Hilton York

4.0 star property

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Photo gallery for Hilton York

Restaurant
Meeting facility
Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk
Double Guest Room with Balcony and Tower View | 1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
$109
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Place, York Minster
    ‪8 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

Double Room with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

King Guest Room with Tower View

8.6 out of 10
Excellent
(14 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Guest Room

8.6 out of 10
Excellent
(45 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Two Double Bed Guest Room

8.2 out of 10
Very good
(30 reviews)
  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton York

4-star hotel in City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and conference space are onsite.
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge). Event facilities measuring 4331 square feet (402 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton York is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Reviews

Hilton York Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 467 out of 1010 reviews
Rating 8 - Good. 279 out of 1010 reviews
Rating 6 - Okay. 150 out of 1010 reviews
Rating 4 - Poor. 71 out of 1010 reviews
Rating 2 - Terrible. 43 out of 1010 reviews

Reviews

10/10 Excellent

Ann

Stayed 2 nights in Jul 2025

6/10 Okay

Moronke

Traveled with family
Liked: Cleanliness
The check in was charmless and abrupt. That said, Felix who cooks the omelettes in the breakfast room was lovely, as was the gentle man from Nepal who also works in the breakfast room,
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Room comfort

Rekrap

Firstly, hotel is very central but not worth the money. We paid nearly £400 for 2 nights B&B. Breakfast was not the usual Hilton standard and quite poor. Parking was an additional £30 per night. Our total spend being £460.
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but could have better.

Nice Hotel overall. Was able to use the valet service to park which was straight forward. We arrived early but the room was ready so we had an earlier check in. Room clean and glad of air conditioning as it was very hot when we went. Didn't use the restaurant or the bar but did look nice. Table lamp not working but we managed without. Tea and coffee making facilities available but is stored on a shelf under the desk so not easy to get out. Not a lot of places for clothes etc. but we were only there for 2 nights so it would only be a problem if you were staying longer. Wardrobe had iron and ironing board and large safe so not much hanging space. Only 1 shelf for other clothes. Shower could have been better. Not very powerful and not a lot of room to move about. We paid extra for the balcony but although the view was nice, there was no privacy between us and the other rooms just a railing. When they were sitting outside they were extremely close so we ended up not sitting out there at all. A partition of some sort should be in place if you want to sit outside at the same time. This was disappointing because of the nice weather we feel we missed out, especially with the extra cost. The staff at reception were very helpful and professional. We didn't have contact with any of the other staff during our visit.
Stayed 2 nights in Jul 2025

6/10 Okay

Romano

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

York weekend

The hotel was modern and fresh but very surprised and disappointed that there was no air conditioning
Stayed 2 nights in Jul 2025

4/10 Poor

manuel

Traveled with family
Disliked: Amenities, property conditions & facilities
No air conditioning in the rooms, was a sauna, impossible to stay. Old rooms, bad room. Not worth the price
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast

This hotel is excellent. It was incredibly clean and well-maintained. The breakfast was excellent value for money.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Emily

Stayed 2 nights in Jun 2025

8/10 Good

Howard

It was good
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night in York

Staff were great, room was lovely along with the review Can’t wait to return
View from the room
Stayed 1 night in Jul 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location and really helpful and friendly staff. Was disappointed that the room didn't have air conditioning, particularly as it was the hottest day of the year when we visited. Also the room didn't have a mini fridge. Glasses weren't changed when the room was serviced.
Stayed 2 nights in Jun 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

mejoras para una estadia perfecta

no hay aire acondicionado, la habitacion estaba muy calurosa y la llave de agua del lavamanos no es la adecuada para el mueble, es muy corta, por lo tanto al abrirla el agua se va a la superficie del lavamanos, es muy incomodo
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot of the attractions are situated around the Hilton which for me,makes it a very good choice.
Stayed 2 nights in Jun 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Generally a good stay, Friendly staff and loved the valet parking. Water pressure in bathroom poor.
Stayed 1 night in Jun 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah

Stayed 1 night in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick break.

Comfortable and clean Hotel. Stayed in Superior room at front - a bit noisy till late. Odd to be charged £20 for breakfast if didnt book - £15.50 if booked night before!??
Stayed 2 nights in Jun 2025

4/10 Poor

Sam

Stayed 1 night in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica, Gibsonia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was super convenient and centralized, so we were able to do everything by walking. The staff was flexible and helpful - we got in in a time crunch (we were rushing to make a walking ghost tour), and they let us park our car and run out to the tour without any fuss. It was greatly appreciated and made our evening!
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with group
Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

DARREN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, lovely hotel and staff. Notice displayed upon arrival of a wedding party with music until midnight, and I wish them congratulations, but why was my double room the one with the window looking out on to the out door area of the wedding reception. I don't expect them to be quiet for such an occasion but surely the room could have been allocated to a member of the wedding party and we could have got a quieter location in the hotel. Thats my only frustration as it was impossible to sleep until very late.
Stayed 1 night in Jun 2025