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Sheraton Zagreb Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Zagreb Hotel

Exterior
Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
Presidential Suite, 1 Bedroom | Living area | Flat-screen TV, pay movies
Piano bar
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Kneza Borne 2, Zagreb, 10000
  • Zrinjevac
    ‪7 min walk‬
  • Ban Jelacic Square
    ‪11 min walk‬
  • Tkalciceva Street
    ‪12 min walk‬
  • Zagreb (ZAG)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Courtyard View

View from room

Executive Room, 2 Twin Beds, Courtyard View

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV, pay movies

Executive Suite, 1 Bedroom

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 2045 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Courtyard View

Classic Suite, 1 Bedroom, Courtyard View | View from room

Classic Suite, 1 Bedroom, Courtyard View

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Westin Zagreb

Pool
Spa
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (891)
The price is $131
per night
$197 total
includes taxes & fees
Jan 25 - Jan 26
The Westin Zagreb

About this property

Sheraton Zagreb Hotel

5-star hotel in Donji Grad
2 restaurants, a full-service spa, and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge. Housekeeping is available on request.
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Sheraton Zagreb Hotel features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This luxury hotel also offers a casino, a sauna, and a terrace. Onsite parking is available (surcharge).

Sheraton Zagreb Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant. Open daily.
Cafe Imperial - This café serves light fare only. Open daily.
Piano Bar - Onsite piano bar. Open daily.
24-hour room service is available.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Imperial
  • Fontana Restaurant
  • King Tomislav Restaurant
  • Piano Bar

Things to do

  • 5 gaming tables
  • 7 slot machines
  • Art gallery
  • Casino (1,076 square feet of space)
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1000 reviews" "
Rating 8 - Good. 293 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Weguenz

Stayed 1 night in Sep 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

sarah

Traveled with family and small children
Liked: Staff & service
Not much to do in the city itself. Staff was very helpful unfortunately the room needs some maintenance. It was raining so our “things to do” became limited. No fault to the hotel. Pool was great
Stayed 1 night in Oct 2024

8/10 Good

tariq

Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine, Norwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel with an excellent spa, varied breakfast and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to light rail. 12 minutes walk to the heart of the city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!
Stayed 1 night in Sep 2024

2/10 Terrible

LOURDES

Stayed 2 nights in Jul 2024

10/10 Excellent

RUth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient to be able to walk and see the historic parts of Zagreb. The room was enormous and all conveniences were provided, including hairdryer shampoo, etc. there was lots of place to store things and a handy bathrobe to keep me warm. They had a very nice breakfast buffet with lots of fruit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived the first bellhop was very Surly. Everyone else was fantastic especially the lady at the sign-in for breakfast. Great Location. Great Food. Very clean. Would Stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Adetomi

Liked: Staff & service
Easy access to the city centre
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren, Collingwood

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.
Stayed 1 night in Sep 2024

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great location, valet parking, great onsite Italian restaurant—went there twice!
Stayed 3 nights in Sep 2024

2/10 Terrible

Bonnie

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Farrukh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good and the staff was courteous. Parking a van was good as well. We enjoyed our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Miroslav

Stayed 1 night in Aug 2024

10/10 Excellent

Jamilah, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Corina

Stayed 1 night in Aug 2024

10/10 Excellent

Mariam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel amenities including swimming pool and sauna, large room with a bath tub which is rare and a treat these days.. good location with parking. Street parking in Zagreb is free on the weekends. We dropped our car key on the street and Igor hotel staff had found it which totally saved our trip. Thanks Igor! Overall a really nice hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dean

Traveled with family
Liked: Staff & service, property conditions & facilities
Excellent hotel in Zagreb close walking distance to Ben Jelacic square and other dining options amazing pool and gym would stay again. Watch out for Friday Saturday nights loud music from nearby venues can keep you up at night all hours
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious room
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really pleased with the Sheraton Zagreb. We arrived very late, 2am, but the staff were very welcoming, nevertheless. The room we had was very comfortable, we were 3 people, but still plenty of space and well-appointed. The breakfast was outstanding and the staff, especially Dragica, were so nice and friendly. This hotel has a great spa with a very nice indoor pool, which was especially welcome after a hot day’s sightseeing in very hot Zagreb, they were having a terrible heatwave! Would definitely recommend to fellow travelers 👍👍👍
Stayed 3 nights in Aug 2024