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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
Reception
Restaurant
Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing
Banquet hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • Jorvik Viking Centre
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(94 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, soundproofing

FAMILY SUITE

9.2 out of 10
Wonderful
(5 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, soundproofing

Suite

7.0 out of 10
Good
(2 reviews)
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | 1 bedroom, in-room safe, desk, soundproofing

Club Room

9.2 out of 10
Wonderful
(26 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, soundproofing

Club Deluxe

9.2 out of 10
Wonderful
(22 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | 1 bedroom, in-room safe, desk, soundproofing

Club Twin Room

9.2 out of 10
Wonderful
(11 reviews)
  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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  • Pet friendly
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4.3 out of 5, Excellent, (1448)
$347 nightly
The price was $385
The price is $347 total
includes taxes & fees
The Milner York

About this property

Malmaison York

4-star hotel in Bishophill
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison York is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Chez Mal Brasserie - Onsite restaurant.
Sora Sky Bar - Onsite sushi bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 767 out of 1325 reviews
Rating 8 - Good. 346 out of 1325 reviews
Rating 6 - Okay. 130 out of 1325 reviews
Rating 4 - Poor. 56 out of 1325 reviews
Rating 2 - Terrible. 26 out of 1325 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff and breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.
Stayed 1 night in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and very comfortable room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location—it’s a ten minute walk to the Shambles. Love the aesthetic of Malmaison—arty, modern, chic, yet comfortable. Amazing service and food in the grill, too.
Stayed 1 night in Apr 2025

6/10 Okay

June

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - perfect location & beautiful hotel
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally fine

Great location, 5 minutes walk from station and same from town centre. Hotel fine, room nice enough, breakfasts really good. Only issue was we'd booked for dinner in Sky Bar, but due to them being busy we were given a drinks table - Seats very low, made eating a meal awkward. Sky Bar service also slow (about 20 minutes before they took our drinks order) but as I said they were busy...
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 3 nights in Apr 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

A lovely stay at Malmaison in York! The bed was incredibly comfy and the whole experience was very relaxing :) thank you for the lovely hospitality.
Stayed 1 night in Mar 2025

8/10 Good

Stephen G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Stayed 1 night in Mar 2025

4/10 Poor

Suckvir

Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

4/10 Poor

Natalie

Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room with helpful staff Excellent breakfast
Stayed 1 night in Mar 2025

8/10 Good

Davin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice room, quite small but well designed. Air conditioning was terrible, it was so hit with no opening windows. 19,c was the lowest temperature it allowed
Stayed 2 nights in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025