Radisson Hotel York

4.0 star property

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Miscellaneous
Front of property
Superior Room (Minster View) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
North Street, York, England, YO1 6JF
  • York Grand Opera House
    ‪5 min walk‬
  • York Dungeon
    ‪5 min walk‬
  • York City Walls
    ‪5 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Superior Room (Minster View)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room

  • 172 sq ft
  • Sleeps 4
  • 1 King Bed

Room, Multiple Bedrooms (Friends & Family)

  • 301 sq ft
  • Sleeps 6
  • 2 Twin Beds

Room (Cosy)

  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

Standard Room, River View

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Radisson Hotel York

4-star hotel in Bishophill
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Radisson Hotel York offers 200 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 3541 square feet (329 square meters) include a conference center. This eco-certified hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Radisson Hotel York has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
The Paddle Room - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Greek, Hindi, Lithuanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Paddle Room

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (3,541 square feet of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2015
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Park Inn Radisson Hotel York City Center
Park Inn Radisson York City Center
Park Inn Radisson York City Center Hotel

Radisson Hotel York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1009 reviews
Rating 8 - Good. 331 out of 1009 reviews
Rating 6 - Okay. 109 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 13 out of 1009 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice and in a good location for what we was doing.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the location and the view over the river and York from our room. Within easy walking distance of the centre with excellent cafes and restaurants nearby. Service attentive but unobtrusive. Lifts efficient with little waiting required - important since we were on the top floor. Would certainly choose it were we to0 return to stay in York..
Stayed 2 nights in Nov 2024

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service
Overlooking the river
Stayed 3 nights in Nov 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, staff so helpful. Lovely room and breakfast. Great location, highly recommend.
Stayed 2 nights in Nov 2024

6/10 Okay

PENNY

Liked: Room comfort
Disliked: Staff & service
Swearing at customers not acceptable
We didnt like being sworn at by egg man at breakfast when my husband asked for a 2nd egg.... Or the fact he threw the egg at my husband...wasnt asked if wed enjoyed our stay or if everuthi g was ok.. Decor poor and bathrolm sink chipped. Didnt appear a superior room, although lovely view
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robin

Traveled with group
Lovely hotel highly recommend
The room was a cozy room, small compact clean and compfy Breakfast was absolutely lovely, probably the best I’ve had for a long time xx
Stayed 1 night in Nov 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, friendly and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for getting to attractions, all within walking distance and close to the railway station. Rooms spacious and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

modupe

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cold
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, but arrived and they couldn't find my booking from Expedia which was a surprise. Room was nice but needs some touch ups, broken picture frame etc,
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness
Cold and disappointing
I booked a 2 night stay as I had always heard positive things about Radisson hotels Upon arrival, the outside did not look well kept but the lobby was clean. We were able to check in early and when we got to our room it was tidy and seemed to be looked after. We later found that the heat/aircon did not work and we raised this with reception who advised they would put the heat on and to give it half an hour. We noticed no difference and called reception, someone came to the room with an electric heater. The heater then set an alarm off and so I had to make a further call to reception. It was 11pm by this point and we were advised no one was available that could change our room but the alarm was turned off so the heater would be fine, unfortunately we were too worried to wake others by setting the alarm off again so slept without and the room was very cold. I went to reception the next morning but was advised the only rooms available were those beside the elevator which may be noisy so we stayed where we were but could anyone look into the heating problem. They said the heater is all that they could offer. After speaking with other guests, this seemed to be a common problem and others had to have heaters provided. The bathroom seemed to also have a stale water/sewage smell which came up when the toilet flushed or water was ran.
Stayed 2 nights in Nov 2024

10/10 Excellent

lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was just lovely
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night out in York downtown
Nice room with AC/heat pump. Excellent breakfast buffet. Extra 18£ parking garage nearby for 24h. Slightly pricey.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location but need better communication.
Good location for York City centre. Modern interiors, good choice of food available st breakfast. Communication in advance of stay could have been better. I had tried to contact the hotel in advance of arrival regarding car parking but never got a response. The telephone number gave an automated answer and said if the car park was full there was an NCP car park with discounted charges nearby. On the day of arrival we found the access to the hotel was blocked off due to road resurfacing, something that the hotel was aware of since they had notices in the hotel informing guests of the roadworks. If you aren’t familiar with driving in York there’s not many places you can pull up to redirect your Sat Nav in busy traffic. We finally found alternative NCP car park which we would have set as our destination if the hotel had bothered to let us know about the road closure. We did the advance check in online but still needed to queue up to get the room keys so it didn’t save anytime. We did get a parking ticket that was supposed to reduce the NCP car park fee from £25 to £18 but the automated barrier wouldn’t accept it so with cars queuing behind us we had no choice but pay the full fee. Overall a nice hotel apart from the car parking issues.
Stayed 1 night in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ciara

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception manger absolute lack of basic customer service skills, not able to deal with issues whatsoever. Family room is dusty and old, sofa bed mattress is slanted, unable to sleep, bathroom door unable to lock, air condition does not work, blocked shower drain! Absolutely mess! Additionally, toothbrush left over called multiple times, they don't even bother to check or call back, after almost a week waiting and callings, Hotel charged £15 for a toothbrush return, Honestly?!
Stayed 2 nights in Oct 2024