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Malmaison York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison York

Rooftop terrace
Reception
Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board
Aerial view
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available

Explore the area

Map
2 ROUGIER STREET, York, England, YO90 1UU
  • York Theatre Royal
    ‪5 min walk‬
  • York Minster
    ‪6 min walk‬
  • York Grand Opera House
    ‪8 min walk‬
  • Harrogate (HRT-RAF Linton-on-Ouse)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for FAMILY SUITE

FAMILY SUITE | In-room safe, desk, soundproofing, iron/ironing board

FAMILY SUITE

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Milner York formerly the Principal York

Pool
Hot Tub
Pet friendly
Free WiFi
4.2 out of 5, Very Good, (1275)
The price is $171
per night
$205 total
includes taxes & fees
Feb 5 - Feb 6
The Milner York formerly the Principal York

About this property

Malmaison York

4-star hotel in Bishophill
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Malmaison York is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Malmaison York has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 25 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 25 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 805 out of 1387 reviews" "
Rating 8 - Good. 351 out of 1387 reviews" "
Rating 6 - Okay. 149 out of 1387 reviews" "
Rating 4 - Poor. 57 out of 1387 reviews" "
Rating 2 - Terrible. 25 out of 1387 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, and really enjoyed our stay there with our dog.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities
The bed was very comfortable. The breakfast had good selection. The lighting in the bedroom was terrible. Very dark. Made it difficult to put makeup on and do hair. Bar service was very poor, very expensive and service charge made when we had collected our drinks from the bar. At breakfast the table was not cleared of used plates leading to clutter and so we moved them ourselves. Not the standard of service we expected.
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel. Unfortunately we could not get drinks in the Sky club because the space was taken up by a wedding
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

10/10 Excellent

Callum

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in York,
Stayed 2 nights in Oct 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Family
The family and I have no complaints, the suite was very spacious, well equipped and clean. All necessities were present. I’ve enjoyed the breakfast as it has everything you need, This was more than adequate.
Stayed 2 nights in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的房間
房間大，現代感，值得來住。
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and facilities were great
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday night away
Great hotel. Great location. Room was excellent.
Stayed 1 night in Oct 2024

6/10 Okay

Alix

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room. Good location by the river. Rooftop bar is well worth a visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Snigdho Sundar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. 7 min walk from the train station. Lot of restaurants nearby. Comfortable rooms, friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

Jen

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, wrong wall paper choice in toilet.
Great location, lovely room and hotel however the toilet was grim in the room. It had textured wall paper and you could see all splash marks on the wall paper when the light was on. It was quite gross really. All around the toilet and on the walls. It felt like a germ fest in there. Wipeable surface would be much better.
Stayed 1 night in Sep 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyable stay - staff were excellent throughout, only downside was I’d booked for the rooftop terrace, but when we got up the sides had been drawn down and we were not allowed to have our drinks outside - the reason given was that it was too cold, but we’d have been fine outside for the time we were staying so not sure whether that was just a bit of a premature closure.
Stayed 2 nights in Sep 2024