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Novotel York Centre

4.0 star property

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Photo gallery for Novotel York Centre

Exterior
Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Bar (on property)
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York City Walls
    ‪8 min walk‬
  • Shambles
    ‪9 min walk‬
  • York Minster
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Double Room, 1 Queen Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1037)
$268 nightly
The price was $315
The price is $268 total
includes taxes & fees
Hampton by Hilton York Piccadilly

About this property

Novotel York Centre

4-star hotel in Fishergate
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Novotel York Centre features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include conference space. This York hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Novotel York Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient for walking into York centre. Also easy on site parking although that is chargeable as an extra.
Stayed 1 night in Feb 2025

6/10 Okay

Kelsey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel was clean but staff could do with a smile.

On arrival the hotel was very hectic and busy, this was due to children running riot which isn’t the hotels fault. However Mohammed on reception lacked customer service I got the feeling he didn’t want to be there, very unhelpful and rude. When we checked out no response from him or even a hello hope you enjoyed your stay what you would expect when checking out. Overall the hotel was nice but could do with investing in staff that enjoy their job and are approachable to their customers.
Stayed 1 night in Feb 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, great accommodation only a short walk to town fab
Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay no complaints from us
Stayed 5 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Expensive for what it is!

The family room was small and the extra beds were very basic and only really suitable for a child. We had 3 adults in our party so the sleeping arrangements were not ideal. The mirror's in the bedroom were also badly placed. The main double bed was very soft, not firm which is obviously a matter of preference. The check in time was 4.30pm and check out was 11.00 am. I thought that this was too late and too early respectively. We had to pay a further £30 to check in early, otherwise we barely had time to use the facilities. Needing to book the pool was an inconvenience as was the time being limited to 30 minutes.
Stayed 1 night in Feb 2025

6/10 Okay

Stewart, London

Traveled with family and small children
Liked: Staff & service
We were keen to book a hotel with a swimming pool so were willing to pay a bit more to do so. When we arrived, the receptionist asked us to choose a specific half-hour slot to use the pool, and also book a specific time to come down to breakfast. I recognise that they were busy but this felt a bit pressured for a relaxed family stay, a bit like staying at a theme park hotel. Bedrooms were clean but public areas were a bit shabby. Overall not a bad stay but would have expected a bit more at the price point.
Stayed 2 nights in Feb 2025

10/10 Excellent

ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

It was nice restaurant and check in staff very helpful and friendly especially the breakfast team.it was the school hols and the staff coped really well.
Stayed 4 nights in Feb 2025

4/10 Poor

L

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in topbof the range room .close to barbican
Stayed 1 night in Feb 2025

10/10 Excellent

colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Base to explore York

Good Location. Friendly staff Very clean. Good breakfast
Stayed 1 night in Feb 2025

8/10 Good

Cathrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Philip

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern great value hotel in walking distance from centre of York. Parking is excellent. You pay £17 you can leave car there before check in and the whole next day even after checking out. Great flexibility on parking. Only gripes were that check in took 15 to 20 minutes. Also the bed in the room was so hard that i struggled to sleep. Much prefer a premiere inn bed. Shame had these two things been different it would have been 10 / 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is York

Stayed in disabled room. Comfortable & well designed bathroom. Possibly could do with additional grab rails in shower. When the room heating was inadequate hotel promptly provided additional heater. Hotel close to York city centre with ample carparking on site (£17/day). Would use again.
Stayed 3 nights in Feb 2025

6/10 Okay

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Okay for a night away

Very nice hotel upon entering and the lobby, bar and restaurant space were excellent. We ate our evening meal in the hotel and the food was good quality but a bit pricey for what it was. There was a bit of confusion over the happy hour deal but the staff rectified it for us really quickly so no complaints there. The rooms were really nice and very clean, however, we didn't have the best sleep as the air conditioning in the room was so loud. At one point I got up as I thought one of the kids had left the tap running. We also had a pull out couch bed for our son and this wasn't the comfiest. Overall it was perfectly okay for a night away and we wouldn't be disappointed returning but, being honest, we'll probably look elsewhere next time we're in York.
Stayed 1 night in Feb 2025

8/10 Good

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice stay. The staff were welcoming, the foyer is really modern and it was nice to sit and have a drink. The rooms, had some small stains on the carpet and very thin duvets, but apart from that, they were roomy and comfortable. It did miss a bath though, which was needed after a long day walking. Breakfast was plentiful and had lots of options and was not overcrowded. I would definitely stay again on a return visit.
Stayed 1 night in Feb 2025

8/10 Good

Geoff

Traveled with partner
Lovely hotel. Good breakfast. Happy pleasant staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a good location. We stayed in the superior queen suite and unfortunately our room had an adjoining door to the room next to us. Our neighbours were having a gathering past midnight and you could here everyone taking and laughing as clear as day through the door. I asked reception if there was anything they could do and although they attempted to rectify by asking the guests to settle down. When the music went off, the conversation continued and still was too distracting to get shut eye. I had a long drive the next day so was disappointed to get less than an hour's sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

GEORGIOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 night stay, very comfortable rooms, easy walking distance from all points of interest and 5 minutes drive to outlet
Stayed 2 nights in Feb 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025