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York Pavilion Hotel, Sure Hotel Collection by Best Western

3.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for York Pavilion Hotel, Sure Hotel Collection by Best Western

Terrace/patio
Terrace/patio
Bar (on property)
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
45 Main Street, Fulford, York, England, YO10 4PJ
  • University of York
    ‪19 min walk‬
  • McArthur Glen Designer Outlet
    ‪3 min drive‬
  • York Barbican
    ‪3 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • 108 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

  • 97 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 King Bed

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The price is $161
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includes taxes & fees
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About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star hotel in Fulford
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 63 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 0 square feet (0 square meters) include conference space. This Georgian hotel also offers a terrace, a garden, and a picnic area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

York Pavilion Hotel, Sure Hotel Collection by Best Western has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Langton's Brasserie - This restaurant serves breakfast, lunch, and dinner.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of GBP 26.95
  • Snack bar/deli

Restaurants on site

  • Langton's Brasserie

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night
  • Hosted evening meal: GBP 26.95

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 397 out of 955 reviews" "
Rating 8 - Good. 360 out of 955 reviews" "
Rating 6 - Okay. 106 out of 955 reviews" "
Rating 4 - Poor. 65 out of 955 reviews" "
Rating 2 - Terrible. 27 out of 955 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dave

Traveled with partner
Liked: Staff & service
Room was pleasant and reasonable size, but road traffic could be heard (room 15). Check in was quick and efficent.
Stayed 1 night in Oct 2024

10/10 Excellent

julie

Stayed 1 night in Oct 2024

10/10 Excellent

Mrs Andree B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 3 nights in Oct 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful old building with loads of character. Outside areas very appealing. Warm welcome from reception staff. Stunning four poster bed but on closer inspection bedroom was a little tired (especially the carpet) Nice balcony area an added bonus. Mattress a little hard for our personal preference. Very convenient for University of York (my daughter was doing the York marathon and that was the starting point) We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Fab stay
I love it here, we have stayed before and hope to stay again. Comfortable bed and room, and easy walk into york. I love the historic architecture, the care and attention and friendly, helpful staff. Of particular note is the helpfulness and knowledge around my multiple allergies. I felt very safe and looked after.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavilion hotel
Really enjoyed our stay in York. Hotel was very comfortable and the staff were very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely older hotel, but clean and comfortable. We had to pay for parking in the lot, but it was worth it as there is no other parking nearby. It had a nice bar and dining room. The staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to pick fault
Lovely stay, staff were amazing. difficult to pick fault. Fantastic breakfast, 20mins walk into York centre or bus it! £10 parking is a bit cheeky. But would absolutely again
Stayed 1 night in Oct 2024

4/10 Poor

Natasha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor resolution
Room was not clean on arrival including the filthiest plug hole I've ever seen in the bath and was given a dirty towel one of the days and on my final day the room was not made up. Informed them at reception when I checked out but all they did was say they'd feed it back. App will not allow me to add the photos.
Stayed 3 nights in Sep 2024

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for our short stay in York.
Stayed 1 night in Oct 2024

8/10 Good

guy, Belvedere

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and good food
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful and friendly staff great breakfast
Stayed 2 nights in Oct 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Couples break
Walls very thin with couple in next room talking slightly load might as well have been in the room with us. And went on until 1.30am
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and very friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
A tired looking property with confused identity. Adequate, but not enjoyable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay.
A very Beautiful Hotel,the check in was easy and quick. The Staff very helpful and friendly, the meals were fantastic and the room was amazing. One of the best Hotels we've stayed in,thank you very much.
Stayed 1 night in Sep 2024

8/10 Good

Nick

Stayed 1 night in Sep 2024

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Had a quiet room.
Stayed 4 nights in Sep 2024

8/10 Good

Nigel

Stayed 1 night in Aug 2024

10/10 Excellent

Dominic A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a Georgian House, it has lots of outdoor courtyards for residents. Plenty of parking, the breakfast was superb and dinner too.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

2/10 Terrible

C

Disliked: Cleanliness, property conditions & facilities, room comfort
DIABOLICAL HOTEL
Myself and my husband stayed with you Sunday night for just one night and unfortunately had a very poor experience with yourselves. Firstly, the huge issue is the parking. We booked online and nowhere were we pre-warned that parking was chargeable, let alone PER car. When bringing this to the attention of the reception you were rude and argumentative. A member of staff even suggested I park on yellow lines outside the hotel. The car park park provided is diabolical at best. Half the car park is inaccessible around a tree, and gravelled throughout. Whilst at reception one other couple complained about the chargeable car park and poor condition. I notice many negative reviews stating the same thing, yet you've implemented no changes for this. Safe to say we didn't use your car park. In our room the bed was uncomfortable and poor condition, including constant squeaking of the bed, and shockingly the headboard totally broken off the wall, which made it bang heavily against the wall upon any movement in bed. The bathroom facilities were poor, and we were left with no toilet roll, therefore had to use tissues.
Stayed 1 night in Aug 2024