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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board
Bar (on property)
Aerial view
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Minster
    ‪6 min walk‬
  • York City Walls
    ‪8 min walk‬
  • Shambles
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, soundproofing, iron/ironing board

FAMILY SUITE

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Milner York formerly the Principal York

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.3 out of 5, Excellent, (1341)
The price is $160
per night
$192 total
includes taxes & fees
Apr 7 - Apr 8
The Milner York formerly the Principal York

About this property

Malmaison York

4-star hotel in Bishophill
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison York is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Malmaison York has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 25 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 25 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 816 out of 1408 reviews
Rating 8 - Good. 358 out of 1408 reviews
Rating 6 - Okay. 151 out of 1408 reviews
Rating 4 - Poor. 58 out of 1408 reviews
Rating 2 - Terrible. 25 out of 1408 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 1 night in Oct 2024

10/10 Excellent

william

Stayed 1 night in Dec 2024

2/10 Terrible

mark

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were great when we arrived,keeping our luggage until our room was ready allowing us to go and enjoy the Christmas market. We returned around 6pm to collect our room key and luggage
Stayed 1 night in Dec 2024

8/10 Good

Louize

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Dean

Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yasaman

Stayed 4 nights in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great 3 night break in york
Very good hotel very central near the train station and pubs and restaurants we will use the hotel again the next time we are visiting the city
Stayed 3 nights in Nov 2024

8/10 Good

Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lesley

Traveled with family
Disliked: Cleanliness, amenities
Wanted a credit card to charge for damage after we left, yet doesn't check the room with you before you go. Average room with silverfish in the bathroom :-(. Poor value for money without the pest infestation that no refund was offered for.
Stayed 1 night in Dec 2024

4/10 Poor

Peter, Winchester

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired room with faulty fittings. Disappointing for a £200 / night hotel
Stayed 1 night in Dec 2024

8/10 Good

jon

Stayed 1 night in Nov 2024

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angela, Benton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Keith, PETERBOROUGH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have been nice to have bottles of water in the room air-con didn't work properly heated towel rail in bathroom want on would have been nice to have hooks on back bathroom door as little space to put anything
Stayed 1 night in Nov 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Frances

Stayed 2 nights in Nov 2024