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Chikusenso Onsen

4.5 star property

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Indoor pool
Presidential Suite, Mountain View | Living area | Flat-screen TV
Gardenspa Suite, Mountain View | Minibar, in-room safe, desk, soundproofing
Mt. Zao Suite, Mountain View | Minibar, in-room safe, desk, soundproofing
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
88-11,Aza Uwanohara, Togatta-Onsen, Zao, 9890916
  • Togatta Onsen
    ‪1 min walk‬
  • Zao Dairy Farm
    ‪3 min drive‬
  • Takimidai Lookout
    ‪10 min drive‬
  • Sendai (SDJ)
    ‪56 min drive‬

Room options

View all photos for Gardenspa Suite, Mountain View

Gardenspa Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Gardenspa Suite, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Cypress Suite, Mountain View

Cypress Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Cypress Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Panorama View Suite, Mountain View

Panorama View Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Panorama View Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Courtyard View

Deluxe Twin Room, Courtyard View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, Courtyard View

  • 204 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mt. Zao Suite, Mountain View

Mt. Zao Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Mt. Zao Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite, Mountain View

Presidential Suite, Mountain View | Living area | Flat-screen TV

Presidential Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Tatami Room, Mountain View

Deluxe Tatami Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Deluxe Tatami Room, Mountain View

  • Mountain view
  • Sleeps 3
  • 3 Twin Futons

View all photos for Deluxe Superior Twin Room, Mountain View

Deluxe Superior Twin Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Deluxe Superior Twin Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premier King Room, Mountain View

Deluxe Premier King Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Deluxe Premier King Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Premier Suite, Mountain View

Junior Premier Suite, Mountain View | Minibar, in-room safe, desk, soundproofing

Junior Premier Suite, Mountain View

  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mercure Miyagi Zao Resort & Spa

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
4.0 out of 5, Very Good, (264)
The price is $74
per night
$89 total
includes taxes & fees
Feb 25 - Feb 26
Mercure Miyagi Zao Resort & Spa

About this property

Chikusenso Onsen

4.5-star Zao hotel with restaurant
This hotel features a full-service spa, a restaurant, and a health club. Free WiFi in public areas, free valet parking, and free train station pick-up are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Chikusenso Onsen offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, slippers, bidets, and toilets with an electronic bidet. This Zao hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Botanica has 3 treatment rooms including rooms for couples. Services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Chikusenso Onsen features a full-service spa and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This luxury hotel also offers spa services, a library, and a terrace. A train station pick-up service and a train station drop-off service are complimentary for guests. Onsite uncovered self parking and uncovered valet parking are complimentary.

Chikusenso Onsen has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Health club
  • Library
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the spa

Property is also known as

CHIKUSENSO Mt.Zao Onsen Resort&Spa Hotel Zao
CHIKUSENSO Mt.Zao Onsen Resort&Spa Hotel
CHIKUSENSO Mt.Zao Onsen Resort&Spa Zao
Hotel CHIKUSENSO Mt.Zao Onsen Resort&Spa Zao
CHIKUSENSO Mt.Zao Onsen Resort&Spa Hotel Zao
CHIKUSENSO Mt.Zao Onsen Resort&Spa Hotel
CHIKUSENSO Mt.Zao Onsen Resort&Spa Zao
Zao CHIKUSENSO Mt.Zao Onsen Resort&Spa Hotel
Hotel CHIKUSENSO Mt.Zao Onsen Resort&Spa
CHIKUSENSO Mt.Zao Onsen Resort Spa
Chikusenso Mt Zao Onsen Spa
Chikusenso Onsen Zao
Chikusenso Onsen Hotel
Chikusenso Onsen Hotel Zao
CHIKUSENSO Mt.Zao Onsen Resort Spa

Chikusenso Onsen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 1 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and peaceful. Beautiful decor, great service, great food . Highly recommend.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2017

10/10 Excellent

Alessandro, Sendai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed me before I even got out of the car.
I checked in a bit late in the evening, and as I turned off the main road, my car crossed over a stone bridge suspended over a small ravine carved by the river below. That bridge really separates the Chikusenso from reality. As I parked, I was promptly greeted by a staff member with a flashlight and politely ushered into the reception area. Aesthetically, the whole hotel is a work of art. Rich with wood, stone, and tasteful art pieces to complement the different areas of the hotel, the whole place has a traditional feel, yet mixes in modernity. The best example of this is the shower area in the rooms. It's almost all stone, dark forest green with enough space to comfortably fit two. The staff is excellent and the facilities are spotless. They have outdoor, private baths with great views of the surrounding forest. A great bar, forest trails, spa, and free espresso machines in your room. You'll want for nothing in terms of modern convenience, yet leave with a feeling of traditional Japanese culture as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain getaway
This is a pretty special place - incredibly relaxing. There's enough english speaking staff for westerners to get by, and a very capable chef on site serving multicourse breakfast/dinner. There isn't much to do in the surrounding area, but if all you want is a quiet place to retreat and recharge this onsen is perfect. -Once you tire of the hot baths: coffee makers, water dispensers any cozy places to read a book abound. -If you email ahead (3days) there's a shuttle from/to the Sendai high speed rail station (leaving -Less busy during the week -Small gym with two treadmills and a cable machine -Two gender segregated baths (male and female) and two preservable private baths. Our room also had a spectacular shower + tub that I felt guilty never having needed to use -Dinner usually 5-6 courses with plenty of sashimi and delicious beef. I'm an athletic 28 year old male and I definitely didn't go hungry here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan with tranquil gardens
Very relaxing with our own private onsen on our deck. The food was amazing and the staff very attentive. Highly recommended

10/10 Excellent

Peter, Cohasset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great ryokan in Zao Onsen Miyagi
This is the highest quality Ryokan I have ever stayed in and the individual service is outstanding. However note that this is in Zao Onsen Miyagi prefecture, not the more famous Zao Onsen Yamagata prefecture. Nowhere on the hotels.com website indicate this. This is reached from Sendai, not Yamagata.

10/10 Excellent

ZeiYen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的渡假酒店，很適合忙碌的人，放鬆，放空，享受大自然的好地方
環抱著大自然，露天溫泉♨️ 只在酒店裏，享受著寧靜，完全放鬆 歺點非常精緻又美味。酒店也很貼心的為每間客房房客精心準備霄夜。 住宿的享受，環境優美舒適，溫泉水質良好也沒味道。溫體鬆筋。坐骨神經痛也改善了。又渡假又療癒。👍👍👍
Stayed 2 nights in Nov 2024

10/10 Excellent

アキ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい旅館だと思います。スタッフの方もお料理もお風呂も全部良かったです。朝ごはんは特に最高でした。
Stayed 1 night in Aug 2024

10/10 Excellent

KOICHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
平日に利用しましたが、宿泊客は3組のみだったので、とても静かでした。雪景色をめでながら露天風呂に浸かることができました。
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒服寧靜的溫泉旅館
室內裝潢很新，房間以淺色木為主，舒適簡約，餐廳食物精緻，員工友善，整體說很滿意
Stayed 3 nights in Jan 2024

10/10 Excellent

Motohiro

Stayed 1 night in Nov 2023

8/10 Good

shigeko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Misao

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かな宿と温泉、料理も美味しい。好みは色々あるけど、静かに温泉を楽しんで過ごすのに良い所です。
Stayed 2 nights in Sep 2019

10/10 Excellent

KwangHo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 매우 만족하였읍니다. 직원들이 무척 친절하였읍니다.
Stayed 1 night in Feb 2019

8/10 Good

Yasunobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店優秀
飯店客房非常乾淨設備齊全服務優秀 離仙台車站 有一段距離 但是有送迎 巴士 非常方便 是一間讓人會想 再次 蒞臨 的飯店
Stayed 1 night in Dec 2018

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
森の中の隠れ家ホテル
サービスもよく快適に過ごせました。ロビーのピアノの生演奏とワインのサービスも良かったです。食事も一品一品こだわっていてお皿などにもこだわりが感じられました。
Stayed 1 night in May 2018

10/10 Excellent

Hsienhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連住了三天，大推主廚師傅，每天的早晚餐菜色都不重覆而且都做得很好吃（第三天晚上是鐵板燒，早餐出現了到地越南生春捲）。然後他們的浴袍也蠻有質感的，入住前幾天會寄信問身高，確保size合身。如果能夠自駕的話超級推薦住這家。
Stayed 3 nights in Jan 2018

10/10 Excellent

RUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
贅沢な時間を過ごせます
贅沢な空間にセンスの良い調度品が揃っています。女性のお風呂は、森の中に浮いているみたいな露天風呂で、とっても素敵です。お部屋も広くてのんびりさせていただきました。

8/10 Good

はねっこ, 栃木

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自然に囲まれた旅館
あいにくの天候でしたが、ピアノの生演奏など、落ち着いた雰囲気、スタッフのサービスも良く、穏やかで快適な時間を過ごせました。 お食事も、釜で炊いた地元米のご飯と仙台牛が美味しかったです。 リピーターの方々も多いそうです。 また行きたいと思います。