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Holiday Inn Express York by IHG

3.0 star property

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Photo gallery for Holiday Inn Express York by IHG

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Room amenity
Free daily on-the-go breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
$76
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Malton Road, York, England, YO32 9TE
  • Place, Cineworld York
    ‪8 min walk‬
  • Place, LNER Community Stadium
    ‪9 min walk‬
  • Place, Heworth Golf Club
    ‪19 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(54 reviews)
  • 211 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(21 reviews)
  • 211 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 211 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(26 reviews)
  • 211 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible

Room amenity

Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(11 reviews)
  • 211 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express York by IHG

3-star York hotel with restaurant
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available on request.
Holiday Inn Express York by IHG offers 49 accommodations with safes and coffee/tea makers. Premium digital television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Holiday Inn Express York by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York
York Holiday Inn Express
Holiday Inn New York City
New York City Holiday Inn
Holiday Inn Express York Hotel
Holiday Inn Express York Hotel York
Express York By Ihg York
Holiday Inn Express York
Holiday Inn Express York by IHG York
Holiday Inn Express York by IHG Hotel
Holiday Inn Express York an IHG Hotel
Holiday Inn Express York by IHG Hotel York

Holiday Inn Express York by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1014 reviews
Rating 8 - Good. 280 out of 1014 reviews
Rating 6 - Okay. 85 out of 1014 reviews
Rating 4 - Poor. 31 out of 1014 reviews
Rating 2 - Terrible. 37 out of 1014 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, amenities
The room we booked we don’t get and the room we had was not ready. Our room had a smell of cooking all the time and we could hear staff talking in the night keeping us awake. Broken window pane in door never fixed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff. Comfortable room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were met after a long drive by the manager Chris who was absolutely fantastic! He was so friendly and made a big fuss of our daughters who loved him! The room was compact but perfect for a 2 night stay. Bathroom was spotless. Breakfast the next day was good with several cold choices, the standard hot options - all of which were replenished during breakfast hours. All staff were very warm and welcoming- we would stay again. Yes the room could have been bigger but it was a great excuse to all jump into bed in our pjs at the end of a long couple of days! Rates were reasonable too.
Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were really clean. Staff were exceptional. Shower had a powerfull flow and appropriate temperature control. 2 small points, please upgrade the quality of toilet paper even if its a £1 or £2 extra per night. Secondly the mastic and the mesh on the drain in our room is getting tired and should be redone soon
Stayed 2 nights in Oct 2025

4/10 Poor

Alex

Traveled with family
Liked: Staff & service
Will not stay there again
Stayed 1 night in Oct 2025

10/10 Excellent

trudi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and so helpful. Room was good breakfast was soo good. Lots of choice
Stayed 2 nights in Oct 2025

10/10 Excellent

Audra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breakfeast was fresh and well stocked,the bedroom was very clean.staff were execellent lovey stay thank you we will be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Breakfast lovely fresh and warm staff pleasant and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A bit out of town but easy parking and a standard Holiday Inn experience.
Stayed 1 night in Oct 2025

6/10 Okay

Dan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The staff and facilities were amazing, I think it might just have been a bad room but it had a really bad smell of urine in the bathroom and made the room feel dirty
Stayed 1 night in Oct 2025

8/10 Good

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff were amazing. Room was very small. Had free parking.
Stayed 5 nights in Oct 2025

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money Includes breakfast which is very good Staff helpful and very good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast had a choice of hot cereal and pastries. But limited but for the price was ok. Staff were friendly and athough just off a busy road hotel was tucked away. Toby cavery bext door so wasy to get a evening meal
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
receptionist was excellent, friendly, polite and helpful. The rest of the staff i didnt see much but helpfull and pleasant. Room was excellent, shower could have been hotter but just warm enough. Breakfast as usual not hot enough
Stayed 1 night in Oct 2025

10/10 Excellent

Carl

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Stayed 3 nights in Sep 2025

8/10 Good

Donna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good breakfast choices excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good and staff attentive. This felt like a new hotel, with a very good standard of furniture & fittings. The shower was excellent. The hotel has plenty of parking but is some way out of town, and thus very quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jane

Exceptionally clean, comfortable, and great value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went above and beyond The breakfast was good. And will definitely stay again
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
The room was very clean, clean bedding as well. A top up of beverages for the second day would have been nice. We did have an issue with noisy guests at 0045 hours, who were laughing loudly down stairs outside the entrance however, that is not a dig at the hotel just an observation of bad manners from the guests! Overall though. A nice stay.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Nothing fancy but in good nick and friendly staff. Very happy without stay
Stayed 2 nights in Sep 2025

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, great shower. Friendly staff.
Stayed 1 night in Sep 2025