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The Milner York

4.0 star property

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Photo gallery for The Milner York

Exterior
Lobby
In-room safe, desk, iron/ironing board, free WiFi
City view from property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Explore the area

Map
Station Road, York, England, YO24 1AA
  • York Minster
    ‪10 min walk‬
  • Shambles
    ‪12 min walk‬
  • Jorvik Viking Centre
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

In-room safe, desk, iron/ironing board, free WiFi

Comfort Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Garden view

Standard Double Room, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Studio Suite, City View

In-room safe, desk, iron/ironing board, free WiFi

Signature Studio Suite, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Studio Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1384)
The price is $143
per night
$171 total
includes taxes & fees
May 22 - May 23
Malmaison York

About this property

The Milner York

Hotel in South Bank
This smoke-free hotel features an indoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a snack bar/deli, and a sauna are onsite.
The Milner York formerly the Principal York offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Milner York formerly the Principal York provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and meeting rooms. This Victorian hotel also offers a terrace, barbecue grills, and a garden. Parking is available onsite for a surcharge.

The Milner York formerly the Principal York is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Peachey's Bar & Grill - This restaurant specializes in British cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Swollen Gambler - This pub serves lunch, dinner, and light fare. Open daily.
The Garden Room - This lobby lounge serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Peachey's Bar & Grill
  • The Garden Room
  • The Swollen Gambler

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1870
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Suites are located in various parts of the hotel including the 4th and 5th floors which are only accessible by stairs.
The credit card used to book the reservation must be presented by the cardholder at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Uncovered self parking fee: GBP 20 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Royal York
Hotel York Royal
Royal Hotel York
Royal York
York Hotel Royal
York Royal
York Royal Hotel
Royal York Hotel Grand Victorian
Royal York Hotel York
Principal Hotel
Principal York
The Royal York Hotel
The Principal York
Principal York Hotel
Hotel Principal York York
York Principal York Hotel
Hotel Principal York
Principal York York
The Principal York
The Royal York Hotel
Principal Hotel
Principal

The Milner York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 746 out of 1365 reviews
Rating 8 - Good. 341 out of 1365 reviews
Rating 6 - Okay. 152 out of 1365 reviews
Rating 4 - Poor. 75 out of 1365 reviews
Rating 2 - Terrible. 51 out of 1365 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Peter, Winchester

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel is in a state of decline. No central heating in rooms, portable electric heaters throughout common areas! Food quality poor and declining with each visit. The rebrand from the Principal hasn’t masked the fundamental issues with this hotel. A real shame as it’s service quality used to match its appearance.
Stayed 1 night in Feb 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight date night stay

Stunning Hotel, great location by the train station, nice walk into town. Upgraded to suite, fantastic room - No hairdryer though, called down a few times and no answer from reception which was inconvenient for Mrs - But they full of apologies when we walked down to explain and sure enough hairdryer in room for when we got back to room later. Good bar, great service and nice atmosphere.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

Always stay here when in York. Normally visit once a year. Friendly staff rooms comfortable food good. We did eat dinner on the hotel which was very good. The only down side is the parking as very busy lucky we did always manage to find the last spot. Hotel handy to walk into York.
Stayed 2 nights in Nov 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

An ok stay

The hotel is very big, and some public rooms were quite chilly in the evening, including the restaurant; I had a superior king size room, the mattress was sprung and I could feel the springs; the service tray was very limited, with very cheap biscuits. The chilled water cans were very good. Breakfast was fairly good, but the pastries had run out by 9.15.
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort

Two night stay.

Quite a nice stay. Breakfast adequate but not exciting and staff helpful. Rooms clean. Heating a little noisy though- the fan stopping and starting woke us up on more than one occasion.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay at the Milner Hotel. Room lovely. Staff very helpful. Would recommend it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Traveled with partner
Really enjoyed our stay would definitely book again.
Stayed 1 night in Jan 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

A slightly disappointing stay

The experience started well with a warm welcome and a complimentary room upgrade. The room was a good size and had all the facilities that you would expect from a 4 star hotel. The internet in the room was poor, dropping out on the window side of the bed! The so called smart TV wasn’t very smart, as there was no apps and I was unable to connect my phone to it either. The sink was also slow running, which should have been picked up when the room was cleaned . At breakfast although it finished at 1030, fifteen minutes prior to this all juices tea and coffee were taken away, all parties around us were surprised and were going to have more drinks. I reported the issues on leaving the hotel, but the receptionist although saying sorry, didn’t note down any of the problems - so the next guest will have the same issues! What a shame as the building is stunning with lots of period features and just outside of the beautiful city of York.
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

charlotte

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Disliked: Room comfort

..

Staff very friendly and helpful...bad experience all night noisy air conditioning machine .plus listening to running water sounds all night ....
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Stayed 1 night in Jan 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Room had plenty of character- receptionist on check out was a great ambassador for the hotel - on site parking great and fees transparent-pay in hotel as opposed to ticket machine - would definitely go back to the Milner if we return to York
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Stayed 1 night in Jan 2025

10/10 Excellent

Caron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying at the Milner in York. The staff are so friendly and welcoming and the hotel is beautiful and exudes a calm and tranquil vibe. The superior twin room was spotless and very comfortable. Very large modern and bright bathroom and wide access rainfall shower. The lighting in the room was a bit dim for me but may suit others. Lovely pool which wasn’t busy. Good buffet breakfast which was leisurely and offered a wide variety of options. We requested a late checkout and as it was my birthday and courtesy of the hotel, I received a complimentary plate of delicious mini cakes which added to the special magic of this wonderful hotel. Staff go the extra mile and are happy to cater for any request. Ideally placed for walking around the stunning historic sites of York and jumping on the train home! Definitely recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Platform 3!

Loved the railway history and connection. Access straight to the platform is great. Lovely well maintain hotel was very nice. Staff were excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic period property that sits in a perfect location to both the city of York itself and conveniently by the train station.
Stayed 1 night in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milner visit

Disappointed that the main bar was not open for New Year’s Eve. Temporary bar in main reception area was inadequate.
Stayed 1 night in Dec 2024

10/10 Excellent

Darin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very period decor looked great
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury

Amazing property for the good price.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Excellent stay. Very nice staff. Very friendly.
Stayed 1 night in Jan 2025