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Novotel York Centre

4.0 star property

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Photo gallery for Novotel York Centre

Exterior
Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Porch
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York Barbican
    ‪4 min walk‬
  • Clifford's Tower
    ‪7 min walk‬
  • York Castle Museum
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Double Room, 1 Queen Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel York Centre

4-star hotel in Fishergate
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Novotel York Centre features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include conference space. This York hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Novotel York Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1004 reviews
Rating 8 - Good. 309 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t recall booking an accessible room. Because of the adapted accessibility the shower wasn’t great. Wouldn’t have been perfect if not mobile but would have preferred a better shower that would have been in a room that wasn’t adapted for accessibility.
Stayed 1 night in Nov 2024

6/10 Okay

helen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Average stay
Nice hotel, however the receptionist level of customer service weren’t great. Talked at you at check in, with no smiles, when entering or leaving the building they don’t look up to avoid welcoming you. Our room was only made up for 2 not 3 so we had to request an extra bed, however the rest of the amenities in the room only catered for 2 - ie 2 coffee cups. When leaving the access code provided didn’t work so we had to go back and park car, walk back to the hotel and get a new code and walk back in the ice. I just felt the staff could make an extra effort
Stayed 1 night in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Too noisy at night
Lovely room, great breakfast but there is a background noise that you don’t hear during the day that is so loud during the night, couldn’t work out where it was coming from. Putting in ear phones didn’t drown it out until I put some music on.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
York break
Perfect location, lovely friendly reception, hotel modern and welcoming great value for money will use again
Stayed 1 night in Nov 2024

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, parking, comfortable bed.
Stayed 1 night in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within walking distance to the town centre.
Stayed 1 night in Nov 2024

8/10 Good

Apryll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with family and small children
Great base for a trip to York. Really close to Barbican theatre (venue for our trip). Spent the day after in York, could leave the car in the car park all day!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay here of many to follow
First time stay at a Novotel. If they are all as good as this one then I will be using this brand much more frequently. The staff were polite friendly and helpful, the foyer is large and well presented. I stay away at least 30 times a year and there are some things I always look for in a hotel obviously cleanliness is at the top, a decent size room with usb connection ports is good. The TV in this room was a good size, but I often prefer to use a tablet. Wifi was certainly quick enough for my small needs. I was not gaming. The bed linen was decent and the bed was an excellent foam mattress, the pillows were only OK. Another thing I think all hotels should fit are soft close toilet seats as there is nothing more annoying than one slamming down next door at stupid o' clock in the morning. Soft close seats are fitted here. As for the hotels location to York centre for us it was perfect. A 15 minute stroll along the river into town. Parking was perfect too and £16 for 24 hours in York is reasonable. We will be using this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating my Husband’s 60th Birthday, and were given the lovely surprise of an upgrade plus a welcome treat in our room. It’s good to see the Hotel is continually improving the look of the Hotel by upgrading the flooring and extra new touches at breakfast. Big shout out to Rekah a staff member who is so welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. The hotel was just fabulous (especially for the money) and within perfect strolling distance to the Barbican. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, stayed here before fab location. Staff were friendly, polite & helpful. Room spotless. Food good. Would stay there again
Stayed 3 nights in Oct 2024

10/10 Excellent

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Room was very clean and a good size for 4 of us. Food was excellent and staff very friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

6/10 Okay

Abbie

Traveled with partner
Disliked: Cleanliness
Expensive and grubby. Tea splats all up the wall. Very tired room with damaged furniture.
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very nice clean hotel. Conveniently located for walking into city centre and excellent parking facilities for a good price, including plenty of EV chargers.
Stayed 1 night in Oct 2024