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Elmbank York, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Elmbank York, Tapestry Collection by Hilton

Lobby
Reception
Exterior
Cocktail bar
Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
The Mount, York, England, YO24 1GE
  • York Racecourse
    ‪14 min walk‬
  • Shambles
    ‪3 min drive‬
  • York Minster
    ‪3 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪46 min drive‬

Room options

View all photos for Family Room

Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room (Cy)

Comfort Room (Cy) | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room (Cy)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Lodge)

Junior Suite, 1 King Bed (Lodge) | View from room

Junior Suite, 1 King Bed (Lodge)

  • City view
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (George Walton)

  • 140 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (George Walton)

Junior Suite, 1 King Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (George Walton)

  • 231 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (George Walton)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (George Walton)

  • 149 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (Lodge)

Classic Room, 1 Queen Bed (Lodge) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (Lodge)

  • 116 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Courtyard)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Courtyard)

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed (George Walton)

Classic Room, 1 Queen Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed (George Walton)

  • 116 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed (George Walton)

Classic Room, 1 Double Bed (George Walton) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed (George Walton)

  • 116 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds (Knavesmire Attic)

Family Suite, Multiple Beds (Knavesmire Attic) | Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds (Knavesmire Attic)

  • City view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Elmbank York, Tapestry Collection by Hilton

4-star hotel in South Bank
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk. Change of towels is available on request.
Elmbank York, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, a garden, and coffee/tea in a common area. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available. Guests can use the indoor pool at a partner property. A total renovation of this property was completed in May 2024.

Elmbank York, Tapestry Collection by Hilton is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Leetham's Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Peacock Bar - Onsite cocktail bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (GBP 18 per day)
  • Uncovered self parking on site (GBP 14 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Leetham's Restaurant
  • Peacock Bar

Things to do

  • Books
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1862
  • Communal living room
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - May 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Uncovered self parking fee: GBP 14 per day
  • Nearby parking fee: GBP 18 per day (328 ft away)
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Elmbank
Elmbank Hotel
Elmbank Hotel York
Elmbank York
Elmbank Hotel Lodge
Elmbank York, Tapestry Collection by Hilton York
Elmbank York, Tapestry Collection by Hilton Hotel
Elmbank Hotel Lodge – part of The Cairn Collection
Elmbank York, Tapestry Collection by Hilton Hotel York

Elmbank York, Tapestry Collection by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sue

Stayed 3 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convenient & very comfortable stay

Delightful hotel. Extremely comfortable , lovely staff though the dining is rather limited . The lovely manager assured me the menu is changing soon…. Thank goodness. !!
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely clean hotel only a 10 minute walk to the centre of York. Amazing art deco interior and room. Hotel staff very welcoming and friendly. Highly recommended.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Feb 2025

8/10 Good

Ankita

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay, hotel and rooms very clean a d comfortable. Staff very friendly and attentive. Would stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and staff friendly place will definitely be coming back
Stayed 1 night in Feb 2025

6/10 Okay

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Delightfully stylish hotel . Very comfortable . A little short of staff last night but i suspect thats due to me being here out of season.
Stayed 1 night in Feb 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
0
Stayed 1 night in Feb 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time we’ve stayed here, lovely hotel. Walkable distance into town and only 10-15 mins from train station. Nice rooms and facilities. Let down this time by breakfast service, only two staff trying to clear tables, take orders and ensure replenishment of self service area, that said the hot breakfast was delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

8/10 Good

Emma

Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend

Nice clean hotel, staff helpful and very friendly. Breakfast very good and plentiful. Would definitely stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Callum

Stayed 1 night in Jan 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - except the blonde check in lady!

I wouldn’t normally leave a review but feel this needed mentioning. We turned up to find a group of 5/6 people waiting to check in. The woman behind reception had walked out in a huff and left them waiting there for some time and when she finally returned, she refused to check them in. She asked us if we wanted to check in before them purely out of spite, to which I replied no I’m not jumping the queue as did the people 3rd in line behind us. She then went on a tirade to her colleague about none of us wanting our keys and walked out again leaving us all in hotel reception purgatory for over 30 minutes as there was no one else on site reception trained. Luckily a gentleman on annual leave was in the area and could come in and sort us all out - thank you this was appreciated! This is the only reason I have marked down a star. The rest of the stay was brilliant in every aspect and the rest of the staff couldn’t do enough for us, we got a pint each on the house and complimentary breaky which was great. It seems a shame that one person acting up like that can ruin what would have been a perfectly good stay. The people she refused to serve were kind, well to do people who didn’t deserve that kind of treatment. One of which was celebrating his birthday with family. I hope they’ll be able to laugh about it like we did in the end - but I hope the hotel realise that the blonde lass shouldn’t be in a public facing job like that it was embarrassing and like nothing I’ve ever seen.
Stayed 1 night in Jan 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elmbank hotel york

We stayed here last yr and was so impressed we booked again this yrs experience wasrnt has good but stefen the manager was quick to sort any problems out for us still loverly hotel comfy beds and nice warm rooms
Stayed 2 nights in Jan 2025

8/10 Good

Sevda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024