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Sansatei

3.0 star property

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Photo gallery for Sansatei

Spa
Hallway
Exterior
Interior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
30 Higashiura, Togattaonsen, Zao, 989-0916
  • Togatta Onsen
    ‪1 min walk‬
  • Mt. Zao
  • Zao Fox Village
    ‪17 min drive‬
  • Sendai (SDJ)
    ‪41 min drive‬

Room options

View all photos for Economy Japanes-style Room

In-room safe

Economy Japanes-style Room

  • 151 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Superior Japanese-style Room

In-room safe

Superior Japanese-style Room

  • Sleeps 6
  • 6 Twin Futons

View all photos for Standard Japanes-style Room

In-room safe

Standard Japanes-style Room

  • 431 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

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About this property

Sansatei

3-star Zao ryokan with restaurant
This ryokan features a restaurant, a bar/lounge, and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a garden, and a front-desk safe.
Sansatei offers 58 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
Sansatei features hot springs and a hot tub. The ryokan offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hot springs ryokan also offers karaoke, a garden, and room service (during limited hours). Complimentary uncovered self parking is available on site.

Sansatei has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Sansatei has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Hot tub
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Sansatei Inn Zao
Sansatei Inn
Sansatei Zao
Sansatei Zao
Sansatei Ryokan
Sansatei Ryokan Zao

Sansatei Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 43 reviews
Rating 8 - Good. 18 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Natalia, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome onsen

Good stay in traditional Japanese ryoksn hotel. Great mountain view and hospitality.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable stay. Love the foods and public baths.

10/10 Excellent

HONGSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and well managed Japanese ryokan

Sansatei is just perfect for the stay. Definitely will be back whenever I go to Tohoku area. Perfect location for rent-a-car trip. Surroundings are very peaceful and have a couple of local Japanese pubs. As I told at check-out, I will be back here with my parents. Breakfast & Dinner service is absolutely perfect. Very yummy & clean foods. Thanks a lot for your business.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and Excellent views

The hotel is old, but you will enjoy this place if you are looking for traditional Japanese Ryokan. The hotel service was excellent. All the staff were very professional and friendly. We loved hot springs. The Rotenburo view is limited, but it is a very relaxing place. The best part was the views from our hotel room. We loved heavenly mountain views and river views every moment. I think this hotel has a great value. I will stay at this hotel again.

8/10 Good

Keith, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain stay

Excellent experience. I spent 20 minutes previously writing an extensive report only to see it evaperate.

10/10 Excellent

Mark, Pittsburgh Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop

Excellent service, there was an english speaker at front who was very helpful. We had dinner a short walk from hotel and breakfast with hotel. They allowed early check in! And provided covered parking spot for my wife's and my motorcycles. Very helpful after 3 hours riding in rain.

8/10 Good

Shoko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川側が一望できるお部屋で常に太陽光が部屋を照らしてくれるのでとても気持ちよかったです。地震の影響か引き戸が傾いてちゃんと閉まりませんでした。
Stayed 1 night in Apr 2022

6/10 Okay

Takuya

Stayed 1 night in Dec 2021

8/10 Good

KAMEI

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2020

2/10 Terrible

TOMOMI

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer goed

Het gebouw ziet er buiten wat achterstallig uit, maar binnen is er netjes en schoon. De kamer was ruim met mooi uitzicht, de onsen is zeer plezierig en de personeel erg attent. Leuke eettentjes is de beurt.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
過ごしやすいです。
Stayed 1 night in Jul 2018

6/10 Okay

Esther, Zao

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

非常安靜的鄉下

空氣非常好，早餐非常豐盛，住在可以看到風景的房間，聽著溪水潺潺流水聲 旅館有免費接駁車，從仙台車站到旅館 附近有起司工廠、採收藍莓 有名の御釜
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities

やはり経験しないとわからない

・トイレはウオシュレットではない。 ・朝食のみのプランを選択。選択理由は宿からの「客が満足することに自信あり」であったが、何の特徴もなく、きたいはずれも甚だしい。
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Ibuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アラバキロックフェス

フロントの方の対応もよく、川のせせらぎを感じられる素敵な宿でした

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

ほっとする

昔ながらの、良い旅館という感じでした！ 蔵王もバッチリ見えて、とっても良かったです。 また泊まりたいと思いました。
Stayed 1 night in Apr 2018

10/10 Excellent

Taewoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

무척 만족한 산사테이 후기

주변은 스키장이 있어 경관도 좋고 한적했습니다. 그래서인지 식당같은게 별로없긴했지만 호텔이 깨끗하고 관리도 잘해주시고 온천까지 할 수 있어서 무척 좋았습니다. 직원들도 친절하시고 맘에 쏙드는 하룻밤이었어요. 정만 잘 쉬다 왔어요~^^
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

さんさ亭について

子供が居た為、子供向けの色々な物が揃い良かったです。
Stayed 1 night in Jan 2018

10/10 Excellent

Hsiu Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

2/10 Terrible

tomo, nogood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no good

honnkannwoyoyakusitahazuga bekkannninatteta heyagakusakatta
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まりで利用しました。 6人部屋で3人で泊まりました。 部屋は広々とし、綺麗でした。窓から見える景色もなかなかです。 大浴場は清掃時以外いつでも入れ、一人頭5000円とかなり安いと感じました。
Stayed 1 night in Aug 2017

10/10 Excellent

shoojisan, TOKYO

Liked: Cleanliness, staff & service
Disliked: Room comfort

癒しの空間

周りの景色も良く温泉も風情があってよかったです！ 時間が無く夜泊まるだけだったので次回はゆっくりくつろぎに来たい場所でした。
Stayed 1 night in Jul 2017

4/10 Poor

Hiroshi

Disliked: Staff & service, property conditions & facilities, room comfort
4人部屋を予約したが、4枚の布団を敷いたら他のスペースがなかった。窓を開けたかったかが部屋に網戸がなかったので、なくなく冷房を使ったが冷房が苦手な人も考慮して欲しい。またかけ布団の羽毛かホコリがひどくて、やはり窓が開けれなくてつらかった。 朝食の有料バイキング1500円をオプションでつけたが、全体的にひどかった。味付けがしょっぱく、美味しくなかった。昨年はバイキングではなかったがとても美味しかった分、本当に残念だった。あのレペルで1500円は高過ぎるし、今後は利用しないと思う。
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪

修学旅行客とかぶって最悪だった。しかも部屋は狭くて汚くて値段のわりにしょぼかった。もう2度と行かない。
Stayed 1 night in Aug 2017