8/10 Good
Suzy
Traveled with partner
Jul 18, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
- Good showers, if you're ok with a low flow.
- Really nice breakfast, refilled regularly. But could use some labels, like where to get coffee, garbage cans, and plates.
- 24/7 coffee and tea in the lobby (WITH cream, honey and cookies). However, hot water was lukewarm last night for tea and coffee was lukewarm this morning.
- Room was pleasantly updated. Air conditioning and heater in both rooms of the double room suite. In room jacuzzi worked well. Comfy bed and pillows. Good sized, adjustable tv's in both rooms. Nice shampoo and conditioner. Only provided 2 bath towels for a jacuzzi suite, for 2 people. Nice they have rags in the room to extend the use of old facecloths.
- Made note requesting the quietest room possible when we booked 3 months ago, which was not noticed. I don't know if all the jacuzzi suites are adjacent to the stairs, but on our 4th floor you could hear people on the stairs, and on the floor above us. May be a bit less of an issue if the elevator worked.
- This pocket of hotels is in a commercial area, so pretty much just a concrete and slightly run down restaurant view.
- Elevator was broken both days. Hard as it's up to a 5 floor walk-up. They will haul your bag up if you request it.
- Front desk staff were nice. Daytime guy was far more helpful than nighttime guy at correcting our missing Choice Rewards.
Suzy
Stayed 1 night in Jul 2025