Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Reception
Exterior
Exterior
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • Shambles
    ‪6 min walk‬
  • York City Walls
    ‪7 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪69 min drive‬

Room options

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Indigo York by IHG

4-star hotel in City Centre
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours).

Hotel Indigo York by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 827 out of 1182 reviews
Rating 8 - Good. 265 out of 1182 reviews
Rating 6 - Okay. 56 out of 1182 reviews
Rating 4 - Poor. 19 out of 1182 reviews
Rating 2 - Terrible. 15 out of 1182 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very average. Expected more from a hotel Indigo. Also, no points added to account after staff told me they'd add them.
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in York
We had a really lovely stay. Very nice hotel and staff. Conveniently located in the old town. Close enough to walk to all the main city attractions.
Stayed 1 night in Jan 2025

8/10 Good

Shaun

Stayed 1 night in Jan 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very lovely staff. Very good location for restaurants and an easy walk to the centre. Lovely breakfast. Very relaxing. Will definitely be back. Thank you.x
Stayed 1 night in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and location, only fault I could find was the noise from the aircon units. I would opick a room on the outer side of the building if i was to stop again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with partner
Very nice and friendly staff very nice room and breakfast
Stayed 2 nights in Dec 2024

2/10 Terrible

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Just so much wrong with this room
Given a room over restaurant fans, very noisy. Complained & assures they would stop. They didn't. Plumbing fugal night. I expect better from this hotel, as stayed with them all over the country & this stay was terrible
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, really good hotel, will definitely go back..no issues at all
Stayed 2 nights in Dec 2024

10/10 Excellent

Clare

Stayed 1 night in Dec 2024

10/10 Excellent

Kylie

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay central good staff and breakfast room was good too
Stayed 2 nights in Dec 2024

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was one of the nicest hotels we've ever stayed in! Several friends have requested details of the hotel, we have praised it that much! We found the staff very friendly. The hotel itself has a warm and cosy feel and the decorations make it extremely relaxing. Our room was decorated beautifully and exactly to our taste. There was lots of restaurants on the way from the hotel to the shambles. We thoroughly enjoyed our stay and can't wait to return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

10/10 Excellent

Robbie

Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room, excellent breakfast and excellent position for exploring the city
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly and helpful staff food could but wa a bit cold Bed was a bit too hard for my liking Tea tasted funny not sure if was the water ?? But otherwise very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Amy

Stayed 1 night in Dec 2024

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for location and excellent standards.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the markets for Christmas shopping .
Stayed 2 nights in Dec 2024