The Lalu, Sun Moon Lake features a full-service spa, 2 spa tubs, an outdoor pool, and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. This luxury hotel also offers a sauna, spa services, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.
The Lalu, Sun Moon Lake is a smoke-free property.
The Lalu, Sun Moon Lake offers 96 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Free self parking , Free valet parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Oriental Brasserie - This restaurant serves breakfast, lunch, and dinner.
The Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Japanese Restaurant - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
The Lobby Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.
Guests under 18 years old are not allowed in the health club or spa tub.
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
One child stays free
Noise-free rooms not guaranteed
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
No gap period between guest stays
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.