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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby sitting area
Lobby
Exterior
Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets
British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
53 Piccadilly, York, England, YO1 9PL
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • York Minster
    ‪13 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1005)
The price is $83
per night
$100 total
includes taxes & fees
Apr 27 - Apr 28
Hampton by Hilton York Piccadilly

About this property

Holiday Inn York City Centre by IHG

4-star hotel in City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area.

Holiday Inn York City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Languages

Bulgarian, English, French, German, Hindi, Hungarian, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 1005 reviews
Rating 8 - Good. 378 out of 1005 reviews
Rating 6 - Okay. 138 out of 1005 reviews
Rating 4 - Poor. 60 out of 1005 reviews
Rating 2 - Terrible. 42 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Team was very helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Djafar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York
Well positioned very central easy access to York City centre
Stayed 1 night in Jan 2025

4/10 Poor

Claire

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing stay
Very disappointing stay. I will start with the good points, unfortunately there aren’t many. Location is good, just a short walk into York. The reception area is modern and clean. Breakfast was ok but cold. Now to the bad points. If you are considering dinner at this hotel… don’t! it was appalling, food cold, tasteless and inedible after waiting over an hour to eat. There is no restaurant and you are expected to eat in the lobby in completely inappropriate seating in the cold. Service was poor had to ask twice for drinks. Check in was mediocre although the staff are polite, they don’t seem experienced or able to offer anything other than handing over room keys. Rooms are tiny if you have booked the family room. Which is double bed plus sofa bed. However, when sofa bed pulled out there was no room to walk around any of the beds, instead having to get in from the end and not side on. Room was not clean, dirty loo and waste left under bed. No bath towels left in room only hand towels. Poor experience overall.
Stayed 1 night in Jan 2025

10/10 Excellent

ESTHER-MARAIM, YORK

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, not worth the cost though.
Upon checking in the language barrier was very evident, however the receptionist was very pleasant. We were on the 5th floor with no working lift and heavy bags. This was less than ideal and we were not offered a room closer to the ground floor, we were just expected to walk up many flights of stairs with heavy bags. It was very cold and upon turning the electric radiators on and aircon, the room filled with an overpowering smell of plburnjng dust, which triggered my asthma which meant no sleep for me, just fighting for breath all night. There was a screaming baby next door and this aided our discovery on how incredibly thin the walls are. Honestly it was not worth the money we paid for the night, but the staff were nice people and location very convenient, also no onsite parking, instead a tiny pay and display public car park which took over an hour to get a parking spot in. Not suitable for disabled, or people who cant walk very well, particulary in winter months when its daro so early and can be icy underfoot.
Stayed 1 night in Nov 2024

10/10 Excellent

Wa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Thanks.
Stayed 1 night in Dec 2024

6/10 Okay

Victoria

Traveled with family
We stayed on the first floor of the Holiday Inn and our window overlooked the large air conditioning units outside which made the room very noisy. The hotel offered to move us to a different room for the second night but the first night we found it very noisy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Stayed 1 night in Dec 2024

4/10 Poor

Mike

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were first class. We were traveling with a 5 year old & the staff took care of everything we needed.
Stayed 1 night in Dec 2024

4/10 Poor

Ryan

Disliked: Property conditions & facilities
Someone was hungry
Holes in towels, holes in bedding.
Stayed 1 night in Dec 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, room comfort
A night in York
Absolutely great. Staff friendly and helpful Room and bed great Breakfast good
Stayed 1 night in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was good although getting served at the bar was a bit awful at times, staff were great even when dealing with difficult customers
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Traveled with group
Liked: Cleanliness, staff & service
York hotel
We had a lovely stay at the hotel in York unfortunately one of our party left something behind in the bedroom , it was a present from Lush for her granddaughter and the hotel have been less than helpful in trying to get the items back to her .
Stayed 2 nights in Nov 2024

10/10 Excellent

Del

Traveled with group
Liked: Property conditions & facilities
Friendly staff. would recommend cheaper breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Peter Woodmass

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Pauline

Stayed 2 nights in Nov 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay near to good places to visit in York
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

HELEN

Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything staff, room, friendly. The only thing that spoilt is me & my sister had a meal and it was appalling… it was cold and definitely not worth the money.. the manager did apologise & offered us free desserts or drinks. Breakfast was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 3 nights in Nov 2024