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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

British cuisine
Lobby
Lobby sitting area
Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk
$100
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Place, York Minster
    ‪12 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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  • Free WiFi
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About this property

Holiday Inn York City Centre by IHG

4-star hotel in City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area.

Holiday Inn York City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Reviews

Holiday Inn York City Centre by IHG Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 398 out of 1010 reviews
Rating 8 - Good. 365 out of 1010 reviews
Rating 6 - Okay. 142 out of 1010 reviews
Rating 4 - Poor. 61 out of 1010 reviews
Rating 2 - Terrible. 44 out of 1010 reviews

Reviews

10/10 Excellent

Morag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable accommodation. Very pleasant receptionists, extremely helpful with any queries. Good location. Would stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and the breakfast was of good quality. Staff were overall friendly and efficient but the staff member was going to charge me for two breakfasts. I had to point out to him that I only had one breakfast.
Stayed 3 nights in Jul 2025

8/10 Good

Lyneatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great rooms

Rooms were excellent. Had all the amenities necessary for a short stay and is well located for the centre of York's attractions. Only negative was the smell of breakfast being cooked, especially as our room was on the top (5th) floor.
Stayed 2 nights in Aug 2025

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good and in a central hotel. Rooms were a bit noisy as you could hear people in the corridors and other rooms.
Stayed 1 night in Jul 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy walking to sites. Rm for 4 had a pull out couch rather than second bed.
Stayed 1 night in Jul 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! We loved our room and the amenities in it. We also loved how close the hotel was to the city center and we were able to walk everywhere. We look forward to staying again in the future!
Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Traveled with group
Disliked: Cleanliness, room comfort

Disappointing stay

Quick and helpful staff greeted us on arrival. Got to our room and we noticed that there was a strong BO like smell the bathroom. On investigation we could see that the bottom of the shower curtain was mouldy. We informed the staff on the desk and they told us that they would sent up someone from house keeping. Nobody came to our room. We ended up taking the shower curtain down and leaving in the corridor outside our room. The smell reduced slightly but still persisted so we thought that the smell was coming from the drains…… Oh, and the bed was not suitable for two average size adults unless you like playing sardines
Stayed 2 nights in Jul 2025

10/10 Excellent

Edson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Teresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Comfortable enough, but our bathroom had a pretty severe leakage problem coming from beneath the (fully enclosed) cabinet. It looked as if they tried to repair it, but that was unsuccessful. Since the hotel was very full, we decided not to ask for a different room. Instead we threw a towel over the puddle, and carried on with our visit to lovely York!
Stayed 4 nights in Jun 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness, property conditions & facilities
Understaffed hotel. We arrive
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Petrina

Stayed 1 night in Jun 2025

2/10 Terrible

Campbell

Traveled with family
Disliked: Staff & service
Dreadful visit paid £500 for a room that would normally cost £110 per night. This was because the York University day had pushed up rates - that’s ok it’s commerce. I don’t think the staff got the message because they certainly delivered nothing more for the extra charge. They shut the bar at 10 and turned off the lights. The provided only 3 towels for a party of 4. They delivered the extra towel an hour later than they said. They forgot to service our room meaning we had zero towels. They advertised parking as a hotel amenity there is no parking. The local public car park was full. There was no liquid soap in the bathroom dispenser. Even at £110 you would expect them to get the basics right for £500 they need to do so so much better. As a result of this weekend we will be visiting York much more often but I will not be returning to this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
The staff were all excellent. Very friendly and helpful. The property is a little older than most Holiday Inns I've been to but very comfortable. Breakfast was good. I was disappointed that catering in the evening was very limited - my own fault for not checking when booking. Plenty of eating options close by
Stayed 3 nights in Jun 2025

2/10 Terrible

Sion

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was below par and not worth the amount they charge. Rooms are basic and not very well equipped. Aircon didn't work, no soundproofing between rooms and very noisy.
Stayed 1 night in Apr 2025

10/10 Excellent

Amelia

Stayed 1 night in May 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Loved the location and value for money. Breakfast was awesome. Only complaint was that the sofa bed Matress was beyond uncomfortable!
Stayed 1 night in May 2025

10/10 Excellent

Maria Deni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room with easy access to transportation and tourist attactions
Stayed 1 night in Jun 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Staff & service, amenities, property conditions & facilities
Would stay again near to the centre and walkable
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharron

Stayed 1 night in Jun 2025

6/10 Okay

Kully Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location, staff were excellent, bathroom was slightly tired looking but fully functioning, the family room we had was great with a king bed and a double pull out bed which was perfect for the kids, close to all the sights, would recommend and book again
Stayed 1 night in May 2025