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Aparthotel

Mountain Lake Resort

4.0 star property

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Flat-screen TV
Apartment, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 140,00) | In-room safe, free cribs/infant beds, free WiFi, wheelchair access
Full-size fridge, stovetop, dishwasher, cookware/dishes/utensils
Full-size fridge, stovetop, dishwasher, cookware/dishes/utensils
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • Kitchen
  • Parking included
  • Outdoor Space
  • Free WiFi

Explore the area

View in a map
Schulstraße 12, Zell am See, Salzburg, 5700
  • Place, City Xpress Ski Lift
    ‪2 min walk‬
  • Place, Lake Zell
    ‪5 min walk‬
  • Place, Zeller See Beach
    ‪6 min walk‬

Room options

View all photos for Apartment, 2 Bedrooms, Balcony, Ground Floor (Cleaning Fee: EUR 110,00)

Apartment, 2 Bedrooms, Balcony, Ground Floor (Cleaning Fee: EUR 110,00) | Living area | Flat-screen TV

Apartment, 2 Bedrooms, Balcony, Ground Floor (Cleaning Fee: EUR 110,00)

  • 667 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ground Floor (Cleaning Fee: EUR 80,00)

Apartment, 1 Bedroom, Ground Floor (Cleaning Fee: EUR 80,00) | In-room safe, free cribs/infant beds, free WiFi, wheelchair access

Apartment, 1 Bedroom, Ground Floor (Cleaning Fee: EUR 80,00)

  • 484 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 170,00)

Penthouse, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 170,00) | In-room safe, free cribs/infant beds, free WiFi, wheelchair access

Penthouse, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 170,00)

  • 904 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 140,00)

Apartment, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 140,00) | In-room safe, free cribs/infant beds, free WiFi, wheelchair access

Apartment, 3 Bedrooms, Balcony, Mountain View (Cleaning Fee: EUR 140,00)

  • 904 sq ft
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed

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About this property

Mountain Lake Resort

4-star Zell am See apartments with kitchens
A bar/lounge, a sauna, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a front-desk safe, and multilingual staff assistance are onsite. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a dishwasher. Added amenities include free WiFi, a sofa bed, and a dining area. Housekeeping is not available.
Mountain Lake Resort offers 34 accommodations with safes. Accommodations are furnished with double sofa beds. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers.

This Zell am See aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels.

Recreational amenities at the aparthotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mountain Lake Resort features a sauna, a terrace, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Zell am See aparthotel also offers ski storage, laundry facilities, and express check-out. Onsite self parking is complimentary.

Mountain Lake Resort is a smoke-free property.

Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop

Dining

  • A bar/lounge

Bedrooms

  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Partially-open bathroom

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping service
  • Safe
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Ski storage
  • Golf lessons nearby
  • Sledding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 34 units
  • 4 floors
  • Built in 2014

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - noon
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the summer:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500.00 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.55 per person, per night. This tax does not apply to children under 15 years of age.
  • Cleaning fee: EUR 180 per accommodation, per stay (varies per unit)
  • Bed sheets fee: EUR 10 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mountain Lake Resort Zell am See
Mountain Lake Zell am See
Mountain Lake Zell Am See
Mountain Lake Resort Aparthotel
Mountain Lake Resort Zell am See
Mountain Lake Resort Aparthotel Zell am See

Mountain Lake Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 61 reviews
Rating 8 - Good. 24 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

8.8/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very close proximity to town and ski lift! Very warm and reasonably priced!
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay at the Mountain Lake Resort. Our apartment was very clean, with everything we needed. It is a well-appointed, modern block, conveniently located in the centre of town. A short walk to the ski lift and bus station. Highly recommend.

6/10 Okay

Hussain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Good place but no service and they charge for cleaning and they insist of clean every thing n even removing the kitchen trach. But to be fair it was a good place to stay
Stayed 3 nights in Jul 2017

8/10 Good

Guy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location for skiing!

Check in was quite slow with only one receptionist. We told them of a problem our first night and it was never resolved. Apartment was nice and clean but missing some essential items like hair dryer, oven mitt, and needs more trash cans.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Modern and spacious

It was our 2nd stay, and did not disappoint. We will be back next year again.

6/10 Okay

Edward, Uk

Liked: Cleanliness, property conditions & facilities, room comfort

Short stay in Zell

The apartment was very comfortable and nicely furnished however not worth the money. The cleaning fee is pretty steep and not to a particularly high standard as there were crumbs already on the kitchen table when we arrived. I would have expected at least one lot of dishwasher tabs, a dish cloth and tea towel in the kitchen, but apart from utensils, there was nothing else. Also when I asked if we could have another toilet roll we were told we would have to pay. As we were only there for a couple of days it wasn't worth us buying all those things. I suppose it would be better value for guests who stay for longer. Zell is fantastic though and we'll be back - just not at the same hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous apartment

Great apartment complex in the heart of Zell am see, beautifully appointed! Cannot imagine eve staying anywhere else again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable stay. The location is great, and rooms were very clean and well equipped. There was an unfortunate heating/hot water issues, but the receptionist/management worked hard to try to resolved the issue. I would come back again.

8/10 Good

Mohamed, Bahrain

Liked: Cleanliness, property conditions & facilities, room comfort

Not bad

good overall. however there is no air conditioning. also the WiFi in our apartment unit did not work, and thus they gave us the access of a nearby apartment which had a weak signal.

8/10 Good

Fenella, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience in heart of Zell am See

Very convenient apartment type hotel in the heart of Zell Am See. Small kitchen, underground parking, communal washing machines and wifi available. Just 300m walk to the lake, ideally situated with plenty of restaurants, supermarkets close by.

6/10 Okay

SAMAH, Kuwait

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean room but overall will not reserves it again

No air conditioning in room .. The hotel does not provide the rooms with soaps towels drinking water tea or coffee .. restricted rules for Arabian guests that we had to throw the garbage outside the hotel .

10/10 Excellent

Teza, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location for triathlon

Simple self-service ccommodations. Friendly front desk staff. Absolutely fabulous

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nikki, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

We stayed at MW in self catering capacity, therefore we had limited interaction with hotel staff. The facility is brand new. We stayed at 3 bed apartment which has enough room for us 5 people. The location is very convenient for town centre, ski lifts and ski schools. We thoroughly enjoyed our stay and would come back again.

8/10 Good

michael, Preston

Liked: Cleanliness, property conditions & facilities, room comfort

why spoil the ship?

nice hotel good location but little omissions tainted the experience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel had good facilities and helpful staff...

From arrival to leaving time the stay at the Mountain Lake Resort went smoothly. The staff were fabulous and friendly. The apartment was clean and well located. Having good parking facilty also worked well. I enjoyed staying there and would recommend it.

8/10 Good

AMG, Aberdeen, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and very helpful staff

We booked one of the apartments so weren't part of the Mark Warner package. However the reception and bar are staffed by MW people who proved to be super-friendly & helpful during the stay. The refurbishment is pretty much finished but there were a couple of snagging issues that were dealt with as quickly as possible by Damien & his team. All the fittings & fixtures are new and reasonable quality and well put together. The apartment is a couple of minutes' walk from the City Express Gondola so not quite ski to front door but not far off it. We only used the sauna & steam room once but lovely, new facilities. The kitchen is small and everyone in our party hit their head on the extractor hood at least once while preparing food. The windows on the ground floor are in fact doors so you can't get any fresh air overnight - would benefit from a vent or something. Overall a very nice place to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Mette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God beliggenhet og flott leilighet

God standard i leiligheten og veldig sentral beliggenhet, nær både skianlegg og sentrum.
Stayed 7 nights in Feb 2019

2/10 Terrible

Hans-Joachim, München

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Das Zimmer B 103 ist das Appartement direkt über dem Skiraum, kein Licht, die Treppe (Stahl ohne Gummibelag) führt direkt am Schlafzimmer vorbei und wird von allen Skifahrern jeden Morgen ab 0730 benutzt. Weder ausschlafen noch Privatspähre war möglich. Ich werde sowohl gegen den Vermittler (Expedia) Als auch gegen den Vermieter Rechtsanwältin wegen Schadensersatz vorgehen, die Kommunikation mit der nicht auf Dauer besetzten Rezeption war unmöglich. Saunahandtücher wurden nicht ausgegeben mit dem Hinweis, dass für den kommenden Tag noch etwas gebraucht werde. Toaster fehlte bei der Wohungsübernahme, Glas war beschädigt. Tür zum Bad schloss nicht richtig. Schrank im Schlafzimmer nur teilweise benutzbar, weil der Nachttisch eine Tür versperrte.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wymarzony na narty w Zell am See

Absolutnie jeden z najlepszych hoteli, w których byliśmy. Same superlatywy: obsługa, czystość, wyposażenie kuchni, komfort, blisko stoku, podziemny parking, suszarnia na sprzęt narciarski. Godny polecenia zarówno dla rodzin, jak i grupy przyjaciół.
Stayed 7 nights in Dec 2017

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Meget fint hotel lejlighedskompleks. vi var de eneste europæere som boede der. Udelukkende beboet af arabere.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

gute Skiunterkunft

für Skiurlaub nur bei Schnee auf Schmittenhöhe günstig gelegen, neu, schöne Tiefgarage,

10/10 Excellent

Camilla

Liked: Cleanliness, property conditions & facilities, room comfort
Really a perfect spot for skiing in Zell am see! 5 minutes walk to the gondola that takes you up the mountain, 5 minutes walk to bus station if you prefer to go to Kaprun, 5 minutes walk to the very cozy old town with great after ski and restaurants.