Tanxiang Resort Hotel Sun Moon Lake

3.0 star property

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December 2024
January 2025

Photo gallery for Tanxiang Resort Hotel Sun Moon Lake

1 bedroom, premium bedding, down comforters, memory foam beds
View from property
Property entrance
1 bedroom, premium bedding, down comforters, memory foam beds
Interior entrance

Reviews

5.2 out of 10

Popular amenities

  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
No.130, Zhongshan Rd., Yuchi, Nantou County, 555
  • Shueishe Visitors Center
    1 min walk
  • Shueishe Pier
    3 min walk
  • Longfeng Temple
    9 min walk

Room options

Economy Room (No Windows)

  • 17 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, No Windows

  • 17 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room, 2 Double Beds, No Windows

  • 17 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite 3 people room with sky view

  • 17 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

  • 17 sq ft
  • Sleeps 2
  • 1 Double Bed

Presidential Suite 4 people room with sky view

  • 17 sq ft
  • Sleeps 4
  • 2 Double Beds

Triple Room (3 Sun Moon Lake Shuttle Boat Ticket NT$900) No Window

  • 17 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Quad Room (4 Sun Moon Lake Shuttle Boat Ticket NT$1200) No Window

  • 17 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room (2 Sun Moon Lake Shuttle Boat Ticket NT$600) No Window

  • 17 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room (No Window)

  • 17 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Double Room, No Windows

  • 17 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds

  • 17 sq ft
  • Sleeps 4
  • 2 Double Beds

Presidential Suite 5 people room with sky view

  • 17 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Deluxe Economy Suite (6 people) No Window

  • 17 sq ft
  • Sleeps 6
  • 3 Double Beds

Superior Triple Room

  • 17 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Large Suite (8 People) - No Window

  • 17 sq ft
  • Sleeps 8
  • 4 Double Beds

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About this property

Tanxiang Resort Hotel Sun Moon Lake

3-star Yuchi hotel close to Sun Moon Lake
Along with a marina, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Tanxiang Resort Hotel Sun Moon Lake offers 40 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Yuchi hotel provides complimentary wired and wireless Internet access. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Tanxiang Resort Hotel Sun Moon Lake features a marina. The hotel offers a snack bar/deli. A 24-hour business center is on site at this 3-star property.

Public areas are equipped with complimentary wired and wireless Internet access. This Belle Époque hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, the property provides an area shuttle within 300 kilometers and an airport shuttle (available 24 hours). Onsite parking is available (surcharge).

Tanxiang Resort Hotel Sun Moon Lake is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 7:00 AM.
A complimentary grocery shopping service is offered and room service is available.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 300 km
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Self parking on site (TWD 200 per day)

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 7:00 AM for a fee: TWD 35 for adults and TWD 35 for children
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Motor boating
  • Rowing/canoeing
  • Sailing
  • Scooter/moped rentals

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Microwave on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Marina

More

  • 5 buildings
  • 6 floors
  • Belle Époque architecture
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately TWD 35 for adults and TWD 35 for children
  • Airport shuttle fee: TWD 3000 per vehicle
  • Airport shuttle fee per child: TWD 1000 (up to 10 years old)
  • Self parking fee: TWD 200 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

Property is also known as

Tanxiang
Tanxiang Resort Hotel
Tanxiang Resort Hotel Yuchi
Tanxiang Yuchi
Tanxiang Resort Hotel Sun Moon Lake Taiwan/Nantou
Tanxiang Resort Hotel Sun Moon Lake
Tanxiang Sun Moon Lake
Tanxiang Sun Moon Lake Yuchi
Tanxiang Resort Hotel Sun Moon Lake Hotel
Tanxiang Resort Hotel Sun Moon Lake Yuchi
Tanxiang Resort Hotel Sun Moon Lake Hotel Yuchi

Tanxiang Resort Hotel Sun Moon Lake Reviews

Reviews

5.2
Rating 10 - Excellent. 9 out of 300 reviews" "
Rating 8 - Good. 50 out of 300 reviews" "
Rating 6 - Okay. 96 out of 300 reviews" "
Rating 4 - Poor. 73 out of 300 reviews" "
Rating 2 - Terrible. 72 out of 300 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

6.4/10

Amenities

4.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

JSJ, Taiwan

Liked: Staff & service, amenities, property conditions & facilities
The room advertised 'without a window', was in fact very very small. The squeeze into the bathroom through a quarter door may not be possible for the larger folk among us, but, the room was cosy non-the-less.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Staff attitude (not honest)
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canceled before check ib
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
so bad,no comfartable
Stayed 1 night in Dec 2018

4/10 Poor

Steve, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is old and dirty, i saw cockroach running around when i checked in. A lot of room facility was broken (shower handle, toilet door locks, etc). I had requested them to clean the room the next day, but very disappointed is that, they only change the towels and help to clean the rubbish, the rest all untouched. other than small cup water, no drinking water supply (only some mountain water which required to be cook before drink). have to buy from 7 eleven if you have finished the cup water.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
close to amenities & bus station and pier. close to restaurants
Stayed 3 nights in Oct 2018

2/10 Terrible

KAMAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shabby
Once we walked in, the room looked shabby, run down, wall paper was coming apart, corners of the room seemed dusty, and there were ants in the bed and bathroom walls. We told the guy and he came in with a towel to wipe them away! We asked to switch room and was told there wasn't any. We got what we paid for-it was one of the cheaper options. It was worth paying an extra few bucks for a lake-view room, and no more than 2 nights depending on what time you get in. One good thing was they chanced the bed sheets the next day and even one bed was missing a sheet cover and used a sheet instead. I wouldn't recommend this place to anyone but if you are tight on budget, it is liveable.
Stayed 2 nights in Aug 2018

4/10 Poor

Jodie

Disliked: Cleanliness, room comfort
Not recommended at all
A bit speechless. Other than location is near to the jetty. This is really a budget stay. Can't consider it as a hotel at all. We can't find the place cause outside as it is a fruit stall which don't even look fresh at all. Don't have a proper check in counter. Space is small, things a bit dirty. Beside has a 7 eleven stall which is good. But really don't recommend and confirm won't be going back again.
Stayed 1 night in Aug 2018

6/10 Okay

FirstTmVisitor, Hong Kong

Liked: Staff & service
A fair and simple hotel in convenient location
The hotel seems to be a family-run business in one of the two small towns in the Sun-Moon Lake. In this five-minute-walk-around town, there is the main pier for the must-see boat tour, the bus station for transport either from Tai-Chung to other tourist spots nearby, a convenient store, restaurants and other shops for tourist.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Excellent location, near to main shuttle bus stop, bicycle shops, <5 mins walk to pier, there is bathtub inside
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
A place to sleep ONLY
Other than the shelter and bed it provided us, it was a hassle to stay in this hotel. Unlike the building shown in the app, we were brought to another location to stay - there's a shutter that's always closed after breakfast hours and we are required to open and close the dusty shutter whenever we head out or come back. Nothing much in the area, and the counter messed up the booking when we checked in.
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAJOR SCAM
We have paid about USD90 for the 4 of us for a night stay. We were warned by the locals on our way however due to the "no refund policy", we had to fork out additional expenses on another hotel closed by. The reason being, he placed us a few blocks on the 1st floor of a restaurant with the rest of the room unoccupied/doors left unattended. Safety reason/spooky environment. After complaining, we were moved to another room above the fruit stand which makes no difference, all the rooms were empty & doors left ajar unattended. Overall, very uncomfortable stay. We decided to spend additionally to stay at a closer by hotel which cost us less than USD50 for all of us. My advice is get the locals advice & book at the doorstep.
Stayed 1 night in Mar 2018

10/10 Excellent

Grace, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to bus station and pier
Very convenient location, staffs are helpful and friendly. Near to food stalls and 711. Just 1 thing, no lift only stairs.
Stayed 2 nights in Apr 2018

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Neo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Chotisak, Thailand

Disliked: Staff & service, property conditions & facilities, room comfort
Poor hotel but near to Visitir center and pier, only by walk.
Stayed 1 night in Oct 2017

4/10 Poor

mike, new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could have been nicer. The staff just pushes you with different activities and immediately asks for money for those activities
Stayed 1 night in Aug 2017

6/10 Okay

Thilak

Average

6/10 Okay

Klaus

Disliked: Property conditions & facilities
No window room
The room had no window which would have been ok if it had not poured down continuously for two days. But it had a pretty strong mold problem in the bathroom which should be addressed. Breakfast was simple sandwich hanging on our door in the morning, which was quite tasty.

8/10 Good

dwi saputra, sun moon lake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for stay
good for stay

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

dyia81, Malaysia

Disliked: Staff & service, property conditions & facilities
Fruit seller
The moment we got down the bus we were told that we cannot miss it. It is the only shop in the entire SML selling fruits. The moment we saw it we were like OMG!!!!! No one would actually thought that there were rooms to stay on top of the shop as the front part of the shop was full of fruits. The reception area was very untidy. We were put into a room just next to the staircase and we could actually hear people walking passed our room as the sound proof was terrible. There was a small window next to the staircase and people could actually peep in if not for the blind in the room. Luckily enough we were too tired and so we were able to sleep at night. The hotel staff is another thing. He can never remember us no matter how many times we go in and out of the hotel or how many times we talked to him. If we talked to him when we were going back to our room he would stop us and asked if we had already book our room as their rooms were full and we were like we are already staying in your hotel. And if we were going out he would constantly wanting to sell us tickets for boat rides, cable car rides and the aboriginal village. We kept on telling him that we had already had the tickets. Probably it was his good intention so that he did not miss anyone or probably just his way to earn extra income apart from the hotel room. But it became very annoying when he kept on repeating. Obviously he cannot tell who were his guests. I don't think the hotel is that big till he cannot remember.