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Hotel Santa María

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santa María

Reception
Exterior
Family Quadruple Room, 2 Double Beds | Down comforters, free WiFi, bed sheets
Down comforters, free WiFi, bed sheets
Standard Double Room Single Use | Bathroom | Shower, free toiletries, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Blvrd Mariano Matamoros Colonia Poxtla, Zacatlán, PUE, 73310
  • Revolucion Municipal Market
    6 min walk
  • Temple of San Pedro
    8 min walk
  • Salon de Eventos M&G
    1 min walk
  • La Tampiqueña Zacatlan
    1 min walk

Room options

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Down comforters, free WiFi, bed sheets

Family Quadruple Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Down comforters, free WiFi, bed sheets

Standard Double Room Single Use

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Santa María

Zacatlán hotel walkable to Floral Clock
Concierge services, a TV in a common area, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Santa María offers 23 accommodations with complimentary toiletries and portable fans. Beds feature down comforters. This Zacatlán hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Hotel Santa María features concierge services, a communal living room, and a water dispenser. Wireless Internet access is complimentary. Onsite covered self parking is complimentary.

Hotel Santa María is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa María Hotel
Hotel Santa María Zacatlán
Hotel Santa María Hotel Zacatlán

Hotel Santa María Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 1 out of 16 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Norberto caballero

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la estancia y la instalaciones , solo que el wifi es muy pobre y falla mucho
Stayed 1 night in Apr 2024

2/10 Terrible

Edgar Julian, Pachuca

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal servicio
Stayed 1 night in Apr 2024

8/10 Good

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hace falta mayor atención en la limpieza y la actitud del recepcionista
Stayed 2 nights in Mar 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es cómodo, limpio,
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación
Stayed 1 night in Dec 2023

8/10 Good

Norma Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le hace falta mas servicios.
Stayed 3 nights in Oct 2023

8/10 Good

Betzabe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio bien
Stayed 3 nights in Aug 2023

8/10 Good

Francisco Javier

Stayed 1 night in Jul 2023

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, property conditions & facilities
Sin comentarios
Stayed 1 night in Jun 2023

8/10 Good

Miguel Angel Torres

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Excelente ubicacion, comoda y agradable personal; lo que no me gusto es que la habitacion me la entregaron con basura tanto en el cesto como cajones, regadera sin agua caliente, hasta que le indique al personal, triste porque ya habia desperdiciado mucha agua, esperando que saliera caliente

8/10 Good

Karina

Traveled with group
Liked: Staff & service
Buena atención del personal. Las habitaciones cuentan con lo básico, buena opciónpara pasar la noche considerando el precio
Stayed 1 night in Nov 2022

10/10 Excellent

Carlos

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó, el trato del personal muy bueno, las instalaciones también. Lo recomiendo para familias.
Stayed 1 night in Sep 2022

8/10 Good

Luis Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Sep 2022

4/10 Poor

Araceli

Traveled with family
Disliked: Staff & service
Decepcionante
La regadera no servía bien, no tenía una adecuada caída de agua. Se escuchaba mucho ruido del personal del hotel con eso no permitían dormir.
Stayed 1 night in Sep 2022

8/10 Good

JOSE V

Traveled with family
Liked: Cleanliness, property conditions & facilities
Para que sigan mejorando
En terminos generales esta ok, solo que no tuve agua caliente.
Stayed 1 night in Apr 2022

6/10 Okay

Noemí Reyna

Traveled with family
Stayed 2 nights in Mar 2022