Mabely Grand Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mabely Grand Hotel

Front of property - evening/night
Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Flat-screen TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • All inclusive
    All inclusive
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kambi, Zakynthos, Zakynthos Island, 291 00
  • Porto Vromi Beach
    28 min drive
  • Porto Limnionas Beach
    28 min drive
  • Shipwreck Beach
    29 min drive
  • Zakynthos (ZTH-Zakynthos Intl.)
    49 min drive

Room options

Economy Double or Twin Room, Garden View

  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Executive Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Classic Double or Twin Room, Sea View

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Comfort Double or Twin Room, Garden View

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Junior Suite, Sea View

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Suite, Sea View

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Premium Double or Twin Room, Pool Access

  • 322 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Mabely Grand Hotel

5-star Zakynthos hotel with restaurant
This smoke-free hotel features 2 outdoor pools, a restaurant, and a health club. A free beach shuttle and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Mabely Grand Hotel offers 108 air-conditioned accommodations with safes and slippers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.
Some rates at Mabely Grand Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mabely Grand Hotel features 2 outdoor swimming pools, an outdoor tennis court, a health club, and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Event facilities measuring 4306 square feet (400 square meters) include a conference center. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and spa services. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Mabely Grand Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
Restaurant Lydia - Overlooking the ocean and pool, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Bar Noire - Overlooking the ocean, this lobby lounge serves light fare only. Open daily.
Pool Bar - This poolside bar specializes in Mediterranean cuisine and serves light fare only. Open daily.
A la Carte Avantage - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Mabely Grand Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Room service during certain hours (limited menu)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, Greek

Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 8:00 PM on request
  • Free beach shuttle
  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • A la Carte Avantage
  • Bar Noire
  • Pool Bar
  • Restaurant Lydia

Things to do

  • 2 outdoor pools
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,306 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Elevator

More

  • 2 floors
  • 6 buildings
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • Airport shuttle fee per child: EUR 15 (one-way), (from 2 to 12 years old)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is available only in the lobby.

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Property is also known as

Grand Hotel Mabely
Hotel Mabely
Hotel Mabely Grand
Mabely
Mabely Grand
Mabely Grand Hotel
Mabely Grand Hotel Zakynthos
Mabely Grand Zakynthos
Mabely Hotel
Mabely Grand Hotel Hotel
Mabely Grand Hotel Zakynthos
Mabely Grand Hotel Hotel Zakynthos

Mabely Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 65 out of 171 reviews" "
Rating 8 - Good. 63 out of 171 reviews" "
Rating 6 - Okay. 25 out of 171 reviews" "
Rating 4 - Poor. 12 out of 171 reviews" "
Rating 2 - Terrible. 6 out of 171 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During our stay we noticed a lot of things that did not meet the standards of a 5* hotel in any way. For example, rips in curtain in bedroom, no iron in the room, broken toilet seat, no kettle, dirty hottub, only one jet working in hottub, cracks and marks on the bedroom walls, dirty tablecloth at lunch on day of arrival, 2 broken lamps in the room. We were not told you needed to book the hottub amongst other things, which we had to find out for ourselves or from other guests staying at the hotel, as we were quickly dismissed when speaking to someone at reception. No efforts were made whatsoever at any point during our stay. The photos of this hotel on Expedia where I booked is nowhere near what we saw when we arrived. The beds are extremely uncomfortable, furniture is dirty throughout the hotel, WiFi is only available in the lobby which was very inconvenient as we needed to make important work related emails. The hotel is nowhere near the airport and does not offer complimentary shuttle services, we had to pay €48 for a taxi to and from the hotel. Would highly NOT recommend!
Stayed 6 nights in Oct 2019

8/10 Good

Konstantina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
We were very happy with the location and the hotel in general. The breakfast was amazing!! The only bad thing is that there's no WiFi in the rooms, just at the reception.
Stayed 2 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Excellent 5* customer service. All staff members were super nice and helpful. The cleanness however was not to 5* standards. Our room was dirty and everything was very used and broken.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 14 nights in Aug 2019

4/10 Poor

MP

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel looks nice in pictures but the room furniture is antiquated. The bed is not comfortable. Rooms need to be updated. WiFi is only available in the lobby which was very inconvenient. The hotel is not near the airport and does not offer complimentary shuttle service. We had to pay €48 for a taxi ride to the hotel. You’ll need to pay another €48 for the taxi ride back as well. My experience overall was disappointing. On the bright side, the staff was very friendly and their breakfast is tasty.
Stayed 1 night in Jul 2019

8/10 Good

Alice, London

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is nice and elegant place to stay and staff friendly :) one think only if you need wi-fi connection be very carful on choosing this place as there in no wi-Fi signal there connection keeps dropping and you won’t be able to sent emails properly. Definitely not business people oriantated place.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great but the room was very hot when we arrived and the air conditioning was ineffective and kept cutting out. The safe was not working although we were told if we called reception they would come and fix it. Bathroom amenities were not restocked, there was no shampoo. The hotel guest noise policy needs reviewing. There loud music coming from a room close to ours making a quiet sit on the balcony after a long journey impossible. The hotel had to ask the occupants to turn their noise down. It’s a real shame because we stayed here some years ago without issue. We immediately left and found a real 5 star hotel !
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from the property. Staff are polite, friendly and super helpful. We enjoyed the amazing buffet for breakfast and dinner every day. The hotel also hosted some events like Greek night and live music. We had a gorgeous sea side view of the hotel which overlooked beautiful blue water. The property was very clean, just looked a little old to me or maybe it was just traditional. Overall loved every bit of it.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 11 nights in Sep 2018

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Honest review
Hotel is beautiful although it needs some updating. For example, the lining of the pool is coming away, chair brocken, bathrooms tired etc). The biggest issue with this hotel is the evening entertainment. It is infrequent and boring (Greek night was good). The bar area is more like an old people’s home than a holiday hotel in the evening. The food is gorgeous but the all inclusive drink choice is very poor. All in all it is a gorgeous (it is a stunning building but needs updating), views are beautiful, hotel in a very quiet location with lovely staff staff but they need to up their game as their all inclusive and entertainment in not as good as most other hotels. Finally, I do not think the hotel is 5 star in its current state.
Stayed 7 nights in Sep 2018

10/10 Excellent

Maria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel....lovely location
On staying here you really do need a car to see the island...visit restaurants as quite romote. Comfort and staff in hotel were excellent.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Getaway
We visited here in Sept 2018 and It was lovely. Would give it 4.5/5 overall. Staff were top notch, room clean and excursions and trips available if you want to explore a bit. Hotel isolated and not many kids or teenagers at all. Great for couples. Recommend hiring a quad and visiting shipwreck beach and Alikes. The staff here were exceptional. No one was rude and a few stood out.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Friendly staff and great views! Loved our stay...thank you!
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overall the hotel room is great. But as a 5 star hotel; it doesn't have WI-FI; which was pretty sucks.
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
not a value for money stay
no wifi access except the main lobby where even there it was not possible to have access. no iron in the room! they wanted to charge us for ironing service. freddo coffee at the bar was 5 euros!! however breakfast was perfect and pool was nice. i wouldnt go back or recommend
Stayed 3 nights in Aug 2018

8/10 Good

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything wonderful. Professional. Warm hospitality.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2018