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Hilton York

4.0 star property

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Photo gallery for Hilton York

Meeting facility
Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Front of property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    ‪2 min walk‬
  • Shambles
    ‪4 min walk‬
  • York Minster
    ‪11 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • 151 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony (Tower View)

Deluxe Room, 1 Double Bed, Balcony (Tower View) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed, Balcony (Tower View)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Alii)

Room, 1 Double Bed, Accessible (Alii) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 Double Bed, Accessible (Alii)

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (Tower View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1014)
The price is $92
per night
$110 total
includes taxes & fees
Mar 20 - Mar 21
Hampton by Hilton York Piccadilly

About this property

Hilton York

4-star hotel in City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and a business center are onsite.
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms.

Wireless Internet access is available for a surcharge. Event facilities measuring 4331 square feet (402 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton York is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (27 inches high)
  • Grab bar near toilet (27 inches high)
  • Handrails in stairways (38 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 438 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 156 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is very tired and bathrooms were tiny with lipstick smeared on shower curtain….. Worst Hilton that I have ever stayed in - Good location though
Stayed 1 night in Dec 2024

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights short walk from railway station checking in was quick room was ready at 12 o’clock which was great room was clean. Could do with a redecoration but was fine for now. Only problem was the bed is really hard that needs sorting but apart from that pleasant stay f breakfast was lovely in the mornings really good choice of food and service, really enjoyed our stay. Would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Larraine

Stayed 2 nights in Nov 2024

10/10 Excellent

Gemma

Stayed 1 night in Nov 2024

8/10 Good

Derek, Colliers Wood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, friendly and helpful staff, good food.
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness
Christmas market, York
At the start of my stay I arrived at the hotel. I booked this sort out because they had parking. There was no parking carpark was full to find a parking space in a nearby carpark to the hotel went out for a walk round York Christmas markets. Come back for some food food with very average, next morning managed to get parking at the hotel cost me £30 had a good day out around York Got up next morning for breakfast There was no tables available. We ended up eating on a small round table in the bar area. Couldn’t put anything on the table. It was that small completely or not at this hotel again it is not value for money.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent location
Excellent location.Friendly staff.Room clean however bathroom could do with updating,old fashioned shower.
Stayed 1 night in Nov 2024

8/10 Good

rosemary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a good location clean room and good service although parking was secure it was a bit expensive at £30 per night
Stayed 2 nights in Nov 2024

10/10 Excellent

Scherylle

Stayed 2 nights in Oct 2024

10/10 Excellent

PO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the tourist sites. Walkable distance to all tourist locations
Stayed 2 nights in Sep 2024

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay @ the hotel.everything was great. Would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosemary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant hotel
The hotel was excellant. Great location for our shopping trip, beds and pillows so comfortable too.
Stayed 1 night in Nov 2024

10/10 Excellent

Alby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in York
Great location right in front of York tower and a great deal with Hotel.com but remember to add car park price Nov24 £30 until 12.00 next day however the price is about the same everywhere Friendly attentive staff, lady on reception was excellent as was the breakfast manager regarding gluten free meals We will definitely be back
Stayed 1 night in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite but a little cold.
We had a suite which was lovely. The only downside is that it was cold. The heating was barely adequate even on full power and the Quilts were very thin. It seemed to be that the whole wing of the hotel with the suite in was cold. Also it was a Saturday night and very noisy outside.
Stayed 1 night in Nov 2024

8/10 Good

Hannah

Stayed 1 night in Nov 2024

4/10 Poor

Thom

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Old fashioned and dirty room - long black hairs all over carpet and cobwebs hanging from ceiling and around window areas. Dusty in several places. The room was poor.
Stayed 1 night in Nov 2024

4/10 Poor

Thom

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and very old fashioned. We found several long black hairs on the carpet in our room that got tangled in our toes and long black hairs on the floor in the bathroom - disgusting! There were lots of cobwebs hanging down in the corner of the ceilings around the window and lamp and dust all over the upright lamp. The room was dirty and old fashioned - it needs a serious upgrade. The area around our room was noisy and the room was stuffy so we couldn’t keep the window open.
Stayed 1 night in Nov 2024

4/10 Poor

craig

Business traveler
Receptions just CRAP they too busy speaking to friends and colleagues on the phone rather than checking in clients , bar staff amazing !
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good value for money. Rooms are basic but comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024