BW Plus Zanzibar

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BW Plus Zanzibar

Rooftop terrace
Hallway
Egyptian cotton sheets, premium bedding, in-room safe, desk
Front of property
Outdoor dining

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Parking included
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Kinu Cha Taa, Malindi, Zanzibar Town, Mjini Magharibi Region
  • Malindi Mosque
    3 min walk
  • Zanzibar Ferry Terminal
    5 min walk
  • Mercury's Zanzibar
    1 min walk
  • Zanzibar (ZNZ-Zanzibar Intl.)
    19 min drive

Room options

Standard Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

BW Plus Zanzibar

4-star hotel in Stone Town
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, a 24-hour front desk, and limo/town car service are onsite.
BW Plus Zanzibar offers 26 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Concierge services and limo/town car service can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

BW Plus Zanzibar is a smoke-free property.

BW Plus Zanzibar has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from April 4 2024 to January 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night
  • Administrative fee: USD 5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (one-way)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit
Property Registration Number NR. A.338.2019

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Best Western Plus Zanzibar Hotel
Best Western Plus Zanzibar
BW Plus Zanzibar Hotel
Best Western Plus Zanzibar
BW Plus Zanzibar Zanzibar Town
BW Plus Zanzibar Hotel Zanzibar Town

BW Plus Zanzibar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 191 reviews" "
Rating 8 - Good. 75 out of 191 reviews" "
Rating 6 - Okay. 29 out of 191 reviews" "
Rating 4 - Poor. 13 out of 191 reviews" "
Rating 2 - Terrible. 10 out of 191 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to grab the ferry this is the best place
Stayed 1 night in Mar 2024

10/10 Excellent

Abraham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff, good location and very nice rooms.
Stayed 1 night in Jan 2024

4/10 Poor

Said, San Diego

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are dirty and unprofessional. The first day I had breakfast, the lady serving me was wearing a very dirty trouser, she was not hygienic at all. The sheets on the bed had a big hole which was shocking. I’m a big coffee drinker, when I travel I move around with my coffee and I love making coffee in my room. I was shocked to see the kettle in my room, how dirty it was.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
For a short stay, rest location, comfy bed, good AC.
Stayed 1 night in Dec 2023

10/10 Excellent

Hitesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only needed to stay for one night and this was prefect, clean rooms, good facilities and helpful staff.
Stayed 1 night in Oct 2023

6/10 Okay

ravi

Business traveler
It is an average place ..... nothing very great
Stayed 1 night in Sep 2023

6/10 Okay

Said, San Diego

Business traveler
Disliked: Amenities
I travel to zanzibar for business frequently and it’s always had to find places to stay when it’s high season. I have stayed at this property over a year ago a couple of times and was never happy with the stayed at this hotel months ago and was never happy. I thought after a year I will give them another chance but it’s the same. Disappointing really.
Stayed 1 night in Sep 2023

6/10 Okay

Shabbir

Traveled with partner
Liked: Cleanliness, staff & service
I really would love to write a good review, however would not be fair if I didnt be honest... Building exterior is beautiful, modern yet nice touches of authentic Zanzibar architecture. Location is good, right across the Ferry Docks. We were told it is a 4 minute walk from Ferry. Pulled our bags and started to walk...there was absolutely no visible sign from the road on the property, its hidden from the main road, and when we asked the locals, nobody seemed to know about it. We walked in the scorching heat lugging our bags for at least half an hour if not more. Finally flagged down a tuk tuk to take us there.we had apparently passed it and were almost in the centre of the Darajani Market by then. The taxis and tuk tuks all had difficulty finding the place. Next to it was Golden Tulip which had proper signs, perfectly paved entrance and visible from the road...too bad, started off with negative vibes! Also two out of three days we were there, the elevator was out of service with no sign of any repairs to it. We are seniors and doing the stairs was not easy, and unacceptable for so long. Staff was nice, breakfast was not bad. Rooms were super small. Ours had no view, just a building like two feet away... Also the little road leading to the hotel is horrible, many bajaj drivers refused to come to the entrance..could easily be fixed/maintained by the Property. Would i go back to this hotel? Probably not...
Stayed 3 nights in Aug 2023

2/10 Terrible

Jean Baptiste

Traveled with partner
Disliked: Staff & service
Nothing special
Stayed 7 nights in Jul 2023

6/10 Okay

Janesh

Stayed 2 nights in Jun 2023

6/10 Okay

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean but really small. Bathroom was clean and nice hot water. We got a queen bed room and the room is basically the size of the queen bed 2ft on each side of the bed. The only way we could open a full size suitcase was to put it on the bed. Location is good. Its like a 2 minute walk to the Zanzibar ferry station. Breakfast is excellent. Fresh fruit juices, freshly made eggs.
Stayed 2 nights in Jun 2023

10/10 Excellent

ABDULHAMEED

Liked: Staff & service, property conditions & facilities
We really enjoyed our stay here. Staff very courteous and accommodating, rooms nice and clean. It’s conveniently located, right in the heart of the city where everything is easily accessible either by walk or by cab. Will definitely return when back in Zanzibar.
Stayed 2 nights in May 2023

8/10 Good

lars

Stayed 1 night in Mar 2023

10/10 Excellent

Christopher B

Stayed 1 night in Feb 2023

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in until check out the staff we're extremely friendly and helpful. They also provided excellent recommendations for shopping, dining, and activities as well. The internet was strong and fast which allowed me to continue to work while on vacation. Highly recommended!
Stayed 3 nights in Sep 2022

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

mulugeta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

DNT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Lothar, Charneca da Caparica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
In our opinion, not even close to the Best Western standard, we got to know from other country. Far below expectations. Even having to struggle during 1 week for reasonable Internet connections, moving around between rooftop terrace and reception area to find reasonable connection. Breakfast surprisingly poor.
Stayed 7 nights in Aug 2022

8/10 Good

MELINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get a perfect score because the area around the property was a bit undeseriable
Stayed 1 night in Jun 2022

2/10 Terrible

Jennifer

Disliked: Cleanliness
bugs
Stayed 1 night in Jun 2022

6/10 Okay

Martha

Business traveler
Disliked: Cleanliness, amenities
xxx
Stayed 5 nights in May 2022

8/10 Good

Kenovia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast experience was quite nice, the waterfall wall makes the entrance smell damp. I booked the best room they had. It was fine. The hot water in the shower was mediocre but the rainwater shower head was nice. Overall. I would return.
Stayed 2 nights in Apr 2022

2/10 Terrible

hayat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
À désastre
Stayed 3 nights in Feb 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very helpful
Stayed 5 nights in Feb 2022