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Bachleda Hotel Kasprowy****

4.0 star property

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Photo gallery for Bachleda Hotel Kasprowy****

Indoor pool, outdoor pool, open noon to 6:00 PM, sun loungers
Junior Apartment, Balcony, Mountain View | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Lobby sitting area
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Szymaszkowa 20, Zakopane, Lesser Poland, 34-500
  • Krupowki Street
    ‪4 min drive‬
  • Zakopane Aqua Park
    ‪6 min drive‬
  • Gubałówka
    ‪13 min drive‬
  • Poprad (TAT-Poprad - Tatry)
    ‪92 min drive‬

Room options

View all photos for Apartment, Balcony, Mountain View

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Apartment, Balcony, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Double Room

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for DELUXE PREMIUM TWIN/DOUBLE

View from room

DELUXE PREMIUM TWIN/DOUBLE

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Junior Apartment, Balcony, Mountain View

Junior Apartment, Balcony, Mountain View | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Junior Apartment, Balcony, Mountain View

  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, Balcony, Mountain View

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Twin Room, Balcony, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony, Mountain View

Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Double Room, Balcony, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

DELUXE PREMIUM TWIN/DOUBLE, Balcony, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

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About this property

Bachleda Hotel Kasprowy****

4-star Zakopane hotel close to Krupowki Street
Ski into Bachleda Hotel Kasprowy****, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Bachleda Hotel Kasprowy**** offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa & Wellness Kasprowy has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 7 years old are not allowed in the spa.

Have fun with onsite winter activities, including downhill skiing and snowboarding. After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Bachleda Hotel Kasprowy**** helps provide the perfect ski vacation with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. Public areas are equipped with complimentary wired and wireless Internet access. This ski hotel also offers a children's pool, a complimentary children's club, and an outdoor tennis court. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Bachleda Hotel Kasprowy**** has designated areas for smoking.

Grand Kasprowy - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Banquet Hall Zakopane - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kasprowy Inn - This restaurant specializes in Regional cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lobby Bar Panorama - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby
  • Uncovered self parking on site (PLN 50 per night)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Banquet Hall Zakopane
  • Grand Kasprowy
  • Kasprowy Inn
  • Lobby Bar Panorama

Things to do

  • Arcade/game room
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Conference center (10,226 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Uncovered self parking fee: PLN 50 per night
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from noon to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 7 years old are not allowed in the spa

Property is also known as

Kasprowy
Kasprowy Mercure
Kasprowy Zakopane
Mercure Kasprowy
Mercure Kasprowy Hotel
Mercure Kasprowy Hotel Zakopane
Mercure Kasprowy Zakopane
Mercure Zakopane Kasprowy
Zakopane Kasprowy
Zakopane Mercure
Accor Kasprowy Zakopane
Mercure Kasprowy Zakopane Hotel Zakopane
Mercure Zakopane Kasprowy Hotel
Mercure Zakopane Kasprowy
Bachleda Kasprowy Zakopane
Bachleda Hotel Kasprowy**** Hotel
Bachleda Hotel Kasprowy**** Zakopane
Bachleda Hotel Kasprowy**** Hotel Zakopane

Bachleda Hotel Kasprowy**** Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 184 reviews
Rating 8 - Good. 85 out of 184 reviews
Rating 6 - Okay. 26 out of 184 reviews
Rating 4 - Poor. 8 out of 184 reviews
Rating 2 - Terrible. 8 out of 184 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Great food but beds uncomfortable

Great food in restaurant and bar, good sauna/spa (extra charge), good swimming pool, good location for the ski slope. Bedrooms dated and beds uncomfortable. Bus to take you into town. But for the price paid, will not be coming back
Stayed 4 nights in Jan 2025

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service

Amazing views

Hotel very clean. Very friendly staff. Delicious food both in restaurant Grand Kasprowy as well as the -1 breakfast/dinner. Curtains in the room unfortunately do not close fully and was not resolved. Quite noisy air conditioning.
Stayed 6 nights in Aug 2024

4/10 Poor

Agata

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The condition of the hotel is not Good especially on the floors. Aircon in the room was broken - but we got uprageded room. In the other room there was a strange noice on the 7th floor - like a laundry noise all night. I was informed by the staff that it is even worst on the 4th floor. LOL. We had to pay additionally to enter the spa/outside jacuzzi space. From 7 am they are building a pool or sth so if you want to have a peaceful stay- don’t go there. In the breakfast restaurant some tables and chairs look like from the 90’s. Overall - I would not recommend- this is not 4star hotel that I excpected.
Stayed 1 night in Jul 2024

8/10 Good

anna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Maryna

Stayed 2 nights in Mar 2024

4/10 Poor

elizabeth

Traveled with family
Check in was not very welcoming. A lot of little broken things in the room ex. Broken trash can in the bathroom. The room was very smelly. No iron in the room. There an iron room on the 1st floor but it was very dirty. Breakfasts are far from enjoyable.
Stayed 3 nights in Aug 2023

8/10 Good

IZABELA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel /rooms needs maintenance improvements ASAP. In our first 24 hour , we had to change 3 times room. Reasons: no A/C in room and bad smell. Even in our 3rd room there was no water pressure in the shower. A/C was not working properly too. Workers were very nice.
Stayed 4 nights in Jun 2023

8/10 Good

MARCIN

Stayed 4 nights in Dec 2022

6/10 Okay

Natalia

Stayed 3 nights in Dec 2022

10/10 Excellent

Alexander

Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice views Additional charges for many facilities. Over priced hotel
Stayed 2 nights in May 2022

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2022

4/10 Poor

Ivan, San Francisco

Traveled with family
Liked: Amenities
Disliked: Staff & service
The hotel is located next to a nice slope to Zakopane. Very convenient if your main purpose is skiing or snowboarding. However, there is not much around and you definitely would need a car to enjoy Zakopane. The property has nice amenities, but it is an old building (renovated) and it needs some maintenance (elevators are old and get stuck). Also, I feel that it’s totally overpriced. The radisson is a nicer property and cheaper. This hotel also charges from 70-100 zl per night per parking. So be ready to pay an extra 100 bucks just for parking if you are staying over 5 nights. This is ridiculous. The food is good in the hotel. Service is ok, nothing special.
Stayed 6 nights in Jan 2022

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, helpful hotel.

I have been staying at this hotel now for several years, I attend with different groups throughout each year, family groups and groups of friends, both these groups are catered for fantastically by the hotel. This year in particular changes to the UK entry requirements a fit to fly certificate was required, the hotel advised me where to obtain such a test and assisted with me obtaining the certificate on the date of my return home, many thanks again to the hotel and I’ll definitely see you again next year.
Photograph from the outside terrace taken in early December 2021
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

6/10 Okay

Janusz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I must admit food was good, service was pleasant. However our room was in poor condition, didn't look anything like advertised. Advertised rooms are after renovations and we weren't informed about different standards. That was very disappointing. Overall hotel is clean has nice entrance, swimming pool, and very good location for skiing and walking excursions.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019