A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area, and multilingual staff assistance are onsite.
Queens Hotel offers 78 accommodations with coffee/tea makers and complimentary toiletries. Smart televisions come with digital channels. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This York hotel also offers multilingual staff, a television in a common area, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Queens Hotel has designated areas for smoking.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Riverside Lounge - This brasserie specializes in British cuisine and serves breakfast and dinner.
Riverside Lounge - This bar specializes in British cuisine and serves light fare only. Open select days.
Languages
English
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Self parking on site (GBP 19 per night)
Limited onsite parking
Food and drink
Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 11.95 for adults and GBP 9 for children
A bar/lounge
A restaurant
Restaurants on site
Riverside Lounge
Riverside Lounge
Things to do
TV in common areas
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 11.95 for adults and GBP 9.00 for children
Self parking fee: GBP 19 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York
Queens Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 472 out of 1000 reviews
10 - Excellent
472
Rating 8 - Good. 390 out of 1000 reviews
8 - Good
390
Rating 6 - Okay. 103 out of 1000 reviews
6 - Okay
103
Rating 4 - Poor. 28 out of 1000 reviews
4 - Poor
28
Rating 2 - Terrible. 7 out of 1000 reviews
2 - Terrible
7
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Guy
Traveled with partner
Nov 11, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Whist the location was great, just a short walk across the bridge into the heart of town, there was a big problem with the wifi in the hotel. They new about this and there were messages around the hotel apologising but was forced to reley on hotspot from my mobile, Hope they get the fibre connection sorted soon. The room was nice, clean, and had a great view acroos the river to the city, the breakfast was good (except the coffee)
We have stayed here twice now. Excellent location lovely views over the river. Rooms lovely and clean and friendly welcoming staff.
Lovely breakfast with the best poached eggs!
The hotel is centrally located to the old city centre of York so you can walk to everything. The hotel also offers a secure car park. The rooms seem a little dated, lino flooring in our room is cracked and the dining room has no windows. Breakfast is OK, we have seen better. Overall, we would stay here again primarily because of the location.
A smaller hotel but had all of the amenities and the breakfasts were very good, as well as the one evening meal we had at the hotel. Location was great for us even though it was located on the opposite side of the river of many of the major tourist attractions. Staff was friendly and helpful.
Large room but terrible internet based TV, dirty tea mug in room, and massive webs around lighting in the main interior hallway.
I was surprised they only offer an open unattended area to store luggage that anyone could access in the lobby (they should mention the lack of secure storage in the booking details because it can make a difference when choosing where to stay).
Breakfast buffet was over-crowded You have to book a time to dine when you check in and many optimum times are already full.
Staff were polite but not friendly/welcoming. Convenient central location.
We found that far from being a twin-bed room, the one king bed plus one small single that skated about wasn't what we'd expected.
The bathroom has no sink-side space for toiletries, only one towel rail in an awkward place & no hooks or places to put clothing while showering.
Having paid ahead for b&b we weren't best pleased to be told that there was no space for us in the dining room when we needed to advance our time for rail-travel reasons. Luckily the dining room staff took pity on us & found us a table.
Our dinner on the first evening was a bit disappointing. Promising dishes arrived cold on cold plates & not much warmer when reheated. My friend's port in croute was too tough to chew. We went elsewhere next night.
We have been staying there for 3 nights. The hotel has an excellent position in the city i.e., very close to important monuments. Clean room with big ensuite bathroom. The only disadvantage was that a queen bed was a little smaller than we expected.