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Palace Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palace Hotel

Breakfast served
View from room
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Terrace/patio
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Gym
  • Bar
  • Room service

Explore the area

Map
Trg J.J. Strossmayera 10, Zagreb, 10000
  • Zrinjevac
    1 min walk
  • Ban Jelacic Square
    7 min walk
  • Tkalciceva Street
    8 min walk
  • Zagreb (ZAG)
    26 min drive

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Queen)

Double Room (Queen) | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room (Queen)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite

  • 549 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Park view

Hotel Esplanade Zagreb

Spa
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1005)
The price is $140
per night
$162 total
includes taxes & fees
Jan 8 - Jan 9
Hotel Esplanade Zagreb

About this property

Palace Hotel

4-star Zagreb hotel, connected to a shopping center in Donji Grad
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Palace Hotel offers 122 accommodations with minibars and safes. 60-cm LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Palace Hotel features a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 1722 square feet (160 square meters) include a conference center. This Art Deco hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides a shuttle from the hotel to the airport (available 24 hours) and an area shuttle.

Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Palace Hotel has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Extended parking on site (EUR 150 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 120 for adults and EUR 120 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Art gallery
  • Gym
  • Piano
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,722 square feet of space)
  • Meeting rooms

Outdoors

  • On the boardwalk/promenade
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1907
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 60-cm LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 19 2022 to March 1 2023 (dates subject to change).
This property will be closed from December 9 2021 to March 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 160 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 120 for adults and EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palace Hotel Zagreb
Palace Zagreb
Palace Hotel Hotel
Palace Hotel Zagreb
Palace Hotel Hotel Zagreb

Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 999 reviews" "
Rating 8 - Good. 370 out of 999 reviews" "
Rating 6 - Okay. 62 out of 999 reviews" "
Rating 4 - Poor. 13 out of 999 reviews" "
Rating 2 - Terrible. 7 out of 999 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Nigel, Barry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, central location. Modern hotel in traditional building
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. The staffs are helpful. Breakfast was fantastic.
Stayed 2 nights in Feb 2020

10/10 Excellent

Borco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace
I have been guest in Zagreb Palace Hotel for many times and always happy to be there. You are in a true hotel and feel the luxury to be treated as a guest. Art Nouveau architecture, famous restaurant, wonderful breakfast, very polite personnel,smooth check in/out, calm, pleasant sleep. So, work from and rest in a real Palace in Zagreb
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
One night stay, every thing was up to parr
Stayed 1 night in Jan 2020

6/10 Okay

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Colin, Bury St Edmunds, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good-sized room and very comfortable bed.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location being close enough to walk to sights but in a quiet and beautiful place. Loved the old world charm of the hotel without it compromising modern day comforts.
Stayed 1 night in Jan 2020

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location, helpful reception, comfortable rooms.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is wonderful, right in the middle of the city and close to all attraction in zagreb.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In a perfect location for exploring the city centre and Xmas markets. Very nice decor, staff knowledgeable and helpful. Good selection for breakfast. Disappointed that the hotel bar closed at 11pm
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like historic, well maintained hotels. The staff was very helpful. I frequently work in Zagreb and this is where I stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Katarina J was incredibly helpful in advising us on our last minute trip to Plitvice national park. She was so warm and nice and thorough to help us plan everything perfectly. Made all the difference! Hotel rooms were quite nice w high ceilings, robes, comfortable bed and pillows. Solid breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been emotionally touched by this place and I loved everything about it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main square and very helpful front desk staff.
Stayed 3 nights in Nov 2019

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay. Breakfast was varied and excellent.
Stayed 5 nights in Nov 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel close to the Heart of Zagreb
We only stayed one night but wished we could have stayed more. The Palace Hotel is a beautifully preserved historic building with charm and a feeling of class. The staff were excellent, obliging and helpful. The room was spacious, clean and comfortable. The bathroom was a good size and a real bonus to have a bath. The wifi was good and the breakfast excellent. The Palace Hotel is within walking distance of the centre of the old square which has a great feel to it and is well worth spending some hours wandering around it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location, Great breakfast, Equipement pleasant, just didn't like the late check in we used to wait
Stayed 2 nights in Oct 2019