*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Helan Family & Garden features a sauna and a children's pool. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Edwardian hotel also offers a terrace, a complimentary children's club, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.
Helan Family & Garden is a smoke-free property.
- Barbecue grill(s)
- Picnic area
- Daily
- Coffee/tea in common areas
- Elevator
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Free breakfast
- Business center
- Tours/ticket assistance
- Year Built - 2010
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 100
- Area shuttle (surcharge)
- Number of meeting rooms - 1
- Ski storage
- Terrace
- Luggage storage
- Free RV, bus, truck parking
- Free buffet breakfast
- Conference space size (feet) - 1076
- Banquet hall
- Laundry facilities
- Total number of rooms - 41
- Number of floors - 5
- Number of buildings/towers - 1
- Arcade/game room
- Airport transportation (surcharge)
- Garden
- Fireplace in lobby
Family Friendly Amenities
- Family property
- Children's pool
- Free WiFi
- Rollaway/extra beds available
- Soundproofed rooms
- Children's club (free)
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Refrigerator
Room Amenities
Helan Family & Garden offers 41 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include showers. This Zakopane hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Wheelchair accessible
- Refrigerator
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Free toiletries
- Balcony
- Desk
- Rollaway/extra beds available
- Soundproofed rooms
- Iron/ironing board (on request)
- Blackout drapes/curtains
- Shower only
- Hair dryer (on request)
- Digital TV service
- Free WiFi
- Free wired internet
- Individually furnished
- Individually decorated
- TV size: 32
- TV size measurement: inch
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Raised toilet seat
- Low-height counters/sink
- Grab bar - near toilet
Parking
Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Room service (during limited hours) is available.
Spa Services
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible path of travel
Nearby Activities
Recreational amenities at the hotel include a sauna and a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Rock climbing nearby
- Mountain biking nearby
- Cave exploring/spelunking nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Horse riding nearby
- Playground on site
- Sledding nearby
- Bicycle rentals nearby
- Rafting nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: PLN 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: PLN 400 per vehicle (one way)
- Crib (infant bed) fee: PLN 20.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 3
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available.
- Cribs (infant beds) are available for PLN 20.0 per stay.
Pet Policy
- Pets not allowed
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Helan Hotel
- Helan Hotel Zakopane
- Helan Family Garden Hotel Zakopane
- Helan Family Garden Hotel
- Helan Family Garden Zakopane
- Helan Family Garden
- Helan Family & Garden Hotel
- Helan Family & Garden Zakopane
- Helan Family & Garden Hotel Zakopane
Hotel Reviews
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