See all properties

Hotel Crocus

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Crocus

A large, multi-story house with a steep roof, surrounded by lush greenery and mountains in the background.
Creator video - submitted by The Manduls
A modern indoor swimming pool with a stone wall and a ceiling simulating a blue sky with clouds.
A spacious lobby with a central glass table, wooden columns, and a high ceiling with a green marble design.
A spa area with a wall of green foliage, a hot tub, and a wooden lounge chair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
$125
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Chalubinskiego 40, Zakopane, Lesser Poland, 34-500
  • Place, Nosal Ski Center
    ‪14 min walk‬
  • Place, Krupowki Street
    ‪19 min walk‬
  • Place, Zakopane Aqua Park
    ‪19 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪81 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a TV, a wooden cabinet, and a carpet with a floral pattern.

Single Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, and a chair. There is a window with a view of the outside.

Deluxe Double or Twin Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Double or Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Family Double or Twin Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment

A hotel room with a dining area, a television, a desk with a computer, and a large potted plant.

Apartment

  • 667 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Presidential Apartment

A spacious living room with a large wooden table, two white leather sofas, a red curtain, and a dining area in the background.

Presidential Apartment

  • 947 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Twin Sofa Beds

Similar properties

Front of property
Hotel Sabala
Zakopane Centrum
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, 219 reviews
Hotel Sabala

About this property

Hotel Crocus

4-star hotel in Zwierzyniec
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hotel Crocus offers 49 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
In addition to a full-service spa, Hotel Crocus features an indoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. Event facilities measuring 1722 square feet (160 square meters) include conference space. This family-friendly hotel also offers a children's pool, a fitness center, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Hotel Crocus is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Hotel Crocus has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered self parking on site (PLN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski storage
  • Steam room
  • Table tennis

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,722 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
  • Uncovered self parking fee: PLN 50 per day
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane

Hotel Crocus Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 103 reviews
Rating 8 - Good. 29 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 2 out of 103 reviews
Rating 2 - Terrible. 1 out of 103 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place to stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, personnel, cuisine.
Stayed 13 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent--near the hiking trails and away from town noise.
Stayed 10 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very picturesque, very nice setting
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice - as expected. Staff helpful.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The exterior and location are great, but the rooms are dated. The pool and Spa are very good. I'd recommend it to families.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. excellent breakfast
Stayed 3 nights in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I have paid for a upgrade for my room
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint hotell med god frukost og fint spa-område
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Változatos, bőséges reggeli. Segítőkész személyzet. Nagyon jó helyen található a szálloda, könnyen megközelíthető.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pomocny personel dobre sniadania czyste pokoje. Chetnie wrocimy w przyszlosci.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt fint hotel , fint rum, trevlig personal, bra frukost, osv… Inget att klaga på
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good restaurants close by, handsome interior
Stayed 9 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시내에서 조금 떨어져 있어 조용하고 편안한 곳이었네요. 새벽 3시에 check out 하는데 조식을 포장해서 챙겨주는데 감동이었음
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dobre jedzenie, fajny pokój zabaw i ekstra strefa basenowa
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Ok z małym "-"

Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkgebühren recht hoch. Frühstücksbüffett exzellent.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealne położenie.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super lokalizacja jeśli twoim kierunkiem są góry

Hotel wybrany ze względu na bliskość kolejki na Kasprowy. Solidny hotel, wspaniała obsługa, wszystko jak powinno być.
Stayed 4 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отдых в любимом городе

Были с семьей со 2 по 6 января. В Закопане ездим более 20 лет и много где проживали.Есть с чем сравнивать. Хороший отель с хорошим завтраком. Бесплатная парковка , местоположение не в центре Это хорошее сочетание цены и качества, комфорта и удобства. Есть спа-центр, но к сожалению мало им пользовались, так как все свое время проводили то на горках, то прогулки по городу.Отель рекомендую
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel en parfait etat, tres propre. Le personnel est très gentil , la réception donne des idées dexcursion. Le restaurant est excellent.
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely, staff too, the parking was excellent, swimming pool,sauna, hot tub, steam room all amazing. The only negative I could find was that the hotel was located a good 20 minutes walk from the center of Zakopane.
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ,very clean, nice room best spa ,friendly staff
Stayed 1 night in Sep 2019