York guest house connected to a rail/subway station in Fulford
Along with a garden, this guesthouse has free self parking and free WiFi in public areas. Bathrooms are shared.
Emerald Residence offers 11 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers.
This York guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.
Emerald Residence features a garden. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Guest services
Housekeeping (daily)
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bathroom
Hair dryer
Shared bathroom
Shower
Towels provided
Entertainment
36-inch smart TV with cable channels
Food and drink
Free bottled water
More
Desk
Desk chair
Heating
Iron/ironing board on request
Laptop workspace
Portable fan
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before 10:30 AM
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York
Emerald Residence Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 30 out of 98 reviews" "
10 - Excellent
30
Rating 8 - Good. 27 out of 98 reviews" "
8 - Good
27
Rating 6 - Okay. 24 out of 98 reviews" "
6 - Okay
24
Rating 4 - Poor. 5 out of 98 reviews" "
4 - Poor
5
Rating 2 - Terrible. 12 out of 98 reviews" "
2 - Terrible
12
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Philip
Oct 6, 2024
Liked: Cleanliness
Disliked: Staff & service
Inexpensive and noisy.
Remote check in,so it was a surprise to hear a couple loudly have sex when I arrived.Its cheap for York and it's clean,it was fresher's week apparently,so there was a lot of activity around midnight,lots of guests going outside to smoke,shout and slam the door .
Philip
Stayed 1 night in Sep 2024
6/10 Okay
Joanne
Traveled with group
Oct 5, 2024
Liked: Cleanliness, staff & service, amenities
There was no heat in the bathroom. Portable heater in bedroom area barely gave warmth to sleep comfortably. Ceiling needs repair from upstairs water leak. Worst issue was the noise - slamming doors, stomping up & down the stairs & knocking noisily on our room door after midnight. Other guests we believe were students. We should have been made aware of that before reserving. Noisy until 2:45 am.
Joanne
Stayed 1 night in Oct 2024
8/10 Good
Sas
Traveled with partner
Oct 3, 2024
Liked: Staff & service
Room could do with updating but was clean and tidy
Check in was not smooth.
It was "self-check-in".
We had to ring numbers but nk answer at first.
Then when we finally got someone it was an extremely slow process.
Really lacked the personal touch.
The room was nice, comfy.
Quite noisy with passing traffic.
The bathroom was not good at all.
Shower - a trickle of water, but thankfully have family/ friends nearby to use theirs.
Mirror - filthy with blood(??) Or paint on.
Service, not great.
So impersonal.
Will not be staying again.
Fine for 1 night.
Needs a huge amount of decor change and would be nice if check-in was with a person... in-person.
The exterior doors to the room did not lock and the springs were coming through the mattresses. Very uncomfortable. Intermittent issues with hot water and water pressure when using the shower. Spacious room though even if tv was small and tilted and cable was fuzzy. We spent most of our time out of the room.
Thought we were staying in a halfway house
Dont stay in the ground floor room ny the front door as the door will be getting slammed all night and you'll have people smoking and chatting outside your window to all hours. There was an elephant stomping around above, shouting with the tv blasting out. We left in the end.
Booking in was fine. Room clean but glass found on top of wardrobe. Bins not emptied daily. No extra toilet rolls. Other guests left front door not shut properly sometimes with the snib on so would not lock. Door bell needs to be prominent hard to see.
The property is well presented with good parking. The room was spacious, clean and had good amenities. The property is about a mile from the city centre . There is a regular bus service into the city which has stops near to guest house.
Room fine. Service appalling. You need to call a number to get a code for the front door and another code for the room. You'd think that would be easy but evidently not. 10 minutes during which time they presumably didn't know they had to talk into the phone or I wouldn't hear what they were saying. [The property is next to a busy main road]. And then it turned out they were giving me the wrong code which is why it wasn't working.