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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby sitting area
Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets
British cuisine
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
53 Piccadilly, York, England, YO1 9PL
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Desk, free cribs/infant beds, free WiFi, bed sheets

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds

Desk, free cribs/infant beds, free WiFi, bed sheets

Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1040)
$206 nightly
The price was $243
The price is $206 total
includes taxes & fees
Hampton by Hilton York Piccadilly

About this property

Holiday Inn York City Centre by IHG

4-star hotel in City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area.

Holiday Inn York City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 391 out of 1003 reviews
Rating 8 - Good. 371 out of 1003 reviews
Rating 6 - Okay. 138 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 1 night in Feb 2025

8/10 Good

Paula

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this was a good hotel I would check others out in the area before booking again.
Stayed 1 night in Feb 2025

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

maggie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional & convenient for Barbican - comfy bed & inexpensive so did the job
Stayed 1 night in Feb 2025

8/10 Good

Fiona

Traveled with family
Liked: Staff & service
Reasonable standard but common ares are a little tired and could do with some TLC. Staff were very helpful. We did not eat in hotel but plenty of choice of places to eat close by. Dick Turpin’s grave is behind the hotel.
Stayed 1 night in Feb 2025

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

CRAIG

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Poor choice of food and very small bar area, had to order food in
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Liked: Cleanliness
When I first got into the room (107) I noticed a loud whirring noise outside. On investigation it was coming from a bank of fans directly below the window. I went to reception at around 19:45 to ask of we could be moved, and was told no as there were no other rooms available. The gentleman on reception said it wouldn't be a problem as the fan is an extract fan for the kitchen a d would go off atbaround 21:15. The fans didn't go off and were operating all noghtband into the morning. and ate still.on now. I and my family have hardly slept as a result of the noise.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Easy with no fuss efficient.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service
Mixture of experience. Staff were efficient and friendly. The hotel was clean and had a fairly nice lounge area. The downfall of our stay was the fairly cold temperature in the room caused by a draught coming through the window. This also let in noise and we frequently heard the less sober individuals leaving the Weatherspoons opposite. We felt the room was quite small as we used the sofa bed which meant the two beds took up almost all of the space in the room.
Stayed 3 nights in Feb 2025

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York

Good location to get to all parts of the city to visit places of interest, shopping and food and drink options. Hotel clean and comfortable, staff friendly. Breakfast option was expensive so eat out at a cheaper establishment nearby.
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Stayed 1 night in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family stay

Hotel was fine, and room comfortable. Options for breakfast were limited.
Stayed 2 nights in Feb 2025

6/10 Okay

Jill

Traveled with group
Liked: Staff & service

One cold & noisy night!

We stayed in a twin room No 105.. on Friday 7th Feb for one night.. had it been more nights i would need to move rooms..due to noise, draft and cold.. First impressions was ok, but cleanliness / deep cleaning was poor / lacking.. skirting boards were dirty, orange juice spilled down wall from previous guest.. bathroom needs a lick of paint etc.. The beds are very bouncy and soft, not very comfy for me. The one heater in the room was ok but as the inadequate windows let a really bad draft/cold in it really could not warm the toom well.. secondary glazing is required!! And this would help the horrendous noise from the multitude of air con unit fans sat outside the window... They dont stop running so offer a horrible humming noise All Night! We tried to block out the noise and cold draft from the window with the heavy curtains but didnt help.. We didnt do breakfast, as wanted to eat out, so room cost £99 for a cold & noisy night.. advised reception of its problems on check out.. their reply was we will log it!! My advice to the hotel us, if a room receives a complaint a manager should go sleep in it for one night and test it out!! We wont return.. sorry! (Wont let me add photos)
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything as expected

😊
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
The room was in a good location but was way too small for a family. It was the only room suggested for a family but it was really small.
Stayed 2 nights in Dec 2024

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small and the pillows we had were lumpy. The staff were amazing and the breakfast was really good! Walking distance to town center. Back of hotel looks out to Dock Turpin’s grave which was a loud late night hang out for people drinking - lots of litter.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jill

Traveled with family
Liked: Cleanliness

Standard hotel, horrific noise from outside units

Typical Holiday Inn with a great location, but unfortunately, my experience was marred by the noise. I booked three rooms, all next to each other, with room 108 being in the middle. The issue was that the air conditioning units outside our windows were incredibly loud—impossible to sleep through. I raised the issue with the hotel, and they were helpful in moving us, but the only available option was a room on the 5th floor directly above the original rooms. The noise was still noticeable, though slightly better. The hotel provided earplugs, but they didn’t help much. The staff were excellent and accommodating, but I strongly recommend checking whether your room is near the air conditioning units before booking. If you’re offered a room near them, ask to be moved immediately.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheelchair user.

Lovely hotel, really easy check in. I’m a wheelchair user the lift is a little tight for a larger wheelchair and another person but doable, just. They didn’t have a wheelchair accessible room for 3. But the room we stayed in was large and I was able to get in with my chair. The bathroom wasn’t big enough to get my chair in . The hotel was clean, smells lovely, room was clean apart from mould on the nets.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Team was very helpful
Stayed 1 night in Jan 2025