Sheraton Zagreb Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Zagreb Hotel

Exterior
Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk
Lobby
Presidential Suite, 1 Bedroom | Wardrobe
Presidential Suite, 1 Bedroom | Living room | Flat-screen TV, pay movies

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
Kneza Borne 2, Zagreb, 10000
  • Zrinjevac
    7 min walk
  • Ban Jelacic Square
    11 min walk
  • Zagreb Cathedral
    13 min walk
  • Zagreb (ZAG)
    24 min drive

Room options

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Courtyard View

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2045 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 Bedroom, Courtyard View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Zagreb Hotel

5-star hotel in Donji Grad
2 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge. Housekeeping is available on request.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Sheraton Zagreb Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a casino, a sauna, and a terrace. Onsite parking is available (surcharge).

Sheraton Zagreb Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant. Open daily.
Cafe Imperial - This café serves light fare only. Open daily.
Piano Bar - Onsite piano bar. Open daily.
24-hour room service is available.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.59 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1057 reviews" "
Rating 8 - Good. 321 out of 1057 reviews" "
Rating 6 - Okay. 90 out of 1057 reviews" "
Rating 4 - Poor. 36 out of 1057 reviews" "
Rating 2 - Terrible. 32 out of 1057 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really pleased with the Sheraton Zagreb. We arrived very late, 2am, but the staff were very welcoming, nevertheless. The room we had was very comfortable, we were 3 people, but still plenty of space and well-appointed. The breakfast was outstanding and the staff, especially Dragica, were so nice and friendly. This hotel has a great spa with a very nice indoor pool, which was especially welcome after a hot day’s sightseeing in very hot Zagreb, they were having a terrible heatwave! Would definitely recommend to fellow travelers 👍👍👍
Stayed 3 nights in Aug 2024

8/10 Good

Ellen

Stayed 1 night in Aug 2024

10/10 Excellent

Sylvie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing and great very convenient and near by everything
Stayed 3 nights in Aug 2024

6/10 Okay

tarza

Liked: Cleanliness, property conditions & facilities
No thing
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 * hotel experience in Zagreb
A wonderful 5 nights stay in Zagreb at the Sheraton! The hotel is conveniently located for restaurants and grocery stores. There are stops by the hotel for trams to take you to main sites. Transportation is very cheap! Less than one euro for buses and the tram. However, we walked everywhere during our stay. It’s only a 10 minute walk to the centre and roughly the same time to get to the bus station for the airport bus. The hotel was comfortable and looked very fresh having been recently renovated. Nice breakfast buffet to start the morning and the leisure suite was something to look forward to after a day of doing the sites. I would thoroughly recommend this hotel for a stay in Zagreb.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Amazing staff, super friendly. Great experience
Stayed 6 nights in Aug 2024

10/10 Excellent

JEREMY

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra, Mountain View

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable.
Stayed 2 nights in Aug 2024

8/10 Good

Antonija

Traveled with family
Liked: Cleanliness, staff & service
Front desk was great. Hotel room was outdated some repairs needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was upgraded to the executive level, and it was a beautiful large room with a very comfortable and luxurious bed.
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a walking distance to the old town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yais

Stayed 3 nights in Jul 2024

10/10 Excellent

Yuriy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, comfortable beds, cleanliness.
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMED

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel very close to the old part of town and with very friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

JUNGSUN

Liked: Staff & service, property conditions & facilities
Best Hotel in Zagreb. Very convenient. I would stay if I visit Zagreb again.
Stayed 7 nights in Jul 2024

8/10 Good

Srdjan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bar staff were excellent, very nice property and rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha, Cunupia

Liked: Cleanliness, amenities, property conditions & facilities
Really fun business oriented hotel ,convenient if youre staying and working or having meetings.. There are multiple quiet spots you can get out your room with your laptop or a book.. Totally newly outfitted gym that i really enjoyed, really lovely staff there as well.Didnt make use of the sauna or pool this time but both are obviously fun. Always a pleasure hanging out in the hotel bar with a really perfect staff..sometimes Id just go get a glass of wine to take back to the room just to interact with their delightful energy :)) The italian restaurant still serves good food and compete with the warmth of the wait staff ,appreciated that. Girls at the check in desk were lovely and professional.. The cleaners and everyone walking around attached to the hotel are super nice. I enjoy this hotel too much ,it's a problem .
Stayed 13 nights in Jul 2024

10/10 Excellent

Ricardo, Key Biscayne

Stayed 3 nights in Jul 2024

10/10 Excellent

jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Rodrigo E

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great buffet
The lobby is perfect the rooms need an upgrade the buffet is great
Stayed 2 nights in Apr 2024