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Novotel York Centre

4.0 star property

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Photo gallery for Novotel York Centre

Exterior
Exterior
Daily buffet breakfast (GBP 18 per person)
Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$103
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪3 min walk‬
  • Place, Jorvik Viking Centre
    ‪8 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(52 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Double Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(22 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel York Centre

4-star hotel in Fishergate
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Novotel York Centre features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include conference space. This York hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Novotel York Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1004 reviews
Rating 8 - Good. 304 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was modern and clean. Food was delicious but bar a bit expensive.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
On check in there were 3 staff on the check in desk one was helping another customer one was playing on their phone and one was chatting. This ment checkin took longer than I could have. We confirmed that we had booked a twin room but when we got to the room it was a double (they corrected this via housekeeping). There was a toilet roll under the bed. And the booking for the swimming pool seemed strange as there were at time alot more people than there was supposed to be in it. The room was comfy and the brekfast was good. The staff were variable.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great spot near the river ouse and is an easy and quick walk in to town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Easy walk into centre 10 mins max, room spacious with great facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Lily

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Staff is well meaning / friendly, perhaps we were there on the wrong day but felt like everyone needed significant training. Rooms are pretty basic but clean
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and dog friendly!

Great location and dog friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Took our 10 year old granddaughter for her last visit before schools opened back .our room was large with a double sofa bed for her . The bar area was very nice. Breakfast was what we would expect and the food was nice and warm . It was raining on the Saturday night so we opted to stay in the hotel for our evening meal but have to say we were quite disappointed with the quality of the food. All the staff were really friendly and we would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Shajia

Stayed 2 nights in Sep 2025

8/10 Good

Inbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Had a good stay staff were friendly and pleasant food was good the only down side was that in the room everything was clean and comfortable except the bathroom which really needed sorted there was paint splashed on the door and skirting.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

The lobby of the hotel was great, everything is on one floor so handy if you're disabled. None of those tiny flights of stairs. Swimming pool was fantastic. There's a great kids play room in the lobby which is handy if you want a drink and the kids to entertain themselves. The room was modern and comfortable. My only complaint is that in terms of window the whole room just had one tiny window but a pretty minor complaint. The bathroom was clean and comfortable with good hot water pressure. I would definitely come back.
Stayed 2 nights in Aug 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location for a short visit to York the staff were friendly and efficent
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Staff & service, property conditions & facilities

Confortable stay

Confortable stay in a room set up with a pop up bed for my teenage daughter. Only recommendation is the room could do with a deep clean. Nice walk along the river to town. Parking on site is convenient and is open air (didn’t have to worry about having our van in the centre of town!). Would stay again.
Stayed 1 night in Sep 2025

4/10 Poor

Jayesh

Disliked: Cleanliness, property conditions & facilities

Not worth the money we paid.

Not a good stay, rooms was worn out with stains in the carpet, dust collection and a leaky air conditioning unit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Good city centre hotel - rooms are comfortable and the bar area is trendy. Avoid Race weekends!
Stayed 1 night in Aug 2025

6/10 Okay

matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very corporate; pool/sauna was good. Breakfast was poor and very expensive; staff were polite/helpful. Flaking paint on the ceiling of the breakfast area was disconcerting. Extortionate parking charge. Quite under-impressed given the £220 per night we paid for a very plain double room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olivia

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a lovely stay. Two quibbles: 1. Having to pay for parking at £17 per night when you're already paying £200+ for a room 2. The shape of the sinks in the room don't lend themselves to anything in them going down the plug hole e.g. spit, toothpaste and shaving detritus.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice for me and my partners 3 night stay, we especially loved breakfast
Stayed 3 nights in Aug 2025