*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Mercure Miyagi Zao Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a full-service spa, Mercure Miyagi Zao Resort & Spa features hot springs and ski-in/ski-out access. Event facilities measuring 7190 square feet (668 square meters) include a conference center. This ski hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.
Mercure Miyagi Zao Resort & Spa is a smoke-free property.
- Elevator
- Full-service spa
- 24-hour front desk
- Conference space
- Free self parking
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Conference space size (meters) - 668
- Number of meeting rooms - 6
- Ski storage
- Ski-in/ski-out access
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 7190
- Gift shops or newsstand
- Conference center
- Shared microwave
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 312
- Arcade/game room
- Garden
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Laundry facilities
- Arcade/game room
- Playground on site
- Refrigerator
Room Amenities
Mercure Miyagi Zao Resort & Spa offers 312 air-conditioned accommodations with safes and slippers. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Zao hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
- Air conditioning
- Television
- Refrigerator
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Iron/ironing board (on request)
- Bidet
- Slippers
- Shower/tub combination
- Satellite TV service
- Free WiFi
- TV size measurement: inch
- Deep soaking bathtub
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Shampoo
- Toilet paper
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Moritosoyokaze - This buffet restaurant serves breakfast and dinner.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
- Tattoo restrictions disclaimer
- Body treatments
- Indoor mineral hot springs (Japanese-style onsen)
- Facial treatments
- Outdoor mineral hot springs (Japanese-style onsen)
- Aromatherapy treatments
- Massages
- Yukata (Japanese robe)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
Nearby Activities
Recreational amenities at the hotel include ski-in/ski-out access.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
- Snowboarding nearby
- Hot springs on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Miyagi Zao Royal Hotel
- Miyagi Royal Hotel
- Miyagi Zao Royal
- Miyagi Royal
- Miyagi Zao Royal Hotel Japan
- Active Resorts MIYAGI ZAO Hotel
- Active Resorts MIYAGI Hotel
- Active Resorts MIYAGI
- Active Resorts MIYAGI ZAO
- Mercure Miyagi Zao & Spa Zao
- Mercure Miyagi Zao Resort Spa
- Mercure Miyagi Zao Resort & Spa Zao
- Mercure Miyagi Zao Resort & Spa Hotel
- Mercure Miyagi Zao Resort & Spa Hotel Zao
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Hotel Reviews
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