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Hotel La Casa de los Árboles

4.5 star property

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Photo gallery for Hotel La Casa de los Árboles

Deluxe Double Room, 2 Queen Beds, Courtyard View | Courtyard view
Indoor pool, 3 outdoor pools
Terrace/patio
Living area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Allende, 13, Zacualpan, MOR, 62890
  • Playa Chila Turtle Camp
    ‪8 min walk‬
  • Temple and Former Convent of Saint James the Apostle
    ‪22 min drive‬
  • Six Flags Hurricane Harbor Oaxtepec
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds, Courtyard View

Living area

Deluxe Double Room, 2 Queen Beds, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

HOTEL DE CUAUTLA

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.1 out of 5, Very Good, (74)
The price is $54
per night
$64 total
includes taxes & fees
Mar 3 - Mar 4
HOTEL DE CUAUTLA

About this property

Hotel La Casa de los Árboles

4.5-star Zacualpan hotel with free valet parking
2 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, an indoor pool, a bar/lounge, and a snack bar/deli are onsite.
Hotel La Casa de los Árboles offers 50 accommodations with portable fans. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

LA CASA DE LOS ÁRBOLES has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Hotel La Casa de los Árboles features a full-service spa, 3 outdoor swimming pools, an indoor pool, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and 3 meeting rooms. This luxury hotel also offers spa services, a terrace, and a children's club. Onsite uncovered valet parking is complimentary.

Hotel La Casa de los Árboles has designated areas for smoking.

A complimentary manager's reception is offered each day.
RECUERDOS - Onsite restaurant.
CORAL - Onsite bistro. Open daily.
BAR NARANJOS - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BAR NARANJOS
  • CORAL
  • RECUERDOS

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Ecotours
  • Full-service spa
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • In a regional park
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hospital bed
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Restaurant dining guides

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

La Casa Los Arboles Zacualpan
Hotel La Casa de los Árboles Hotel
Hotel La Casa de los Árboles Zacualpan
Hotel La Casa de los Árboles Hotel Zacualpan

Hotel La Casa de los Árboles Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 35 out of 41 reviews
Rating 8 - Good. 3 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 1 out of 41 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MAGALI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! the immersive place awesome, the staff goes the extra mile to make you feel welcome, the pool and jacuzzi area are very nice and well kept, great spa too!!
Stayed 3 nights in Oct 2023

10/10 Excellent

ÁNGEL

Stayed 1 night in Apr 2023

6/10 Okay

Salvador

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pocas amenidades y caras
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA SILVIA RIVAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

ARELI DIAZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa propiedad, única y con un servicio estupendo. La recomiendo ampliamente
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para ir a descansar y desconectarte de todo el caos, si vienes de la ciudad. Excelentes piezas de arte, y buenas dinámicas de inmersión. Además de que todo el personal siempre brindaba el mejor servicio y actitud.
Stayed 2 nights in Jun 2024

10/10 Excellent

Pilar

Stayed 1 night in Apr 2024

6/10 Okay

Judith, Mexico

Traveled with group, Traveled with partner
Disliked: Staff & service
El personal no ha recibido capacitación. El check in fue lento y tortuoso; nunca nos pudieron dar explicaciones útiles para poder disfrutar de todo lo que tiene el hotel. Nunca nos ofrecieron un mapa de las instalaciones es y, como no hay señalamientos, fue muy difícil descubrir todas las piscinas y otras facilidades.
Stayed 1 night in Mar 2024

8/10 Good

Maria del Carmen

Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Lourdes A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Excentrico en medio de la nada, fatal servicio
Si lo tuyo es ir a un lugar psicodelico y excentrico, este es para ti, es un concepto raro en medio de la nada. Durante nuestra visita el personal fue poco flexible y empatico, el 31 de diciembre mi papa y hermano vinieron a comer al restaurante del hotel porque era mi cumpleaños (previamente pregunté en restaurante si estaba abierto al publico para comer a lo que dijeron que si) y cuando llegaron, simplemente les negaron la entrada que por estar muy ocupados con la cena de año nuevo. Los dejaron en la banqueta y les cerraron la reja... la verdad muy desagradable, pierden de vista quien es el cliente, habia restaurante para comer para huespedes pero no para externos... que diferencia podian ser atender a dos personas mas despues de haber manejado 40 minutos para llegar al pueblo perdido.. Yo no regreso. La cena de año nuevo desabrida
Stayed 2 nights in Dec 2023

10/10 Excellent

ROGELIO

Stayed 1 night in Nov 2023

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para conocer al menos una vez en la vida
Hotel único, toda una experiencias hospedarse en un lugar que te transporta, no te imaginas algo así en una población pequeña. La zona del bar tiene una mesa de billar que complementa la experiencia. La comida muy buen, tradicional de la zona. Solo mejoraría el servicio de wifi en las habitaciones es lento e intermitente. Las habitaciones no tienen TV.
Stayed 2 nights in Nov 2023

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, room comfort
Es un hotel excelente. Hermoso, te asegura la privacidad y tranquilidad. La Atencion es prácticamente personalizada. Para mi el único problema fue la falta de internet.
Stayed 3 nights in Aug 2023

10/10 Excellent

Edgardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, especialmente el trato.
Stayed 2 nights in Aug 2023

10/10 Excellent

Danilo Antonio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Stayed 2 nights in May 2023

8/10 Good

roberto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Decoración . El spa deja mucho que desear .
Stayed 2 nights in May 2023

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta espectacular, limpio, ordenado, comodo
Stayed 2 nights in Apr 2023

10/10 Excellent

Jesús

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es estupendo, tranquilo
Stayed 1 night in Apr 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magia y hospitalidad en este hotel
El hotel es hermoso, lleno de arte, espacios y actividades para disfrutar y descansar. Sin duda volveremos
Stayed 2 nights in Mar 2023

10/10 Excellent

rosa garcía

Stayed 2 nights in Mar 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente lugar
Stayed 1 night in Mar 2023

10/10 Excellent

RENEE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia!! Me sentí en casa!!
Stayed 2 nights in Mar 2023