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Elmbank York, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Elmbank York, Tapestry Collection by Hilton

Lobby
Exterior
Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace
Reception
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
The Mount, York, England, YO24 1GE
  • Micklegate Bar
    ‪9 min walk‬
  • York Racecourse
    ‪12 min walk‬
  • York Grand Opera House
    ‪18 min walk‬
  • Harrogate (HRT-RAF Linton-on-Ouse)
    ‪32 min drive‬

Room options

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room (Cy)

Comfort Room (Cy) | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room (Cy)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Lodge)

Junior Suite, 1 King Bed (Lodge) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Lodge)

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (George Walton)

  • 140 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (George Walton)

  • 231 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (George Walton)

  • 149 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (Lodge)

  • 116 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Courtyard)

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (George Walton)

Classic Room, 1 Queen Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (George Walton)

  • 116 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (George Walton)

  • 116 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds (Knavesmire Attic)

  • 581 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Elmbank York, Tapestry Collection by Hilton

4-star hotel in South Bank
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, a garden, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. Guests can use the indoor pool at a partner property. A total renovation of this property was completed in May 2024.

Elmbank York, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Leetham's Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Peacock Bar - Onsite cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 18 per day)
  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Leetham's Restaurant
  • Peacock Bar

Things to do

  • Books
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1862
  • Communal living room
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - May 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17 per person
  • Uncovered self parking fee: GBP 10 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 241 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York 24
Elmbank is a lovely hotel a little dated but very nice
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After some of the reviews, we didn’t expect much but the hotel was pretty good. The staff were universally excellent and friendly, particularly those on the bar on the Friday. The hotel was very dog friendly- you can’t go into the restaurant but everything there is available in the lounge and bar and it’s much better there for dogs anyway. The food was Hilton, so nothing good but nothing bad. They have preserved the original fittings which was excellent. Expedia hadn’t passed on our message about bringing a dog so we were put in the courtyard rooms that others had complained about - but they were great rooms. Well appointed and comfortable. Of course it wasn’t completely perfect. The toilet was sort of wedged between the door and the sink. I wouldn’t have wanted to be any fatter! And I think there should be a toilet brush but I know others don’t like that. It’s easily walkable to the old city where there are fabulous dining options. We would stay here again for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The main part of the hotel is in a very distinctive Art Nouveau style. The courtyard extension is like a Premier Inn! I complained as was moved into the main hotel without any problem. The staff are very friendly and the breakfast buffet is excellent. Only negative was that no water was provided in my minibar by housekeeping for 2 nights.
Stayed 3 nights in Nov 2024

8/10 Good

jeff

Traveled with partner
Liked: Cleanliness, staff & service
Nice quiet place to stay. Easy walking distance to all the sights for the averagely fit. We had two nights b&b Was great for what we needed.
Stayed 2 nights in Nov 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, room comfort
Back again
All pretty good not been since it got the hotton title..bedroom 313 was bit to warm and windows dont open...shaving mirror glass broken, hairdryer safety guard wouldn't stay shut and attachment didnt belong to that model...no biscuits left on hospitality tray 2nd night..little things but not up to hilton standards... Breakfast room fine but only 1 guy doing everything...quality food...coffee machine also does hot water so long wait sometimes..glasses, spoons, cups all seem to run out once it gets to 9 o'clock...have to keep asking said guy.... Reception ok looked after our bags before and after check in/out..she was a bit rushed when we were checking out as a queue had built up so i didnt get chance to tell her the niggles and she didnt ask how our stay was... I would return..if i get a deal.
Stayed 2 nights in Oct 2024

8/10 Good

James

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

moira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly beautiful building and wonderful staff and rooms. Easy access to major sights in Downtown area
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable, nice decor, excellent bathroom with walk in shower. Good facilities, nice bar area. Overall excellent value for money.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly beautiful old mansion now a lovely and unique hotel. Staff very friendly and helpful. Excellent breakfast buffet.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Juan Francisco

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was the third time we visit this hotel and this time we've found it substantially less clean than other times, having to request extra towel as one of the ones we had was absolutely dirty and we had no shampoo in the room. Floors (including carpet) weren't that clean as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lou

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elmbank is a 20 minute walk from city centre, but there is also a regular bus service right outside and going late into the night. The room was small but beautiful, finished to a very high standard. The communal areas and bar were a lovely place to sit and relax after a day of sight seeing by an open fire.
Stayed 3 nights in Oct 2024

4/10 Poor

linda

Traveled with partner
Liked: Staff & service
The courtyard rooms look like a motel 6, the rest of the hotel looked nice, but for the money spend I was very disappointed in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely clean hotel . Friendly staff , large rooms. Conveniently situated about 15 mins walk from the city centre .
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, food was lovely and room was cosy, had a lovely 2 nights and would definitely visit again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Darren

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with elegant decor and cosy rooms. Staff were friendly and helpful. Would recommend.
Stayed 2 nights in Sep 2024