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Canopy by Hilton Zagreb - City Centre

4.0 star property

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Photo gallery for Canopy by Hilton Zagreb - City Centre

Bar (on property)
Bar (on property)
Massage
Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
Kneza Branimira 29, Zagreb, 10000
  • Zagreb (ZAG)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Family Room, 2 Double Beds

  • 549 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Premium)

Junior Suite, 1 King Bed (Premium) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed (Premium)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Double Beds

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Interior

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  • Pet friendly
  • Free WiFi
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4.5 out of 5, Wonderful, (1108)
The price is $153
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$177 total
includes taxes & fees
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About this property

Canopy by Hilton Zagreb - City Centre

4-star hotel in Donji Grad
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, free use of bicycles, and concierge services.
Canopy by Hilton Zagreb - City Centre offers 151 air-conditioned accommodations with laptop-compatible safes and espresso makers. 49-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Canopy by Hilton Zagreb - City Centre features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 2 meeting rooms. This family-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Canopy by Hilton Zagreb - City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Canopy Central Café & Bar - This bar serves breakfast only.
ReUnion - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Canopy Central Café & Bar
  • ReUnion

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 77 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 34 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canopy Hilton Zagreb City Centre Hotel
Canopy Hilton Zagreb City Centre Hotel
Canopy Hilton Zagreb City Centre
Hotel Canopy by Hilton Zagreb - City Centre Zagreb
Zagreb Canopy by Hilton Zagreb - City Centre Hotel
Hotel Canopy by Hilton Zagreb - City Centre
Canopy by Hilton Zagreb - City Centre Zagreb
ARCOTEL Allegra Zagreb
Canopy Hilton Hotel
Canopy Hilton
Canopy by Hilton Zagreb | City Centre
Canopy Hilton Zagreb City
Canopy By Hilton Zagreb City
Canopy by Hilton Zagreb - City Centre Hotel
Canopy by Hilton Zagreb - City Centre Zagreb
Canopy by Hilton Zagreb - City Centre Hotel Zagreb

Canopy by Hilton Zagreb - City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 460 out of 646 reviews
Rating 8 - Good. 134 out of 646 reviews
Rating 6 - Okay. 24 out of 646 reviews
Rating 4 - Poor. 13 out of 646 reviews
Rating 2 - Terrible. 15 out of 646 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josip, Mokosica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with confortable rooms. Close to everything and walking distance to the train central station

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, very well situated,
Stayed 1 night in Oct 2024

10/10 Excellent

Hatice Tugba

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location & Great Design
this was my second accommodation in Canopy! everything was excellent again! Especially you need to try breakfast!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Moya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and the staff are lovely! Trying to access the lobby for check in was difficult with the streetcars and traffic out in front…very intimidating for foreigners. Once the parking is located, it is easy and safe to get to the hotel and to your room. Directions to the underground parking should be emphasized.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Guests cannot control the air temperature and it was alwasy too cold for us especially after the shower.
Stayed 1 night in Oct 2024

8/10 Good

Stephan, Plymouth

Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were neat clean and recently renovated. The restaurant downstairs has a good menu and a great vibe. Yhe cocktail bar downstairs has been beautifully fitted out and a great place for a drink. I definitely recommend you stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip but very comfortable
Excellent stay as we passed through Zagreb on our way to Paris. The transfer lounge was so clutch - great feature. Rooms were clean and comfortable and we enjoyed the restaurant and bar.
Stayed 1 night in Aug 2024

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staf
Stayed 1 night in Sep 2024

8/10 Good

Prabodh

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable
Stayed 2 nights in May 2022

4/10 Poor

Franko, Salford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our stay at this hotel was marred by the unprofessional behavior of the staff. I witnessed several instances of staff treating each other poorly, particularly in how some Asian staff were treated. To make matters worse, I overheard staff members talking negatively about customers while in the bar area. As someone who understands both English and Croatian, it was clear this wasn’t subtle, and I’m sure other guests noticed as well. The breakfast and dining experiences were also chaotic. The staff were often loud, almost shouting at each other, which created a tense atmosphere. It was apparent that their internal relationships were not good, which impacted the service and made the experience unpleasant. Overall, while the hotel itself might have been fine, the staff's behavior really overshadowed what should have been a more positive experience.
Stayed 1 night in Sep 2024

8/10 Good

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was quite good except for breakfast which was very expensive and poor quality many items that should be hot were not. And many fewer selections than all of the other hotels we stayed in
Stayed 4 nights in Sep 2024

10/10 Excellent

LINDA

Stayed 1 night in Sep 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Canopy was overall good stay. We stayed for about four nights for our honeymoon. The staff are very friendly. Restaurant and bar staff are great too. The elevator could use some upgrades. Rooms were ok and location was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, walking distance to downtown.
Stayed 1 night in Sep 2024

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, property conditions & facilities
This is amazing place to Stay. So close to the bus station and its about 5 min walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to downtown Zagreb.
Stayed 4 nights in Aug 2024

10/10 Excellent

Amir

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel within walking distance of Zagreb’s city center’s sights and easy access to/from the airport. I enjoyed the peace and quiet of the area versus the noisier, more touristy areas. The service was attentive and quick. Property is fairly new and is well taken care of. I didn’t eat at the hotel, so I can’t speak to the quality or value for money of the food. However, breakfast for €22 / person seemed steep relative to the prices in the area.
Stayed 2 nights in Aug 2024