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Timeout Heritage Hotel Zagreb

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Timeout Heritage Hotel Zagreb

Street view
Building design
Rooftop bar
Nightclub
Grahor & Klein Room, Main Street View | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Ilica 16, Zagreb, 10000
  • Zagreb Funicular
    ‪1 min walk‬
  • Ban Jelacic Square
    ‪3 min walk‬
  • Museum of Broken Relationships
    ‪4 min walk‬
  • Zagreb (ZAG)
    ‪27 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 320 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grahor & Klein Room, Main Street View

Grahor & Klein Room, Main Street View | In-room safe, desk, iron/ironing board, free WiFi

Grahor & Klein Room, Main Street View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bunk Bed

View all photos for Grahor & Klein Room, Main Street View

Grahor & Klein Room, Main Street View | In-room safe, desk, iron/ironing board, free WiFi

Grahor & Klein Room, Main Street View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Historicism Room, Upper Town View

Historicism Room, Upper Town View | In-room safe, desk, iron/ironing board, free WiFi

Historicism Room, Upper Town View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room with Balcony

In-room safe, desk, iron/ironing board, free WiFi

Heritage Room with Balcony

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Heritage Room with Balcony

Heritage Room with Balcony | In-room safe, desk, iron/ironing board, free WiFi

Heritage Room with Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Historicism Room, Atrium View

Historicism Room, Atrium View | In-room safe, desk, iron/ironing board, free WiFi

Historicism Room, Atrium View

  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room with Balcony

In-room safe, desk, iron/ironing board, free WiFi

Heritage Room with Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grahor & Klein Room, Main Street View

In-room safe, desk, iron/ironing board, free WiFi

Grahor & Klein Room, Main Street View

  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed

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About this property

Timeout Heritage Hotel Zagreb

4-star hotel in Gornji Grad
Along with a restaurant, this hotel has a nightclub and a bar/lounge. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and conference space.
Timeout Heritage Hotel Zagreb offers 49 air-conditioned accommodations with safes and slippers. 102-cm flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Zagreb hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 969 square feet (90 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a nightclub, a rooftop terrace, and multilingual staff.

Timeout Heritage Hotel Zagreb has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
OUT Garden - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
OUT Rooftop Bar - Onsite rooftop bar. Open daily.
OUT Bunker Nightclub - Onsite bar. Open select days.

Languages

Bosnian, Croatian, Czech, English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • OUT Bunker Nightclub
  • OUT Garden
  • OUT Rooftop Bar

Things to do

  • Nightclub

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 102-cm flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Timeout Heritage Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel
Timeout Heritage Hotel Zagreb Zagreb
Timeout Heritage Hotel Zagreb Hotel Zagreb

Timeout Heritage Hotel Zagreb Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 54 out of 148 reviews" "
Rating 8 - Good. 50 out of 148 reviews" "
Rating 6 - Okay. 21 out of 148 reviews" "
Rating 4 - Poor. 13 out of 148 reviews" "
Rating 2 - Terrible. 10 out of 148 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room for Improvement! .
Hello, the hotel stunk of Cigarette Smoke , due to smoking in Restaurant, due to high ceiling and ppl using the lift , my toilet stunk of poo , probably coming through the vents/ventilation system, no locks on window, toilet wash bowl too close to shelf , you knock your forehead,
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Gina Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Jeff

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The area around Timeout was great and the overall location was perfect for a quick visit to Zagreb. The breakfast was also pretty good. But those are the only positive things we can say about this hotel. It’s rundown, noisy and no where close to a 4 star rating. To get into the dilapidated reception you have to walk through a smoke-filled dark and dingy bar. This is also where breakfast is served (vs the open-air rooftop area). No idea who gave this a 4 star rating. It is not!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ylenmae

Liked: Cleanliness, staff & service, property conditions & facilities
Cute
Stayed 1 night in Jul 2024

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, in the center of Zagreb. Just a note: the hotel is combined with a nightclub and the rooms are very specially designed. I liked it a lot and will come back if will go again to Zagreb. It is mot about noise in the room — the sound isolation was good and I slept very well. But if you prefer an old-style comfort and quit silence in the lobby, may be think about another place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Jul 2024

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT.
A stinky dump. Staff is exhausted and young, not particularly friendly. The whole place reeks of cigarette smoke. Linens and towels don’t feel clean. Room did not feel clean. Hairdryer and shower broken. Breakfast buffet was disgusting, confusing and covered in flies.
Stayed 2 nights in Jul 2024

4/10 Poor

SAFAK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the location is excellent and the breakfast buffet quite good, this is not a hotel, let alone a four-star one. It is at best an average youth hostel. The twin room was too small and the hotel was noisy in general. That's why it's not very good value for your money.
Stayed 2 nights in Jul 2024

8/10 Good

Damir

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was awesome only thing its that have been served by really uneducated personal with absolutely zero experience in service! Foreign service with good English but experience zero knowledge in hotel restaurant hospitality!! Sad that place as that has uneducated unprofessional service
Stayed 2 nights in Jul 2024

8/10 Good

Gustavo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the parking is a bit far away specially if you are traveling with older people. Other than that hotel is just perfect.
Stayed 1 night in Jul 2024

2/10 Terrible

Cherie

Stayed 1 night in Jun 2024

10/10 Excellent

Milica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Ananda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient place, specially good for smoking guys.
Stayed 3 nights in Dec 2023

6/10 Okay

Pamela

Business traveler
Liked: Cleanliness
Not bad
Noisy. Receptionist a bit nervous doesn’t like to repeat.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Andrew

Stayed 2 nights in Oct 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Adrian

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good family stay in urban hostel feeling hotel
Good stay in the family room, hotel has a hostel feel on arrival and is well used, but room, linen etc all good. the double height bunk is very high and not suitable for younger children. (Could be made so much safer with a few more scaff poles)
Stayed 1 night in Aug 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Ryan

Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service
Good place to stay for the party scene. This location has rooftop bar, entry bar, and there is a night club in the basement.
Stayed 1 night in Jun 2023

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and atmosphere. Thia place is a gem in the heart of everything!
Stayed 2 nights in Jun 2023

8/10 Good

Jane

Stayed 1 night in Jun 2023