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Fleur de Chine Hotel

5.0 star property

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Lounge
Classic King Lake View | Bathroom | Separate tub and shower, spring water tub, hydromassage showerhead
Lobby
Indoor pool, outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Classic Family Lake View | Premium bedding, down comforters, pillowtop beds, free minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
23 Zhongzheng Road, Sun Moon Lake, Yuchi, Nantou County, 55546
  • Sun Moon Lake
    ‪3 min drive‬
  • Yidashao Pier
    ‪7 min drive‬
  • Formosan Aboriginal Culture Village
    ‪7 min drive‬

Room options

View all photos for Classic Japanese Style Mountain View

Classic Japanese Style Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Classic Japanese Style Mountain View

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Premier King Lake View

Premier King Lake View | Premium bedding, down comforters, pillowtop beds, free minibar

Premier King Lake View

  • 495.1 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family Mountain View

Premier Family Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Premier Family Mountain View

  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Mountain View

Premier King Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Premier King Mountain View

  • 495 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family Lake View

Premier Family Lake View | Premium bedding, down comforters, pillowtop beds, free minibar

Premier Family Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite Lake View

Deluxe Suite Lake View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Suite Lake View

  • 742 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premier Japanese Style Mountain View

Premier Japanese Style Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Premier Japanese Style Mountain View

  • 462.6 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Deluxe Japanese Style Duo View Room

Deluxe Japanese Style Duo View Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Japanese Style Duo View Room

  • Partial lake view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Premier Japanese Style Lake View

Premier Japanese Style Lake View | Premium bedding, down comforters, pillowtop beds, free minibar

Premier Japanese Style Lake View

  • Lake view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Classic Family Lake View

Premium bedding, down comforters, pillowtop beds, free minibar

Classic Family Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic King Lake View

Premium bedding, down comforters, pillowtop beds, free minibar

Classic King Lake View

  • 495 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Mountain View

Premium bedding, down comforters, pillowtop beds, free minibar

Classic Family Mountain View

  • 462.6 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic King Mountain View

Premium bedding, down comforters, pillowtop beds, free minibar

Classic King Mountain View

  • 495 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Japanese Style Lake View

Classic Japanese Style Lake View | Premium bedding, down comforters, pillowtop beds, free minibar

Classic Japanese Style Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Futons

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About this property

Fleur de Chine Hotel

5-star Yuchi hotel close to Sun Moon Lake
This hotel features 6 restaurants, a full-service spa, and free water park access. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Additionally, an indoor pool, an outdoor pool, and a health club are onsite. Housekeeping is available on request.
Fleur de Chine Hotel offers 211 accommodations with DVD players and free minibar items. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Hot springs, a health club, and a complimentary water park with waterslides are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 3 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs. The spa is open daily. There are indoor hot springs open between 7:00 AM and 11:00 PM.
In addition to a full-service spa, Fleur de Chine Hotel features hot springs and a complimentary water park. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers an outdoor pool, an indoor pool, and a children's pool. An area shuttle and a train station pick-up service are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Fleur de Chine Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
KEN CAN By Ken Chan - This fine-dining restaurant serves lunch and dinner. Reservations are required.
彩雲軒 - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
丹彤 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
雲月舫 - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free 24-hour train station pick-up shuttle
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: TWD 968 for adults and TWD 528 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • KEN CAN By Ken Chan
  • 丹彤
  • 彩雲軒
  • 雲月舫

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor hot spring
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Hot springs open from 7:00 AM - 11:00 PM
  • Hydrotherapy
  • Indoor hot spring
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Taiwan High Speed Rail Taichung Station only.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 968 for adults and TWD 528 for children
  • Airport shuttle fee: TWD 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TWD 2500 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Hot springs access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Fleur de Chine Hotel
Fleur de Chine Hotel Yuchi
Fleur de Chine Yuchi
Fleur Chine Hotel Yuchi
Fleur Chine Hotel
Fleur Chine Yuchi
Fleur Chine
Fenisia Hotel Nantou
Fleur de Chine Hotel Hotel
Fleur de Chine Hotel Yuchi
Fleur de Chine Hotel Hotel Yuchi

Fleur de Chine Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Fanny

Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Staying here was a wonderful experience that we will not forget! The location, food, and amenities were of course stellar, and our room with the balcony-side private onsen tub was luxurious. What stood our most, however, was the service. Staff was attentive and kind to the highest degree. For example, with only 1 hour notice, I called the front desk to help surprise my partner for her birthday with a treat in our room upon our pending return for the evening. Within an hour, they had set up an extravagant birthday display and a wine bottle with glasses. It made our trip even more special and I am grateful! Additionally, as English speakers, we had no problem with the language barrier and found that most staff spoke proficient English.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast and dinner included in the booking was enjoyable! Many options and mostly tasted good. So many bread offered at breakfast which you can enjoy multiple times in a day up to 12PM!! Don't think I've come across any hotels doing this. You will want to allocate some time to enjoy the recreation activities at Level 1. The kids and adults will definitely enjoy!

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the sun moon lake. Delicious breakfast, lunch and dinner. Excellent service from the staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Yecu chyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few dinner options for vegetarians
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy, New York

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is wonderful in every way imaginable. The property is in a great location with a bus stop right across the street that transports you around the Lake. In addition, the breakfast and dinner buffets are out of this world abundant with too many options to mention. I would recommend anyone who wants to visit Sun Moon Lake to stay. But how great Fleur de Chine Hotel is I want to say that Expedia customer service is complete garbage. I've been a customer for decades and each year I keep getting amazed at how much crappier their customer service can get. My reservation during booking said that they took a deposit at the time and I'm supposed to pay the balance at the hotel but when I arrived they said that they never received the deposit and that I needed to pay in full. The subsequent 40 minutes we tried to get in touch with Expedia customer service greatly angered both myself and the reception desk. We gave up and ended up doing my own detective work in going back through months of credit card statements to see if a deposit was taken. It turned out that it wasn't so the Hotel was correct but Expedia was wrong. I don't know why I'm surprised that this was the outcome considering that my sister recently booked an entire vacation through Expedia. However, due to some mixup, she wanted to reinstate a hotel which Expedia refused. Not sure I want to continue to use them
Stayed 2 nights in Nov 2024

10/10 Excellent

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, lots of daily activities for adults and kids, great service, high quality breakfast and dinner buffets. Highly recommended if you’re staying at Sun Moon Lake!
Stayed 2 nights in Oct 2024

10/10 Excellent

Zeyun

Stayed 1 night in Sep 2024

10/10 Excellent

Tomasz, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location by the lake. Room has nice hot spring and nice view. Hotel provides shuttle from high speed rail stations and they check you in on the bus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

QING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Will stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Selma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, delicious food
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for 4 nights at the property. It’s secluded but a short (free) bus from the hotel to Ita Thao or you can participate in one of the many activities on site or facilitated by the property. For tourists it’s very easy to get to with a free shuttle from Taichung HSR station. The staff were extremely attentive to all of our needs - including a complicated food restriction. The facilities are amazing - we loved water world, the massage, view of sun moon lake from the room, and the FOOD was amazing. Every day we were surprised and delighted by a new experience provided by the hotel. Thank you so much for a wonderful stay - we will be back again!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Altandush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nil
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

HENRY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 2 nights in Jul 2024

10/10 Excellent

Altandush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

chinghua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and service
Stayed 2 nights in Jul 2024

10/10 Excellent

XinYe, Burke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, tons of options for kids to stay active
Stayed 2 nights in Jun 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kids stuff for young kids
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeevan

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around the Hotel was absolutely amazing. The view of the lake from the lobby is stunning as you enter the hotel. The staff here treat their guest like royalty and would like to thank them for giving top notch service all-round the hotel. My wife and I found our room very clean, comfortable and the in-room onsen very relaxing. The hotel also has an amazing common area waterworld pool section and private gender specific onsens which I highly recommend taking advantage of during your stay. The breakfast buffet food was delicious with an abundant of options to satisfy anyone's food craving needs.
Stayed 1 night in May 2024

10/10 Excellent

Huai-En

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, service and food! Incredible view!
Stayed 2 nights in May 2024

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely amazing stay! This resort had it all - pool, onsen, game room, shuttle service, and a fabulous buffet.
Stayed 2 nights in Mar 2024