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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Egyptian cotton sheets, premium bedding, in-room safe
Bar (on property)
Point of interest
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
88-96 Walmgate, York, England, YO1 9TL
  • Shambles
    ‪6 min walk‬
  • York City Walls
    ‪7 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower) | Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed (Bath and Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, in-room safe

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1027)
$147 nightly
The price was $173
The price is $147 total
includes taxes & fees
Hampton by Hilton York Piccadilly

About this property

Hotel Indigo York by IHG

4-star hotel in City Centre
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours).

Hotel Indigo York by IHG is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 832 out of 1196 reviews
Rating 8 - Good. 272 out of 1196 reviews
Rating 6 - Okay. 58 out of 1196 reviews
Rating 4 - Poor. 18 out of 1196 reviews
Rating 2 - Terrible. 16 out of 1196 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Our overnight stay was great, couldn't fault the environment, even smelt amazing! Breakfast was plentiful and had vegan options without even asking which was great. We did have some noisy neighbouring guests who had obviously been sampling the York nightlife but nothing that couldn't be fixed with a pair of earplugs!
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities

Cutting costs and no longer premium

Been staying at Hotel Indigo York for a few years. Last time we had issues with unhelpful receptionist, not enough staff at breakfast and a £50 security charge (not a hold) to our CC that took too long to be refunded. This time our the £50 was not taken as a charge and was a security hold. Glad they took notice of the issue raised by a number of customers. Unfortunately, there were still not enough staff to serve breakfast and look after customers as well as expected. The staff who were working did their best though. There was a time when the Hotel Indigo was a premium stay and worth the extra cost, compared to other local hotels. Unfortunately, cost cutting is evident and it impacts on the guest experience. We booked a premium room for 2 nights for people. 1 bag of crisps & 1 pack of 2 biscuits & 2 very small cartons of cheap water. Previously, there was enough for 2 people and the fridge had a small chocolate bar, bottles of water and soft drinks that were replenished during the stay. A very pleasant receptionist was asked about this as I had wondered if a single traveller got one biscuit and half a bag of crisps? She apologised and said that she would ensure it was addressed whilst we were out during the day. Unfortunately, we came back to exactly the same allocation. Not a big deal but little things mean a lot!! Its likely we will look at other hotels in the area as Hotel Indigo York appears no longer worth the extra cost and no longer feels premium.
Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Traveled with partner
All round good service and stay. Very handy for the city
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaretha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was excellent from the moment of arrival - friendly helpful staff throughout Will return for sure!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent stay. Everywhere was so clean. The breakfast was lovely and food cooked to order as well as a buffet continental.
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for when your feeling down

I came away for a few days alone after a breakup this was our favourite place so very difficult. I was made to feel welcome the second I entered the building till the second I left. Thank you
Stayed 3 nights in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay here although the noise factor of doors slamming was a problem. I believe this was due to guests and cleaning staff. Generally staff were very helpful and nothing seemed too much trouble.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very comfortable and clean. The staff at the hotel were all very friendly and helpful. The hotel is conveniently situated only a few minutes walk from the city centre. I will definitely be staying here again on my next trip to York.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel, poor nights sleep

While a nice hotel in terms of decor and style, unfortunately the shower came on several times randomly thought the night, bed and pillows uncomfortable and sounds of outdoor corridor loud. Nice facilities and lovely staff, but poor nights sleep.
Stayed 1 night in Feb 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel but not really 4 star. Staff were excellent, location is great and overall satisfaction was high. Would have no hesitation to recommend this hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Harinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Walkable to all the sites and plenty of food options. Hotel was lovely and rooms decent size and clean. Staff were friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel good location
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Marlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Phil

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price in York

Positives: Friendly check-in and staff. Clean good-size room. Good price for York. Hotel seems in good condition. Neutral: Mistake made at check-in which would have charged me twice for the room had I not checked. It was sorted out quickly when pointed out. Negative: Breakfast had a good selection but coffee is from an automatic machine and not good. Both had Eggs Benedict which wasn't great.
Stayed 1 night in Jan 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Beautiful, spacious bedroom and a fantastic bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025