Hotel Palace Zaida

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-out is available.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Smoke detector

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are not available

Masks are compulsory at the property

Pets allowed (no fees)

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

No gap period between guest stays

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Only registered guests are allowed in the guestrooms.

Alcohol is not served at this property.

Guests can access their rooms with a mobile device.

Contactless check-out is available.