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Hotel Zapotlan

2.5 star property

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Photo gallery for Hotel Zapotlan

Relax by the serene pool surrounded by lush greenery and natural stone accents.
Relax in the spacious lobby with a central seating area featuring a large round table and comfortable sofas.
Stroll through this serene courtyard, surrounded by traditional architecture and lush greenery.
Relax in a serene courtyard with a central seating area, surrounded by lush greenery and ornate balconies.
Stroll through this beautifully decorated corridor, lined with lush potted plants and a festive Christmas tree.

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Federico del Toro, 61, Zapotlán el Grande, JAL, 49000
  • Colima City Regional History Museum
    ‪1 min drive‬
  • Las Penas Ecological Park
    ‪3 min drive‬
  • Laguna de Ciudad Guzman
    ‪5 min drive‬
  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
    ‪54 min drive‬

Room options

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10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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1 bedroom, down comforters, in-room safe, free WiFi

Habitación Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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Habitación Matrimonial con Hidromasaje | 1 bedroom, down comforters, in-room safe, free WiFi

Habitación Matrimonial con Hidromasaje

  • Sleeps 2
  • 1 Queen Bed

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Habitación Doble Matrimonial | 1 bedroom, down comforters, in-room safe, free WiFi

Habitación Doble Matrimonial

  • Sleeps 4
  • 2 Queen Beds

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1 bedroom, down comforters, in-room safe, free WiFi

Habitación King Size

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zapotlan

Ciudad Guzman hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request.
Hotel Zapotlan offers 45 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Hotel Zapotlan features an outdoor pool and a garden. Wireless Internet access is complimentary. Onsite covered self parking is complimentary.

Hotel Zapotlan is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Zapotlan Hotel
Hotel Zapotlan Zapotlán el Grande
Hotel Zapotlan Hotel Zapotlán el Grande

Hotel Zapotlan Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 86 out of 166 reviews
Rating 8 - Good. 25 out of 166 reviews
Rating 6 - Okay. 31 out of 166 reviews
Rating 4 - Poor. 12 out of 166 reviews
Rating 2 - Terrible. 12 out of 166 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything whas good
Stayed 4 nights in Apr 2025

6/10 Okay

Samuel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Desde mi experie
Stayed 3 nights in Mar 2025

4/10 Poor

amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were very happy with the location of this property it was prime. Everything was walkable. The room was also very clean as well as the property grounds. Check in was easy even though the girl who checked us in was not very nice. We asked for early check in since we had an overnight flight and had not slept and she told us early check in was not allowed at the hotel. We returned a few hours later the was another girl at the reception desk and she checked us is early no problem. The A/C in our room did not work it blew stale room temperature air. Maintenance was called and they said it was working properly. The room cooled down in the evening but was hot during the day. You could not leave the window open for fresh air because the window and screen were reversed. The screen was on the inside of the window and the window on the outside so anybody outside could have freely opened the window. We arrived to our room Saturday Evening to find the business 2 doors down on fire. We were the first people to notice the fire we reported it to the front desk and she was unconcerned and did not call emergency services. The next day we found out from a couple in the room next door to us that the entire hotel was evacuated besides us. I don’t want to be a complete downer on this place it was very nice and great location I think we just had a bad experience.
Stayed 4 nights in Mar 2025

6/10 Okay

Sergio

Traveled with family
It was very noisy every night it sounded like some one was working every night
Stayed 7 nights in Mar 2025

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super clean. I will just prefer some to show us to the room since some rooms are hard to find.
Stayed 1 night in Mar 2025

6/10 Okay

Marivel

Liked: Cleanliness
Disliked: Room comfort
The bed is a full and not comfortable at all.
Stayed 1 night in Feb 2025

6/10 Okay

Rafael

Stayed 2 nights in Jan 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Poor costumer service
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis Ángel Ramírez

Stayed 1 night in Jan 2025

10/10 Excellent

Julio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Jan 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Everything I can back soon, Thank you so much!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 5 nights in Jan 2025

10/10 Excellent

Patricia

Business traveler, Traveled with partner
Liked: Amenities
Very nice personal at check in
Stayed 1 night in Jan 2025

2/10 Terrible

JAN

Disliked: Cleanliness, staff & service, property conditions & facilities
I m sick because no blankets it was so cool bad service terrible
Stayed 1 night in Jan 2025

8/10 Good

luis

Traveled with family
Liked: Cleanliness
Location is great. Shower is not your typical standing has spa tub not easy to get in and out. Also the water would go onto the bathroom floor cause puddle . Staff some were welcoming Rooms clean
Stayed 2 nights in Dec 2024

6/10 Okay

Cesar

Liked: Cleanliness
Disliked: Property conditions & facilities
This facility is very unsafe Tile sleeper for shower
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything at the hotel. Thank you 😊
Stayed 3 nights in Oct 2024

10/10 Excellent

Antonio

Everyting was new
Stayed 1 night in Sep 2024

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities
I was born in cd Guzman and I love the hotel because everything is so close shopping dinning I love the service and everyone is so professional and Nice.
Stayed 7 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Jose P, Hayward

Traveled with partner
Liked: Staff & service, amenities
The only nice thing about this hotel is the location it’s on the center of the plaza and you can just walk around no need to drive because there’s no parking or parking in the streets are putty hectic.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Itzel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024