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Hotel Palafox

5.0 star property

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Lobby lounge
Courtyard
Suite | Minibar, in-room safe, desk, soundproofing
Seasonal outdoor pool, pool umbrellas
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
Calle Marques de Casa Jimenez, s/n, Zaragoza, Zaragoza, 50004
  • Plaza de Espana
    ‪6 min walk‬
  • Basilica de Nuestra Senora del Pilar
    ‪12 min walk‬
  • Plaza del Pilar
    ‪13 min walk‬
  • Zaragoza (ZAZ)
    ‪21 min drive‬

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About this property

Hotel Palafox

5-star hotel in Zaragoza Old Town
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Hotel Palafox offers 179 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Zaragoza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Hotel Palafox provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Hotel Palafox has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Aragonia - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Coraceros - This lobby lounge serves lunch only.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aragonia
  • Coraceros

Things to do

  • Bicycle rentals
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Beach loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Palafox
Hotel Palafox Zaragoza
Palafox Hotel
Palafox Zaragoza
Palafox Hotel Zaragoza
Palafox
Hotel Palafox Hotel
Hotel Palafox Zaragoza
Hotel Palafox Hotel Zaragoza

Hotel Palafox Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 454 reviews
Rating 8 - Good. 154 out of 454 reviews
Rating 6 - Okay. 43 out of 454 reviews
Rating 4 - Poor. 25 out of 454 reviews
Rating 2 - Terrible. 7 out of 454 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and helpful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Alicia, Wesley Chapel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here on previous trips to Zaragoza - always a great place to stay. Convenient to everything with coffee shops and restaurants around the corner. Very well situated in central Zaragoza.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rodolfo, San Salvador

Stayed 1 night in Dec 2024

8/10 Good

Davit

Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel for a one-night stop on the way by car to southern Spain.

2/10 Terrible

Richard

Business traveler
Disliked: Property conditions & facilities
If this was a 5 star hotel, it must have been 50 years ago. The decor is very old and shabby The rooms look like they haven’t been refurbished in decades. They use out dated and obscure methods of storing details. The wanted to manually save my credit card number in their computer, instead of blocking my card for a set amount. meaning i had to pay €50 with a UK card and then refund me on departure. This mean i lose about £5 just to ensure a safe method of giving a deposit. The air conditioning didn’t cool the room and when i asked, they said, “just open the window”. that’s fine until the traffic noise starts in the morning. The door to my room squeezed continuously, every time i used it. I am on a long work trip for 20+ days, but decided to move hotels at the opportunity, i won’t be back , that’s for sure
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was magnificent!
Stayed 1 night in Sep 2024

4/10 Poor

Andrei

Traveled with family
Disliked: Cleanliness, staff & service

An unpleasant welcome experience

At check-in, we were assigned a room, but upon entering, we were shocked by its condition, the smell, and the dirt. It was hard to believe that such a room could exist in what is supposed to be a 5-star hotel. The room was located at the farthest end of the third floor and appeared to be in this state because it was equipped for disabled guests and had likely been unused for a long time. Initially, I was informed that no other rooms were available, but fortunately, they eventually relocated us to a much nicer room.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

julia, Batavia

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal

Lovely hotel , perfectly situated for us to visit the Old Town and watch our daughter in an orchestra tour.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and location!
Stayed 1 night in Jul 2024

8/10 Good

Jasper

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff contributed to a very pleasant three night stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
air conditioning very bad Hotel.in urgent need of refurbishment
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort

Zaragoza city

Good parking city center plenty shopping next door casino excellent
Stayed 1 night in Jun 2024

4/10 Poor

alexis

Traveled with group
Disliked: Staff & service, property conditions & facilities
Unfriendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Gianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great service
Stayed 2 nights in May 2024

10/10 Excellent

Luis, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel shouts out its historic five star rating, which is to say the least just a bit ambitious, it is nevertheless a value-for-money “go to” option for visiting Zaragoza. Well located for walking to the old city and host of lively tapas bars nearby, the standard room was spacious, with minibar, a sitting area for two and large bathroom. It did not have any tea or coffee making facilities in the room, but the breakfast was generous. We also dined in the hotel one night and rated the food highly. We would stay at this hotel again.
Stayed 2 nights in May 2024

10/10 Excellent

Juanita, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel stay

Lovely stay in a grand hotel. The entrance was beautiful, comfy beds and breakfast buffet great! Only downside was rooftop pool wasnt open on such a lovely sunny weekend!
Stayed 2 nights in Apr 2024

8/10 Good

James

Business traveler
Liked: Staff & service
Nice hotel, tho is a bit tired now.
Stayed 2 nights in Mar 2024