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Residence Park

4.0 star property

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January 2025

Photo gallery for Residence Park

Duplex, 1 Bedroom, Kitchenette, Ground Floor | View from room
Duplex, 1 Bedroom, Kitchenette, Ground Floor | In-room dining
Exterior
Front of property
Deluxe Apartment, Kitchen, Ground Floor | Living area | LED TV, toys

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Outdoor Space
  • Air conditioning
  • Kitchen

Explore the area

Map
Dežmanova 5, Zagreb, 10000
  • Zagreb Funicular
    5 min walk
  • Velvet
    1 min walk
  • Zagreb Central Station
    20 min walk
  • Zagreb (ZAG)
    29 min drive

Room options

View all photos for Deluxe Apartment, Kitchen, Ground Floor

Deluxe Apartment, Kitchen, Ground Floor | Living area | LED TV, toys

Deluxe Apartment, Kitchen, Ground Floor

  • 560 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 Bedroom, Kitchenette, Ground Floor

Duplex, 1 Bedroom, Kitchenette, Ground Floor | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Duplex, 1 Bedroom, Kitchenette, Ground Floor

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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Front of property

Le Premier Boutique Hotel

Spa
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (251)
The price is $217
per night
$249 total
includes taxes & fees
Jan 8 - Jan 9
Le Premier Boutique Hotel

About this property

Residence Park

4-star aparthotel in Gornji Grad
Ski into Residence Park, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of a complimentary reception and complimentary wired internet access. Each apartment provides free WiFi and free wired Internet, an LED TV with satellite channels, and a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include 7 bathrooms and a sofa bed, and guests will appreciate thoughtful touches like a pillow menu and bathrobes. Housekeeping is available on request.
Residence Park offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to patios. These individually decorated and furnished accommodations include double sofa beds and desks. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with premium satellite channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. Getting to the slopes is a breeze with the aparthotel's complimentary ski shuttle. Residence Park helps provide the perfect winter holiday with skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the aparthotel's bar.

Dining options at the aparthotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access. Onsite parking is available (surcharge), along with a car charging station.

Residence Park is a smoke-free property.

A complimentary manager's reception is offered each day.
Dezman Bar - This bar serves breakfast and brunch.
Velvet Caffe - Overlooking the garden, this café serves breakfast, brunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Papas American Bar - Overlooking the garden, this steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

Croatian, English

Property amenities

Ski

  • Close to skiing
  • Cross-country skiing on site
  • Downhill skiing on site
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski-in/ski-out access

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free ski shuttle
  • Self parking on site (EUR 60 per night; includes in/out privileges)
  • Onsite parking options include a garage

Family friendly

  • Baby toys
  • Children stay free (see details)
  • Children's games
  • Children's toys
  • Free crib

Restaurants on site

  • Dezman Bar
  • Papas American Bar
  • Velvet Caffe

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Champagne service
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Double sofa bed
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 7 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Art gallery
  • LED TV with premium satellite channels

Outdoor areas

  • Garden
  • Patio
  • Yard

Laundry

  • Coin laundry

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near a zoo

Things to do

  • Cross-country skiing
  • Designer stores
  • Downhill skiing
  • Private wine tours
  • Ski equipment rentals
  • Ski lessons
  • Ski-in/ski-out access
  • Snowboarding
  • Wine tours
  • Winery release events
  • Bicycle rentals nearby
  • Casino nearby
  • Hiking/biking trails nearby
  • Hunting nearby
  • Mountain climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Spelunking nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 7 units
  • Access via exterior corridors
  • Built in 2015
  • Electric car charging station
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per vehicle
  • Self parking fee: EUR 60 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Residence Park Apartments Apartment Zagreb
Residence Park Apartments Zagreb
Residence Park
Residence Park Zagreb
Residence Park Aparthotel
Residence Park Aparthotel Zagreb

Residence Park Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Tuncay

Stayed 1 night in Jul 2020

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities, room comfort
Room too small and poorly laid out. Fridge didn’t work Safe didn’t work A/C poor
Stayed 1 night in Jul 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Nice but no organization upon our arrival.
We showed up and there was no one at reception. We tried to call and no answer. Thankfully the cleaning staff was around and were able to help locate a building manager. Cleaning staff gave us keys but we had to track down wifi code and code to outside gate. No one there to give instructions. If you know someone is checking in that day, you should probably have someone at reception. We arrived around 4pm which is not late. We tried to email prior to our arrival (about a day or so before) but we never got an email back. Decent rooms but the sheets on one bed had holes.....I hate that. Anyways, I found my VRBO experience in Croatia much better than this.
Stayed 1 night in Jul 2018

10/10 Excellent

Mel, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loving the location, friendly staffs and great room
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

We did not stay there as the management had a problem with the apartments. We were upgraded to main square residence
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

Disliked: Staff & service
Beware- Bait and Switch.
I had booked a room for 4 nights at the Residence Hotel and emailed to let them know I would be checking in late. They emailed me to tell me that I should go to MAIN SQUARE residence, another hotel. It was only after I checked in that they told me I would be staying there (at the Main Square) and not the room I booked on the website. They said the place I booked had water problems- why hadn't they told me this before? Frankly, it seemed to be a lie. This was a good location, but less good room, long 3 flight walk-up. Like a 3 star hotel with no cleaning service, and definitely not what was advertized.. Beware, this may be a Bait & Switch scam - They post this desirable room on the webpage and stick you with less good one.
Stayed 5 nights in Jul 2017

6/10 Okay

Pranay

Liked: Staff & service
GREAT LOCATION
APARTMENT WA SMALL FOR A FAMILY OF 4, RECOMMENDED FOR 2 TO PERSONS ONLY. THERE WERE MOSUITOES IN THE ROOMS. TOM WAS VERY COOPERATIVE AND HELPFUL BUT TOLD THAT HE CANT DO ANYTHING REGARDING THE MUSQUITOES PROBLEM.
Stayed 4 nights in Jun 2017

10/10 Excellent

Elena, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location - right in the Main Square!
It was great and it would be hard for us to imagine a better location in Zagreb. The staff was friendly and helpful. We had a perfect stay!

2/10 Terrible

Chiu

Disliked: Staff & service
Bad Experience
Bad Experience with Residence Park, we made the booking on Dec 19/2016 and got the confirmation for our trips to Zagreb in May 15-17/2017, unfortunately when we arrived on May 15/2017 and want to check in, their staff told us they can't offer the rooms for us (we are group of 8 and booked 4 rooms) they send us to another Apartment to stay for one night and then ask us move out next day and find a hotel by ourselves for the day, after we negotiation with them; they find another apartment for 6 of us and the other 2 go to another Apartment. It wastes our time and ruins our entire schedule, we don't have enough time to explore Zagreb this beautiful city and then we have to go back home. Obviously they over booking , don't consider this apartment RESIDENCE APARTMENT

2/10 Terrible

yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
We never got into the apartment, they said there are issues on these apartments which our group had booked 4 apartments out of 7. We were only be advised when we arrived. The first thing they asked was when we booked these apartments. My good guess was overlooked and no rooms were aavailable.Then they moved us to aother apartments which have no air condition as well as under construction on the outer wall. After one night'stay we have to move again to another building which we had to walk up to 5th floor without elevator for another night...never happened before Luke this in my life, this was so upset and frustrating Which ruined our mood in traveling for three days in Zagreb....

8/10 Good

kevin, portland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hard to park
Oh parking is harsh. Very hard to come by. Units are 2 story so heat distribution is unequal. To hot upstairs, too cold downstairs. Room was very clean. Quiet

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartamento leggermente piccolo ma nell’insieme Gradevole lo consiglio.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience!
It was an amazing apartment!
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Laut, könnten nicht schlafen
Gäste nebenan sehr laut, jung, betrunken. Hatten Angst... Auswahl Gäste wie auch kommunizierte regeln in nachts Ruhe nötig... sehr hellhörig...
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Für 2 Leute einfach spitze - Hotelbesitzer auch super :)
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is quite good place Nice apartment Gggoood 굿파이트먼트
Stayed 2 nights in Aug 2017

8/10 Good

kouang-lon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Duplex moderne très bel emplacement
Duplex moderne, très bel emplacement. Propre sans plus. Il n'y a personne à la réception, il faut appeler un numéro et le réceptionniste arrive dans 30'. Il avait l'air dépassé car il devait gérer plusieurs appartements mais sympathique.
Stayed 2 nights in Jul 2017

8/10 Good

anonymous, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
I arrived at the hotel after 11pm, but due to some email communication in advance, the hotel staff was waiting for us to arrive and kindly helped us from various points of view. Room was clean and comfortable as long as the number of people are only two, by which it means I stayed with family (total 4) and the living room was fully occupied by the sofa bed, and it was a bid difficult to open my two suitcases. However, my two children were so happy that they could enjoy the first floor as their playing room and I also enjoyed staying with family anyway.
Stayed 3 nights in Jul 2017

6/10 Okay

K

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort