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Zanzibar Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zanzibar Palace Hotel

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | View from room
Interior detail
Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | Terrace/patio
Royal Suite, 1 King Bed, Partial Ocean View, Executive Level | Living area | 32-inch LCD TV with cable channels, TV, DVD player
Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kiponda area house number 831, Stone Town, Zanzibar Town
  • Malindi Mosque
    1 min walk
  • House of Wonders
    3 min walk
  • Hamamni Persian Baths
    4 min walk
  • Zanzibar (ZNZ-Zanzibar Intl.)
    19 min drive

Room options

View all photos for Grand Suite, Bathtub

Grand Suite, Bathtub | Egyptian cotton sheets, premium bedding, Select Comfort beds

Grand Suite, Bathtub

  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

  • 743 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level | Egyptian cotton sheets, premium bedding, Select Comfort beds

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

  • 721 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed, Ensuite

Luxury Double Room, 1 Queen Bed, Ensuite | Egyptian cotton sheets, premium bedding, Select Comfort beds

Luxury Double Room, 1 Queen Bed, Ensuite

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed, Balcony

Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds

Romantic Suite, 1 King Bed, Balcony

  • 518 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony, City View

Signature Suite, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Signature Suite, 1 King Bed, Balcony, City View

  • 518 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Zanzibar Palace Hotel

4-star Zanzibar Town hotel, connected to a shopping center in Stone Town
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and massage/treatment rooms.
Zanzibar Palace Hotel offers 9 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic.
Zanzibar Palace Hotel features a full-service spa. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Colonial hotel also offers spa services, a library, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle.

Zanzibar Palace Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 10:00 AM.
Palace Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Reservations are required.
24-hour room service is available.

Languages

English, French, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Palace Restaurant

Things to do

  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • On the boardwalk/promenade

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1904
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Palace Hotel Zanzibar
Zanzibar Palace
Zanzibar Palace Hotel
Zanzibar Palace Stone Town
Hotel Zanzibar Palace
Zanzibar Palace Hotel Zanzibar Island/Stone Town
Zanzibar Palace Hotel Hotel
Zanzibar Palace Hotel Zanzibar Town
Zanzibar Palace Hotel Hotel Zanzibar Town

Zanzibar Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 90 out of 130 reviews" "
Rating 8 - Good. 23 out of 130 reviews" "
Rating 6 - Okay. 10 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 3 out of 130 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Soyoung

Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Aug 2024

6/10 Okay

Eric

Traveled with group
Liked: Cleanliness, staff & service
The property lacks personality and an identity. Seems more like a hostel than a hotel. It’s a cool building but the decor and design is non-existent and there is little energy in the place. Location is good and the airport pick up for VIP was helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Friendly and helpful staffs.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is authentically decorated and very charming. The room and veranda are quite spacious and very well appointed with warm personalized details like elegantly hand written tags on the hair and body care bottles. The bed is very comfortable. Daniella is incredibly helpful. I was nervous about getting lost on my way to a dinner reservation even though it was very close. The center of town can be a bit of a maze to navigate, so she had one of her staff escort me the entire way there. She also informed me that the restaurant staff would accompany me back. After dinner, I was escorted comfortably back. The breakfast is so pleasant with a varied selection of buffet items as well as prepare to order items. Oh, and they have a really nice coffee machine that can make lattes, espresso, regular coffee, etc. it was some of the best coffee I enjoyed on the trip. I am a solo traveler in my early 60’s so I regularly interact with staff to enjoy conversations. Daniela is quite engaging, a real joy to speak with. She’s never too busy to provide a suggestion or partake in a conversation. The restaurant and bar staff were just as delightful and I even shared drink recipes with one. An incredibly great stay! I would stay here again!
Stayed 2 nights in Jul 2024

4/10 Poor

Chrystal, Southfield

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too old and run down. Stairs were unsafe and not level. Bed was too high. Bathroom was tiny and old. Tv didn’t work well. I didn’t like the mosquito netting around the bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Traveled with group
Liked: Amenities, property conditions & facilities
Great stay with awesome staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in hundreds of hotel rooms across the globe of various quality and this one takes the cake for some serious malfunctions. I was prepared for unique and thought it would be a super cool place. We had the honeymoon suite. Up six very steep flights of stairs (could be charming). I had immediately asked to be shown the room. They insisted on showing us around the lobby. Seriously. I really just needed to go to pee but they had to show us the dirty couch. we make it up the 6 steep flights. Weird. They show us the bathroom. Which is up another flight of stairs and outside. It was pouring rain. Although there was a cover I peed while getting rained on. Like for real. So we leave and sightsee for a few hours. We come back and head the six flights back to our room. And we can't get in. Try unlocking it and it it kept getting relocked. From the inside. There was someone in there that kept relocking the door. Slightly off but okay. The lady for turn down service finally lets us into our own room and continues to awkwardly do not sure what. Then with us in the room she sprays crazy amounts of roach spray. Like for real. The room has a sheen of roach spray that is settling all over it and us. Completely nauseated by the smell and the process. Unbelievable. I called down and asked them to find us a cab. To be fair to the hotel I didn't complain. I just wanted out. since I didn't touch one thing I asked for partial refund. They said no. Stay at the Hyatt.
Stayed 1 night in Jul 2024

2/10 Terrible

veronica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was totally the opposite of what we expected certainly not 4 star. Misold
Stayed 2 nights in Jun 2024

10/10 Excellent

Khrystine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were nice. Getting to the hotel is difficult. Roads leading to property aren’t much wider than a car width.
Stayed 1 night in May 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in center of Stone Town
Great stay in the center of Stone Town. The building is unique with an interesting history and every room has a slightly different vibe. Our room has a balcony to the busy street below and an in-room large bath/shower. All of the staff were very friendly and gave maximum effort to ensure we enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing character, this. Hotel has a charm that totally enhanced my stay and out in context where I was and the history. The staff - omg so courteous and helpful, in all my travels I have not experienced more genuine hospitality
Stayed 4 nights in May 2024

6/10 Okay

Priscilla

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with charm. Very friendly and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the traditional Cousy nature it has. I did not like the fact it doesn’t have ramp access at the entrance and no elevator… UNESCO prevented that I understand but it makes it family unfriendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Suzannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at dozens of hotels throughout Africa, and this is my new favorite! We loved every part of it…the bed, bath, beauty, ambiance, food, wine, staff, and owner! The room had all the amenities we needed, the bed was exceptionally comfortable, the location in the heart of stone town is superb, and the breakfast delicious! We have already booked our next stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher, Hermantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the nicest people I have ever met. Friendly, genuine and helpful! I can not say enough good things about the people who work at Zanzibar palace The location was within walking distance of everything we wanted, the breakfast was excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Fahmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place with very friendly staff
Great place with traditional touch and top location. Right in the heart of stone town. Very friendly and helpful, always happy to help. Would definitely stay again. I had a room with balcony which was very nice to watch the sun come up in the morning and see people go about their daily lives in stone town. Fantastic way to experience the real Zanzibar.
Stayed 1 night in Dec 2023

8/10 Good

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. If the room had a small table for Laptop work I would be happier.
Stayed 3 nights in Nov 2023

8/10 Good

John, Lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Anouska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location-within walking distance of Darjani Market and Freddie Mercury’s house. The staff was attentive and helpful. The room I stayed in was huge and clean. It was 3 flights up but they help you with your luggage. They offer spa services which is done in a hotel suite. The massage I had was terrific. My only regret is I didn’t have more time there.

10/10 Excellent

D

Stayed 2 nights in Nov 2023

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night and wish we stayed longer. Staff very friendly breakfast was delicious. Also included free pick up from airport.
Stayed 1 night in Oct 2023