Sun Moon Lake Queen Castle Hotel

3.0 star property

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Photo gallery for Sun Moon Lake Queen Castle Hotel

Lobby sitting area
Reception
Royal Quadruple Room, 1 Bedroom, Non Smoking, Partial Lake View | Premium bedding, down comforters, pillowtop beds, individually decorated
Royal Quadruple Room, 1 Bedroom, Non Smoking, Partial Lake View | View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
250 Zhongzheng Road, Yuchi, Nantou County, 55546
  • Sun Moon Lake Wen Wu Temple
    ‪10 min walk‬
  • Sun Fog Port
    ‪20 min walk‬
  • Sun Moon Lake
    ‪3 min drive‬

Room options

Exclusive Double Room, 1 King Bed, Non Smoking, Mountain View

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Double Room, 1 King Bed, Non Smoking, Mountain View

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Royal Quadruple Room, 1 Bedroom, Non Smoking, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds

Royal Double Room, 1 King Bed, Non Smoking, Mountain View

  • 279 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Royal Quadruple Room, 1 Bedroom, Non Smoking, Partial Lake View

  • 323 sq ft
  • Partial lake view
  • Sleeps 6
  • 2 King Beds

Similar properties

About this property

Sun Moon Lake Queen Castle Hotel

3-star Yuchi hotel close to Sun Moon Lake
Along with concierge services, this smoke-free hotel has tour/ticket assistance and free self parking. WiFi in public areas is free. Housekeeping is available on request.
Sun Moon Lake Queen Castle Hotel offers 27 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Sun Moon Lake Queen Castle Hotel features tour/ticket assistance, concierge services, and an elevator. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Sun Moon Lake Queen Castle Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Low-height desk
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Sun Moon Lake Queen Castle Hotel Bed & breakfast Yuchi
Sun Moon Lake Queen Castle Hotel Bed & breakfast
Sun Moon Lake Queen Castle Hotel Yuchi
Sun Moon Lake Queen Yuchi
Sun Moon Queen Hotel Yuchi
Sun Moon Lake Queen Castle Hotel Hotel
Sun Moon Lake Queen Castle Hotel Yuchi
Sun Moon Lake Queen Castle Hotel Hotel Yuchi

Sun Moon Lake Queen Castle Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 35 out of 70 reviews
Rating 8 - Good. 29 out of 70 reviews
Rating 6 - Okay. 6 out of 70 reviews
Rating 4 - Poor. 0 out of 70 reviews
Rating 2 - Terrible. 0 out of 70 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

RP, New York

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice shower, clean, friendly stuffs Highly recommended!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is brand new with rome style decoration, very confortable.
Stayed 1 night in Oct 2019

10/10 Excellent

DrT, MALAYSIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a brand new , excellent facilities, the staff and the host were more than friendly. The hotel is walking distant from the famous cable car station, and Ita Thao Village with a street full of things to eat. Overall the stay there was great.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

ChunChin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

WEN TESNG

Stayed 1 night in Jun 2023

10/10 Excellent

Chi-Hui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有停車位
Stayed 1 night in Mar 2023

10/10 Excellent

PIN CHEN

Stayed 2 nights in Feb 2023

8/10 Good

Fang-wen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

yi lin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
浴室淋浴間有些微的霉斑 清潔加油
Stayed 1 night in Dec 2022

6/10 Okay

Mili

Stayed 1 night in Dec 2022

10/10 Excellent

CHIA MEI

Stayed 1 night in Dec 2022

6/10 Okay

Yu-Chin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

SHIH-FENG

Stayed 1 night in Nov 2022

8/10 Good

Chin Chieh

Stayed 1 night in Jul 2022

8/10 Good

SHU MIN

Stayed 1 night in May 2022

8/10 Good

SHU CHING

Stayed 1 night in Apr 2022

8/10 Good

HSIAO WEI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

艷禧

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
皇后古堡真的好美丶服務人員態度超優
Stayed 1 night in Jan 2022

8/10 Good

YaYin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

JU PENG

Stayed 1 night in Jan 2022

10/10 Excellent

Hsiao ting

Stayed 1 night in Dec 2021