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Very friendly staff clean and environment

Absolutely wonderful experience at Coco Ocean Resort & Spa! From the moment we arrived, everything was exceptional. A special thank you to a staff named Lamin. who, despite being ready to go home late at night, went above and beyond to make sure I had something to eat when I arrived hungry. His kindness and hospitality will never be forgotten. The hotel was clean, the rooms were beautiful, and all the staff were amazing. A special mention to my room attendant, Mr Alpha, who was simply the best! We had the most amazing time at Coco Ocean Resorts &Spa celebrating our brother's 55th birthday. Thank you for making our stay and celebration so special and memorable.

No air conditioning or refrigerator for my first two days. Constantly asking staff for help with this with no response. Got locked in my room because of faulty door handle, huge cockroach in room. No real apology from staff- had to message through hotels.com app to get stuff finally fixed. Front desk would rarely answer phone and then acted inconvenienced with my problems. No compensation for this at all? Ridiculous

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Quiet and very neat