendly …
Stayed 1 night in Jul 2025

4/10 Poor

Alan

Liked: Cleanliness

Could be so much better.

The sign at the door regarding the age of the property doesn't explain worn carpets in the bedroom! Nor does it explain the very limited menu of which items had run out on what appeared to be a very quiet Saturday night. What items were available we had to chase up as they had forgotten. Charging for parking may be normal in York. We had low expectations based on the previous reviews we read but we chose this hotel for it's proximity to the racecourse. It has character but could be so much better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nigel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what we wanted
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay near York racecourse

Lovely building, with lovely staff. Would highly recommend and we will be booking back in next time we stay in york
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Love this hotel,its quiet and relaxed,staff always friendly
Stayed 1 night in Jun 2025

6/10 Okay

S

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Charming building, room was very hot

It is a lovely charming old building which we generally love and respect. Sadly we were there on a hot day and the room with its poor ventilation and no AC, it was like an oven. There was a gentle breeze outside and we had a lovely pleasant dinner in the garden. But sleeping in that heat was impossible despite the small table fan provided. We were exhausted the following day. I would not recommend the room in summer. Staff were lovely, food was nice. Shame we could not get the much needed good night's sleep. The lino in the bathroom did not do it's charm much good, but it was the heat that got to us.
Stayed 1 night in Jun 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Head of

Stayed 2 nights in May 2025

8/10 Good

david

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Excellent value for money.
Stayed 1 night in May 2025

2/10 Terrible

Ian

Traveled with partner
Very dated . Staff at breakfast have no idea and had to wait an hour to get a cooked breakfast asked to speak to manager no one came . Don’t stay here
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Traveled with family
Disliked: Property conditions & facilities
Room condition too old, even staircase, refurbishment is necessary and parking is too expensive. Should publish parking fees on website before booking for consideration and only found out after booking made (too late/no chance to cancel booking)
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

Unpolite staff on check in. Having to pay £15 for parking even though we were only there 8 hours.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Disappointing

I booked a Superior King room but we were given a standard double, when we asked at reception if this was the correct room, the receptionist lied and told us the booking information stated it was a double. I could easily see my details on her screen, which clearly stated the correct Superior King room. She gave us new keys for our room which ended up being a Deluxe King, not a Superior. Not what I'd booked: basic room, bath filled right up when shower was being used, no extractor fan in the bathroom so everything was damp and soaked. Car park cost us £15.
Stayed 1 night in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful old traditional hotel Only down side was the room mainly bathroom could do with a visit from a professional decorator. Other that we loved it and will be back
Stayed 1 night in May 2025

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leonard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the quietest hotels I have stayed at in York.The staff were excellent.The hotel was perfect for our needs and was ten minute drive to where we needed to go.They had on site private parking.The breakfast was excellent,lots of choices.
Stayed 3 nights in May 2025

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Stayed 7 nights in May 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025