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Always good here, clean, friendly, close and easy

Clean room, comfortable bed, good shower, perfectly central location, really interesting building. The free drink/cheese tasting for guests is a lovely touch. Staff were friendly and helpful. It was my second stay here and we were on the ground floor this time - the upper level rooms are better for noise levels. Just a note for privacy considerations if you’re not travelling alone - the bathroom was just separated by a frosted glass partition/door.

Initial booking of hotel was great. Good response and gave us a disabled park near lift. Then reception booked us into a room with no grab bar no toilet with grab bar even though the rooms was advertised as having them. The toilet leaked and smelled really bad. It had a massive amount of silicon around the s bend so had been fixed many times. The lounge chair had no spring left in it you sat on hard floor basically. The view in booking had foliage. We had concrete pylons and a freeway. It was nothing like advertised room. The bed was comfortable .I would not stay in this hotel ever again

The staff were very friendly and it was a nice prompt service.

The staff in check in were very condescending August 27th around 5.30pm Our shower head was broken on check in and we let the reception know however still not fixed when we returned to our room so had to ask again to have it fixed disappointing service for the price paid

Room was lovely and clean. Staff were super friendly as always. We had a slight hiccup with ordering late night room service by the QR code. The order didn’t go through but staff were quick to rectify the issue when I called.