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Novotel York Centre

4.0 star property

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Photo gallery for Novotel York Centre

Relax in a stylish seating area with sofas, chairs, and tables, surrounded by decorative items and shelves holding a variety of products.
Relax by the rectangular pool with a clear view through large windows.
Relax and socialize in our outdoor patio area, featuring comfortable seating and dining spaces.
Relax in a stylish space with two single beds, a sofa, and a flat-screen TV.
Welcome to Novotel, featuring a modern architectural design with a brick and glass exterior.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • Jorvik Viking Centre
    ‪8 min walk‬
  • Shambles
    ‪9 min walk‬
  • York Minster
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(43 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Family Double Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(21 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, in-room safe, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

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  • Free WiFi
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The price was $186
The price is $158 total
includes taxes & fees
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About this property

Novotel York Centre

4-star hotel in Fishergate
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Novotel York Centre features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This eco-certified hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Novotel York Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1005 reviews
Rating 8 - Good. 299 out of 1005 reviews
Rating 6 - Okay. 116 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Man Chun

Stayed 2 nights in Apr 2025

10/10 Excellent

Jody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City stay

Really lovely city stay. Accommodation was easily accessible and comfy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simirun

Stayed 1 night in Apr 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience that exceeded all expectations for a long awaited break.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

John, Galashiels

Liked: Cleanliness, staff & service, property conditions & facilities
A decent location for central York, with car parking cost better than others.
Stayed 1 night in Apr 2025

10/10 Excellent

Teigan

Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Excellent hotel room number 229. Very modern. Gourmet restaurant - lovely food and could use our taste card. Superb location to walk the walls and for The Barbican. Small pool but only 2 of us so very relaxing. Check out noon but could park until end of the day.
Stayed 1 night in Apr 2025

4/10 Poor

Garry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor

Stayed for 1 night, we were given a disabled access room on the 1st floor, room was in poor condition although it was clean, when turning on the shower the water sprayed all over the floor, shower curtain did no go inside the bath, carpets stained, broken fixtures, cotton wipe stuck to the skirting board, we wont be returning, staff however were nice.
Stayed 1 night in Apr 2025

8/10 Good

Janet

Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Savitija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everyting very nice,hardly recomending.

Very friendly staff,very clean,excellent shower,very big-comfortable bed,very goo pllows,blanket super king size,very good hotel to stay,just too expensive parking,we arrived at 14o'clock,been accommodated 16.30o'clock,next day parking left at 12o'clock and been charged £17 for parking,I tink it's litlle bit too expensive,because you live in this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top draw

Hotel top draw,highly recommend Excellent position for all York attractions
Stayed 2 nights in Mar 2025

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Traveled with group
Liked: Staff & service, room comfort

Very small pool and stained carpets/chairs

I was very disappointed when I saw the pool - it's about 8m long; the photo makes it look a lot bigger. There are no showers in the changing room (other than a disabled toilet/shower) which means you have to get dry to return to your room to take a shower and wash your hair! Some of the chairs in the reception area were badly stained and the carpet in our bedroom was also stained. The breakfast was very good with a lot of choice and the staff were all really friendly. Reception was often only manned by one person so sometimes there was a queue but on the whole, it was OK. The location was good for walking into York city centre. Would I stay again? Probably not as I only chose the hotel for the pool which turned out to be a real disappointment.
Stayed 4 nights in Mar 2025

4/10 Poor

Patch

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A bit disappointing

The room we was given was room 111 which in my opinion was not a queen size bed as I had booked. And also on the booking I made it had said car parking was included but I was charged a further £17!! Wasn’t the best experience unfortunately
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Kerry

Disliked: Property conditions & facilities

Comfortable stay.

Comfortable stay for a night. The hotel could do with an update. Staff on reception and at the bar were friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Brier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access into York centre with a short walk.
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Roxy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with pleasant staff and great rooms and facilities. Would happily stay there again.
Stayed 1 night in Mar 2025