A restaurant, coffee/tea in a common area, and spa services are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided.
Hoshino Resorts KAI Yufuin offers 45 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include toilets with an electronic bidet, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers spa services, coffee/tea in a common area, and shopping on site. Onsite uncovered self parking is complimentary.
Hoshino Resorts KAI Yufuin has designated areas for smoking.
A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:30 AM.
Hoshino Resorts KAI Yufuin has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
Free local cuisine breakfast available daily 7:30 AM to 9:30 AM
A restaurant
Coffee and tea in common areas
Kaiseki meal
Things to do
Shopping
Conveniences
Limited-hour front desk
Guest services
Housekeeping (daily)
Outdoors
In the mountains
Spa
Massage
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Toilet paper
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 250.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Hoshino Resorts KAI Yufuin Yufu
Hoshino Resorts KAI Yufuin Hotel
Hoshino Resorts KAI Yufuin Hotel Yufu
Hoshino Resorts KAI Yufuin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel is a disappointment, especially considering its price and the expectations we had. The service at check-in was negligent, and overall, it felt as though the staff didn’t care about us at all. Here are two of our numerous disappointments:
1. We understand that dinner is part of the package and can’t be avoided. However, why should we be limited to just the early dinner seating at 5:30 PM (even though there’s a second seating at 7:30 PM), which affects our other plans? This caused us to miss our dinner without receiving a refund or credit.
2. We know the restaurant serves only a set menu. But both my wife and I are restricted from eating certain dishes—some of which can even be dangerous to us. I was surprised we weren’t asked if we have any allergies or dietary restrictions. I was even more surprised to hear our server’s response to our inquiry about it: “It’s our hotel’s policy NOT to ask our customers if they have any allergies or preferences.”
This statement encapsulates our experience at this hotel. Never again.
Amazing property and service. Although rather costly, the sumptuous breakfast and dinner which were both included, made it excellent value for money. The best place to stay if visiting Yufuin for a couple of days.
Below average experience in high price onsen. I booked a room w/private onsen bath but it’s only a tub placed at room balcony. Their outdoor public bath has no views but faces a small elevated yard. Course dinner
Food was not too surprise, sitting in open top office cubic divided tables so it was very noisy from tables next to us. Overall I’ll say it feels like a Holiday inn trying raised up to a pricey higher star hotel.
Lack of many amenities you would expect from a ryokan. The common area is rather small as well. We stayed two nights and the western breakfast they served were completely identical which was disappointing. Public bath is lackluster compared to many ryokan we had stayed.
Service was impeccable from the moment we arrived till we reluctantly bid it farewell. In between, we were treated to serene views of the fields, soothing baths, comfortable bed and visually appealing and delicious dishes at dinner and breakfast.
I stayed for two nights. Everything was excellent such as ambience, view, food. One thing that needs improvement was that the staffs need to know how to introduce the food. I’m allergic to taro and there was one dish with different food. The menu said one of them contained taro but I couldn’t tell which one has taro so I asked the staff and the staff pointed to the wrong one and I only noticed when I almost took it. Otherwise the stay was excellent
It was my first time at a Hoshio Resort and i was so amazed and I can't give you enough stars!
Resort itself was super zen and amazing. It was perfect place to relax and enjoy Japanese bath, food, and massage.
Staff was also beyond the moon! We had to put on snowchains on our way out because it was snowing and we were struggling when staff (Kuroiwa) came out and helped us with the hard work. Thank you so much again.