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Hotel Casa Santa Lucia

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Santa Lucia

Deluxe Quadruple Room | In-room safe, free WiFi, bed sheets
View from property
Standard Single Room | In-room safe, free WiFi, bed sheets
Dining
Exterior detail

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000
  • Historic Center
    1 min walk
  • Hidalgo Avenue
    1 min walk
  • Plaza de Armas
    1 min walk
  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    28 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi, bed sheets

Standard Single Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, free WiFi, bed sheets

Superior Quadruple Room

  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, free WiFi, bed sheets

Deluxe Quadruple Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Hotel Casa Santa Lucia

4-star hotel in Zacatecas Centro
This smoke-free hotel features a business center, a 24-hour front desk, and tour/ticket assistance. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a communal living room.
Hotel Casa Santa Lucia offers 25 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include printers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Wireless Internet access is complimentary. This 4-star property offers access to a business center. Guests can enjoy a complimentary breakfast each morning. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Zacatecas hotel also offers tour/ticket assistance, a communal living room, and an elevator.

Hotel Casa Santa Lucia is a smoke-free property.

A complimentary English breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to 10:00 PM (MXN 80 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 33 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

HOTEL CASA SANTA LUCIA Hotel
HOTEL CASA SANTA LUCIA Zacatecas
HOTEL CASA SANTA LUCIA Hotel Zacatecas

Hotel Casa Santa Lucia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 72 reviews" "
Rating 8 - Good. 16 out of 72 reviews" "
Rating 6 - Okay. 8 out of 72 reviews" "
Rating 4 - Poor. 3 out of 72 reviews" "
Rating 2 - Terrible. 3 out of 72 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the rooms were clean and everything was within walking distance.
Stayed 2 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

10/10 Excellent

Rosana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and it was good
Stayed 1 night in Jul 2024

10/10 Excellent

Frankie

Traveled with partner
Liked: Amenities
Great customer service and helped with transportation. Jaime was very helpful and kind .
Stayed 7 nights in Jul 2024

10/10 Excellent

Angelica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at one of their suite on the rooftop. Great views of the Cathedral and The Buffa. Great location in Historical Downtown, walking distance to restaurants & shopping. Hotel was clean and charming. Breakfast was complimentary - service a bit slow but food was great
Stayed 1 night in Jul 2024

10/10 Excellent

Ramon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10
Stayed 1 night in Jun 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything.
Stayed 6 nights in Jul 2024

10/10 Excellent

Lupe

Liked: Staff & service, property conditions & facilities
Great place to stay at
Stayed 1 night in Jul 2024

10/10 Excellent

Wences

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

John, Raleigh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A older hotel across the street Plaza Hidalgo. Within walking distance to restaurants, museums and markets. I didn't have a balcony but enjoyed the rooftop terrace. Beautiful view of a Serro de la Buffa. A hilltop with the cable car 🚡 station and Patrocino church. Very beautiful view in the evening.
Stayed 3 nights in Apr 2024

2/10 Terrible

Emily

Traveled with pets
There was a religious celebration going on. No cars could get past it. I could not get to the hotel and had to book at another hotel. I guess I lost the money I paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Zacatecas historic district. Walked everywhere. Great location
Stayed 1 night in Mar 2024

10/10 Excellent

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort
They said I didn’t pay through website so had to pay again
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es complicado llegar en la noche por el tráfico. En general está muy bien ubicado. La atención de recepción fue buena y la habitación fue muy confortable
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente hotel
Stayed 2 nights in Aug 2024

8/10 Good

Abi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel es muy bonito, pero el personal (sobre todo en recepción, turno nocturno) deja mucho que desear, no son nada amables. Ofrecen desayuno incluido pero ofrecen huevo todos los dias. Tambien dicen que cuentan con estacionamiento pero no es asi, solo tienen unos espacios sobre la.valle y un "convenio" con un estacionamiento que te cobran entre $80 y $100. Pero no es estacionamiento del hotel.
Stayed 5 nights in Aug 2024

6/10 Okay

Gloria María

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Tenía muchos cabellos en el piso y en el baño
Stayed 1 night in Jul 2024

10/10 Excellent

Mariana

Traveled with group
Excelente en limpieza, ubicación, trato del personal, cuenta con estacionamiento muy seguro
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Stayed 2 nights in Jul 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Buen hotel, chiquito pero está bien, 2 cosas que no estuvieron bien es que dicen que tienen estacionamiento pero no, tienen un convenio con uno pero te lo cobran a parte y los horarios podrían no acomodarse. Otra cosa es que no hubo agua caliente en la habitación que nos tocó, tiene muy buena hubicacion y el costo es bueno.
Stayed 1 night in Jul 2024

6/10 Okay

irene del carmen

Stayed 1 night in Jul 2024

10/10 Excellent

Raymundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problema con el agua caliente
Stayed 1 night in Jul 2024

10/10 Excellent

irene salazar

Stayed 2 nights in Jul 2024

6/10 Okay

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, respetaron lo que publican pero lo unico malo es que no hay estacionamiento y el dia que llegamos cerraron la calle x un evento, tal vez advertir al cliente que habrá ese tipo contratiempo para analizar si quedarse ahí o no.
Stayed 2 nights in Jul 2024

8/10 Good

ELSA YARIRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de todo el personalexcelente, muy buena disposición diempre de atudar en todo. Muy abiertos al diálogo resolutivos. La atencion de todo el personal fue excelente. Ademas de la ubicación.
Stayed 1 night in Jul 2024