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DoubleTree by Hilton York

4.0 star property

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Photo gallery for DoubleTree by Hilton York

Exterior
Reception
Lobby
Courtyard
Cafe

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York Minster
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed

7.4 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout drapes

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Cosy Room)

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout drapes

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout drapes

Twin Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout drapes

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout drapes

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Room Family Room

Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels

Two Room Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room

In-room safe, individually decorated, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Duplex Double Room

  • Sleeps 2
  • 1 Double Bed

Cozy Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed

Two Double Room

  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1145)
$154 nightly
The price was $181
The price is $154 total
includes taxes & fees
Hampton by Hilton York Piccadilly

About this property

DoubleTree by Hilton York

4-star hotel in The Groves
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 4 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

DoubleTree by Hilton York has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner, and light fare.
Yorkshire Cafe - This café specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 403 out of 1015 reviews
Rating 8 - Good. 305 out of 1015 reviews
Rating 6 - Okay. 160 out of 1015 reviews
Rating 4 - Poor. 100 out of 1015 reviews
Rating 2 - Terrible. 47 out of 1015 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my room's window I had the most beautiful of York Minster! The train station is a short, flat walk away. York Minster is less than 5 mins away and The Shambles was less than 10 mins. The room was quite comfortable, the breakfast was very hearty. I will be staying here again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Great hotel very convenient for centre of York.
Stayed 2 nights in Apr 2025

6/10 Okay

Angela

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The room had some weird spill spots that hadn’t been cleaned and only a little bit of toilet paper. Not enough towels for a double room. Had to call down to get extra bedding and it took 5 phone calls over several hours to finally get them. However , the staff overall was pleasant and kind. And the beds and bathroom were clean. Great location! Beautiful view and atmosphere. Will likely stay again for location.
Stayed 2 nights in Apr 2025

6/10 Okay

Kala

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room that was given to us was very small and few step up and down. Then we were given a disabled room which was big but it felt like the room had not been used recently. I saw spider web in the tub. The sleeping was awful as there was creeping noise from upstairs room. The door kept banging every time someone went in their rooms. My experience was not pleasant this time.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day visit

Just what you would expect from a qhality city centre hotel
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel disappoints on arrival!

The hotel disappoints as soon as you arrive. No curb appeal- Hotel split into various buildings annexes. It is more like a motel. Parking limited & crammed. Given a family room in an Annex at back of hotel which was by the laundry facilities & bin disposal, room accessed by dark steep damp smelling staircase to loft room. ( nightmare if u have small kids & cases) Only velux windows so no view, cold room with useless heater which flashed all night , a thin, old carpet , some wall & bathroom lights not working, shower arm fell off in my hand when tried to use & water flooded on to bathroom floor from cubicle which had mold in the corner- whole room depressing & claustrophobic . I asked if any other room was available & was told by miserable staff ‘no we are full ‘. The breakfast area was not big enough for all the guests. Only 1 coffee machine which we had to queue for. On check out we were offered a refund on our parking (£25) which then created a dispute over the card we used to pay for this which did not correspond with their system. Literally want to forget I was ever there!
Stayed 1 night in Apr 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had avery nice time
Stayed 3 nights in Apr 2025

8/10 Good

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities, room comfort

Ok, not the best

Hotel was a bit tured, wonky floors, uneven floorboards. Room was clean, bed was ok, not the best Breakfast mediocre.
Stayed 1 night in Apr 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel ,I believe has had an upgrade Position for our needs was very good
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wyn

Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet did not flush in our room. Basic amenities I would have considered standard. Saddened that a treat for my mum was Sub Standard. Not the usual Hilton experience I have had elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jade

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for my 40th birthday and i was really unhappy with my stay. Upon entering the room, the vanity table was broken and the table top was flaking away exposing the MDF. The wardrobe had mis-matching handles. The divan base had stains on and the night switch wasnt working. The chair had stains all over it. In the bathroom the towel holder was broken off, the bath leaked, the base of the bath was filthy and broken. The sink was dirty with the cold sign missing off the tap. I have pictures of it all. I think that its terrible that we were put in a room so bad in the first place. We did complain and the receptionist spoke to managment who knocked some money off, but it really spoilt things as we were only there for 1 nite. Management didnt come to speak to us and didnt seem concerned about the long list of faults. For a hotel that has such a good reputation, i definitely wouldnt recommend and would not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be booking again very soon

Amazing stay from start to finish, service was fantastic would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

YongBeng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at york

The room is nice and BF with perfect! All the staffs are great
Stayed 1 night in Mar 2025

8/10 Good

Tamara

Traveled with group
Liked: Cleanliness, room comfort

Overall ok, but broken toilet

Overall ok but my toilet was broken and wouldn't flush, was promised it would be fixed when i was out the next day and it wasn't, i then had to pack up and move rooms after a tiring day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York with Doubletrees

It’s near and walking distance to places. Room is clean and new. Amazing breakfast too. Check in is a breeze
Stayed 1 night in Mar 2025

8/10 Good

Tobin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was let down by room service not answering and the app wouldn’t work, was babysitting so couldn’t leave the room 😢 Breakfast was really nice, good location l, friendly staff and room was prettty good - the suite does need redecorating though.
Stayed 1 night in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Wesley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
freezing room again overpriced not again
Stayed 1 night in Mar 2025